Ordered boots. They arrived promptly but with a tiny fault. Contacted Belle Emporium and they immediately sent pre paid returns label. Once they received faulty boots back they sent a new replaceme... See more
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Yvonne is so helpful I order the wrong size boots amended no problem . Communication great. Received sculpt trousers today so haven't worn just tried on but the material is so soft and rich the price... See more
Wrong item sent. Heard back from customer services who advised my order was sent to another customer and vice versa. They offered a full refund. We all make mistakes so thank you for sorting this.
Before ordering I contacted the store to ask about sizing. Yvonne sent me a message back the next morning with a video showing me the fit and material. I placed an order and the dress arrived the... See more
Company details
Written by the company
Founded in February 2014, by Mother & Fashion Lover Yvonne. Previously a Marketing Executive for Major Blue Chip Clients, Yvonne Fell Pregnant & her suited & booted career was put on hold. Unfortunately after experiencing a very difficult pregnancy and then PPCM ( Pregnancy related heart failure) her daughter also diagnosed with CDH (Congenital Diaphragmatic Hernia) Both Mother & Daughter on Life support Machines, things were touch & go. Thankfully things improved, but Yvonne didnt return back to work while so poorly for a number of months. Her daughter Ava Rose Survived pioneering surgery at Alder hey Hospital & Yvonne fully recovered from heart failure ableit left with severe health anxiety. After two years suffering Mental Health Anxiety, Yvonne channelled her anxious thoughts, focus & attention to her love for fashion......here born was ‘Belle Emporium Fashion’ within her living room, Garage and Bedroom! Subsequently moving to a warehouse and Retail Shop in Warrington, Cheshire. Belle Emporium is a Registered Trademark. Belle Emporium Fashion Ltd is a Registered Company in the U.K
Contact info
Unit 5, 78/80 Old Liverpool Road, WA5 1BU, Warrington, United Kingdom
- customercare@belle-emporium.co.uk
- www.belle-emporium.com
4.8
Excellent
374 reviews
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Item still hasn't arrived
Item still hasn't arrived, did not realise it would take this long.
April 24, 2023
Reply from Belle Emporium Fashion
Dear Rita
Thank you for your review.
You placed your order on a “5 working day service” on 24th April at approx 8pm. It was therefore despatched the following day on 25th April on the 5 working day service you requested.
Weekends and bank holidays are excluded as working days and we do not deliver on these days. It is therefore due for delivery on Tuesday 2nd April, I’ve checked with Royal Mail and the tracking shows it should be ready for delivery on this day. Had it not been a bank holiday it would have arrived on Monday 1st.
If you required the item sooner there was express delivery or next day as options on our website, or you could have contacted us by email customercare@belle-emporium.co.uk to request a quicker delivery method.
Kindest Regards
Belle Emporium
Love the dress I bought
Love the dress I bought. Communication was excellent and recieved my order quickly. Thankyou
March 27, 2023
Fantastic bargain in your sale
Fantastic bargain in your sale, fast delivery and good fit.
March 27, 2023
so very helpful the dress i ordered was…
so very helpful the dress i ordered was absolutely stunning and it arrived when it was suppoes
March 27, 2023
Great fast service excellent quality
March 30, 2023
Excellent customer service
Excellent customer service. Parcel was personally dropped off. Great clothes at good prices
March 29, 2023
Great company with excellent customer…
Great company with excellent customer service. Lovely choice of dresses for my holiday, am really happy!
March 29, 2023
Brilliant service from start to finish
Brilliant service from start to finish, quick & friendly
March 27, 2023
Value for money,good quality.
Value for money,good quality.
Quick delivery.Will definitely be ordering again
March 26, 2023
Amazing quality gorgeous clothes and shoes
I have been a customer of Belle emporium for years and I love everything I order. I have tops , dresses, sandles and shoes, boots you name it and I love all my items,they are excellent quality and excellent fit. I love my dresses I have bought for my holiday and my pleated dresses are going to be good for evenings out too . Thank you Belle ❤️❤️❤️
March 13, 2023
Unprompted review
Delivery updates of dress were…
Delivery updates of dress were excellent sadly the dress was too big so I have returned it but not heard anything from you regarding receiving or refund. Before delivery was excellent just not so after.
February 10, 2023
Reply from Belle Emporium Fashion
Hello,
Thank you for your review.
We do advise on our returns form that we send an email once a refund has been processed, this can take up to 14 days but most are done within 7 days. We are currently up to date with our returns, unfortunately there is no name allocated to this review, if you could email with your order details at customercare@belle-emporium.co.uk we will look into your return status.
Warm Regards
Belle Emporium
Great customer service and fast delivery
Fast delivery , great customer service and the clothes are great quality ⭐️⭐️⭐️⭐️⭐️
February 26, 2023
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