Bella Vista Accommodation Nationwide Reviews 

1,140
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Superb location, easy access to supermarkeys, motorway and city central. Tidy and clean, friendly staff, will book again on my next visit, highly recommend.

Company replied

Rated 5 out of 5 stars

Thanks once again Bella Vista Great King Street Dunedin for going the extra mile for us during our stay last Friday night. We really appreciated your providing safe parking for the two special vehicle... See more

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Rated 4 out of 5 stars

We like staying at Bella Vista motels because you know what standard to expect, that the beds are comfortable, and what you are going to get for your money. The managers are approachable and friendly... See more

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Rated 5 out of 5 stars

As a first time visitor to New Zealand with family, the hotel really made it comfortable for us. Front desk manager was so helpful to make it easily for first timers. Strongly recommended.

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Company details

  1. Motel

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Bella Vista offers affordable, high quality motel accommodation in 27 locations across New Zealand's North and South Islands. Search and book your stay today.


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

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Rated 5 out of 5 stars

Weekend Getaway

We purchased a package deal which included a night at Bella Vista, an hour long hot tub at Waiho Hot Tubs and a $50 Snake Bike Brewery voucher and we loved all three! Bella Vista was clean, comfortable and everything we needed for a weekend getaway.

July 2, 2021
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Reply from Bella Vista Accommodation Nationwide

Hi Krystal,
We are so pleased that you enjoyed some time out in lovely Franz Josef.
A beautiful pace to relax.
We hope to see you again for another peaceful weekend.
Adam

Rated 1 out of 5 stars

Extremely angry and disappointed

The location was great, and then the problems started.
I was given the wrong key card for the room and was unable to turn on any heating the 1st night and had to go and buy a heater to get the room above 7 degrees.
The electric blanket also didn't work and had exposed wiring at the controller.
I paid for 4 nights and came back to the unit on my 4th night to find all my belongings removed from the unit because apparently I checked in a day before I got here so my 3rd night you thought was my fourth.
I also have no internet tonight because I'm not here am I.
I offered you the chance to fix my experience as you have definitely not met my expectations for a business traveller who stays in a lot of accommodation throughout the country and therefore I will end with saying that my experience at Bella Vista Blenheim has been the absolute worst in the last 10 years.

July 1, 2021
Unprompted review
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Reply from Bella Vista Accommodation Nationwide

Hello Mark,

We are disappointed that your stay fell below your expectation.
We understand that the motel minder made a mistake with your booking and we certainly apologise for that.
The other issues that you mention could have been rectified very easily had you rung our office on the phone provided in your room.
We’re confident that if you had got in touch, your stay would have been a lot more comfortable as is the case with the overwhelming majority of our guests.

Again, we regret that your visit was not as straightforward as you would have liked it to have been.

Julie & Paul

Rated 5 out of 5 stars

Perfect for an overnight stop

Perfect for an overnight stop. Close to the beach for an evening stroll and everything we needed.

June 26, 2021
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Reply from Bella Vista Accommodation Nationwide

Hello Alison,
It was lovely to receive your feedback, thank you.
We are glad that you got to enjoy some of our beautiful beach front while filling in your evening.
We hope to see you again if you are visiting Napier in the future.
regards Jimmy & Wendy

Rated 4 out of 5 stars

Clean comfortable rooms with good staff…

Clean comfortable rooms with good staff who were pleased to help wherever they could.......Christchurch, Blenheim, Nelson, Hamner Springs then Christchurch again.

June 25, 2021
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Reply from Bella Vista Accommodation Nationwide

Thank you for sharing your Bella Vista experiences with us Robert, we are thrilled that you have enjoyed great service.
It sounds like you have had a fantastic road trip seeing our beautiful country.
We look forward to hosting you again in the future.
Kind regards: The Bella Vista Team

Rated 5 out of 5 stars

Great service

Friendly, helpful and flexible. Always make us feel welcome, having stayed with Bella Vista Blenheim several times now.

June 25, 2021
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Reply from Bella Vista Accommodation Nationwide

Hi Tony,
It's always lovely to hear back from our regular guests. We appreciate your custom and look forward to seeing you next time.
Safe travels
Julie and Paul

Rated 5 out of 5 stars

The Wanaka check-in was quick and easy…

The Wanaka check-in was quick and easy and our room was as expected so no surprises. Best part is the location of this motel is unbeatable.

June 25, 2021
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Reply from Bella Vista Accommodation Nationwide

Thank you Jerry, we appreciate your feedback.
We are thrilled that our location is perfect for you and our other guests.
We hope to see you again soon.
Tom & Melissa

Rated 5 out of 5 stars

Think I've stayed in just about every…

Think I've stayed in just about every BV in NZ and haven't once had an issue that couldn't be resolved straight away. Greg team of people nation wide.

June 25, 2021
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Reply from Bella Vista Accommodation Nationwide

Hi Mike,
Thank you for staying Bella Vista, we appreciate your custom and are pleased that you enjoy great service throughout our Network.
We look forward to hosting you again.
Safe travels: Bella Vista Team

Rated 4 out of 5 stars

Consistent accommodation at all sites…

Consistent accommodation at all sites stayed at. (Nelson, Hokitika, Te Anau and Invercargill).

June 23, 2021
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Reply from Bella Vista Accommodation Nationwide

Thank you for taking the time to review our network, we appreciate it and are delighted that you had great Bella Vista experiences on your journey.
kind regards, The Bella Vista Team

Rated 4 out of 5 stars

Great (but quiet) location, big room and SKY SPORT - a perfect evening

We had a great stay at the Bella Vista Christchurch and Emma was superb in ensuring our stay was as comfortable as possible. The room was perfect and the Sky Sport guaranteed we could watch the rugby matches on that night. The kitchen was fully stocked with everything imaginable. Parking was a breeze and the grounds were particularly well manicured, thanks to Emma's husband who, she says, was the one responsible.

June 22, 2021
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Reply from Bella Vista Accommodation Nationwide

Thank you for the fantastic feedback, we appreciate it very much and are thrilled that you had a wonderful time with us.
We look forward to seeing you again.
Emma & Fidel

Rated 2 out of 5 stars

I had had a freezing day on site.

I had had a freezing day on site.
The unit's windows left open, so was freezing inside. For a comparisum at the Motel I use in Dunedin the guy turns the heaters on before you arrive so the room is nice to walk into.

June 17, 2021
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Reply from Bella Vista Accommodation Nationwide

Hello Grant,
Our sincere apologies that your room was missed when we closed windows and turned the heaters on. Our guest's comfort is important to us.

Rated 4 out of 5 stars

I got lost rang the motel

I got lost rang the motel, Jason was friendly & gave me direction & stayed on the line till I parked my car in the carpark..
Friendly, courteous. Great service & Motel...

June 17, 2021
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Reply from Bella Vista Accommodation Nationwide

Hi Tina,
Thank you for taking the time to review us. We are pleased that we could help you to find your way to our door and hope that next time you are visiting Taupo you will be able to find us easily.
We look forward to seeing you again.
Jason & Miyuki

Rated 4 out of 5 stars

The host was very friendly and made…

The host was very friendly and made sure we knew what we needed to know and what to do if anything went wrong. Top marks

June 15, 2021
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Reply from Bella Vista Accommodation Nationwide

We are delighted that your stay with Bella Visit Te Anau was a pleasant experience for you Lois.
Thank you for your kind words.
Michael and Mina

Rated 5 out of 5 stars

The Bella Vista Whangarei…

My stay at the Bella Vista Whangarei was excellent even though it was over 1night only.
It was easy to find being right on State Highway1.
Close to the city centre and the place I needed to be the next day,
Check in was efficient and easy. I asked for directions to the place I had to go to the following day and these were given without any problems.
Car parks were spacious. The room was immaculately clean and had all I needed for my stay. Quiet overnight.
Highly recommend.

June 15, 2021
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Reply from Bella Vista Accommodation Nationwide

What a fantastic review Frances, we love to receive such encouraging feedback from our guests.
We thank you for your recommendation, and look forward to meeting you again in the future.
Sharon

Rated 4 out of 5 stars

Lovely helpful welcome.Everything clean…

Lovely helpful welcome.Everything clean and tidy.Helpful restaurant suggestions.Red lit up sign made it easy to find the motel in Taupo.I would happily stay again.

June 15, 2021
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Reply from Bella Vista Accommodation Nationwide

It was lovely to have you stay with us Paul.
Thank you for your great review and we look forward to seeing you the next time you visit Taupo.
Jason & Miyuki

Rated 5 out of 5 stars

We were very happy with our stay at…

We were very happy with our stay at Franz Josef Bella Vista. The staff were friendly and welcoming. The room was spotless and warm once we put the heater on. Great view of the glacier.

June 10, 2021
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Reply from Bella Vista Accommodation Nationwide

We are thrilled that you had a comfortable stay Michelle.
Thank you for the fantastic review, we appreciate your comments.
Adam

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Could not be better.
Clean room, well stocked with the essentials.
Good lighting.
Good parking.
Close to the air port which we wanted.
Planes taking off or landing could be heard but never concerned us. We would stay again.

June 10, 2021
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Reply from Bella Vista Accommodation Nationwide

Hello John,
We were delighted to receive your feedback, thank you.
We appreciate your kind words and look forward to hosting you again next time you are visiting Wellington.
regards Bhagi and Barney

Rated 5 out of 5 stars

Lovely service

Lovely service, clean and close to the city centre!

June 1, 2021
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Reply from Bella Vista Accommodation Nationwide

Hi Katrina,
We are thrilled that you enjoyed your time with us in Queenstown and look forward to seeing you again soon.
Regards Romesh

Rated 5 out of 5 stars

Bella Vista are my 1st choice when…

Bella Vista are my 1st choice when looking for accomodation. Rooms are always lovely and clean and comfortable
The owners at each Bella Vista are very welcoming and ensure that my stay is comfortable

June 1, 2021
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Reply from Bella Vista Accommodation Nationwide

Thank you so much for sharing your thoughts with us Judy, it's always heart warming when our guests are well accommodated.
We appreciate your continue support and hope there are many more great Bella Vista experiences to come.
Kind regards Bella Vista Management

Rated 5 out of 5 stars

We often stay at the Bella Vista when…

We often stay at the Bella Vista when travelling around New Zealand as they are always clean, modern and provide professional service. This was no exception. The Hanmer Springs Bella Vista was clean, had everything we needed and the rooms were all a good size. We had the one bedroom unit which was perfect for me, my daughter and our friend. Always a pleasure to stay at the Bella Vista.

May 31, 2021
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Reply from Bella Vista Accommodation Nationwide

It was lovely to receive your fantastic review Karolyne, Thank you.
We are thrilled that you have had great Bella Vista Experiences during your travels and we appreciate your continued support of our Network.
Thank you for sharing your review with us and we're glad that you all enjoyed a lovely break in Hanmer Springs, such a beautiful place to visit.
Kind regards Bella Vista Management

Rated 5 out of 5 stars

Friendly hosts

Friendly hosts, easy booking, comfortable and clean room.

May 26, 2021
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Reply from Bella Vista Accommodation Nationwide

It was lovely to receive your feedback and great rating Graham, thank you.
We are thrilled that you had a comfortable stay with us and look forward to seeing you next time you are visiting Ashburton.
regards Michelle & Paul

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