I sent for replacement bands & I could not have had better service from Belle Fever. I was kept informed all through with my package, on its journey to me here in the UK. No complaints at all. I just... See more
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See what reviewers are saying
Every year, I am always wanting to give a gift for my loved ones and Belle Fever is always my to go. Belle Fever never ceased to amaze me with this beautiful, elegant designs. My husband loves our mat... See more
Company replied
I ordered a white leather personalised bracelet and it is amazing! They are a very responsive team if you have any questions regarding your order and they are super friendly, I would highly recommend... See more
Company replied
Oh my god it’s arrived and has exceeded my expectations beyond belief. I’ll admit I was dubious when ordering as I wasn’t able to see anything physical, but so glad I did it. Your work and attention t... See more
Company replied
Excellent fast friendly service
Excellent fast friendly service, quality goods, fast delivery, would highly recommended to others
January 24, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review 💜 We are so happy to hear that you are pleased with your jewellery and our service. We are so happy you trusted us in helping you create something so special and you love your design 💜 We truly appreciate the love and support for Belle Fever and we look forward to creating many more special pieces for you soon :)
I had a ring made that was really…
I had a ring made that was really special to me. When it arrived It out did my expectations. I was so pleased. Constant contact and updates whilst it was being made brilliant customer care thanks 😊
January 22, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review, it means so much to us here at Belle Fever :) We are so happy you love your ring and we could help create something so special for you 💜 Your support and love is greatly appreciated and we hope to create another special design for you soon :)
All about the money
The first time I used this company and I tell you it will deffo be the last. I paid £43 for an item that was due to be delivered on the 29th December. No update on the tracking since the 5th Jan. it has now been deemed as lost in transit. Everytime I messaged them for an update the response took 24hours every single time so it’s took me forever to get a resolution here. Then they said ah we’ll make you a new one and send it to you. No good now when it was a Christmas present and I bought it in plenty of time to be delivered for Christmas. So I asked for a refund several times to then be told we will put your £43 as a credit onto your account. I said after the palarva I’ve had this time I will never be ordered from you again so please send me a refund. They then have the ordasity to turn around and charge me 10% for cancelling the order. I am just lost for words. I will never receive a full refund for an item that I never received which was lost in transit so I should never had lost 10% on my refund for this. I mean I still haven’t received my refund yet. They say it will take 2 days but I am very doubtful. I would never order from this company again due to their disgusting level of customer service and lack of care for their customers.
January 22, 2021
Unprompted review
Reply from Bellefever
Hi Joanne, we are sorry to hear of your experience. We almost didn't find your order details as your review is under a different name but I noticed the issue we have been communicating about previously.
As mentioned in my previous replies, we do not have control over postage and even with using a large shipping company DHL, your package still has no update as can be seen here https://track.aftership.com/trackings?courier=uk-mail&tracking-numbers=31273810262696 we have tried to chase them and they have not responded to us at all.
We didn't want to prolong this for you so we decided to refund you, and have processed your refund which a confirmation email will be sent once its completed. We have done this in good faith as DHL has not confirmed it is lost or responded to us. We would normally have to wait until an investigation is completed and a parcel is indeed deemed as lost but we did not want you to wait for that. We always reply messages and try to do it within 24 hours as other messages also do come in.
While I do understand your frustration, we do not have control over postage and have created your order as promised as can be seen in the sneak pic provided to you here https://www.screencast.com/t/28EX0OVCypE3 we always make sure our customer receive their order. I have also sent you a message if you could kindly check and reply. Thank you
Excellence during covid and holiday
My experience with this company has been fantastic. I ordered two customizable necklaces and I was contacted within the day by a specialist to go over my specifications and design. Then after working on it, they contacted me again with a picture of how it would look like. They were also very understanding about putting it to rush order and my mother was able to open it for New Years. She was very pleased and was moved to tears.
Thank you for an excellent job! You made my mother and I very happy!
January 20, 2021
Unprompted review
Reply from Bellefever
Awwww, this is so awesome ❤ Thank you so much for your review, it means so much to us :) We are so happy to hear that your mom loves her design and we could help create something so special ❤ Hearing these words, always warms our heart and pushes us to continue to provide excellent service ❤ Thank you once again for choosing Belle Fever, we truly appreciate your support and love :) We look forward to creating many more special pieces for you soon ❤
My necklace heart with forever on was…
My necklace heart with forever on was amazing and this will be worn every day from in memory of my nan customer services and everyone at bellefever are efficient x I will deffo be shopping again.
January 20, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review Jackie, it means so much to us here at Belle Fever :) We are so happy you love your necklace and we could help create something so special for you in memory of your Nan💜 We greatly appreciate your support and love and we hope to create another special design for you soon :)
Excellent
Very satisfied and excellent customer service. The jewel was exactly how i wanted, no engraving errors, and I received it in the proper delays.
Thanks a lot!
January 20, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, it means so much to us here at Belle Fever :) We are so happy you love your design and we could help create something so special for you 💜 Your support and love is greatly appreciated and we hope to create another special design for you soon :)
Excellent
They showed that customers' satisfaction is important for them. They addressed my issue quickly after I raised it and made me a loyal customer. I am happy both with their unique products and their customer care.
January 19, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, it means so much to us :) We are so happy to hear that you are pleased with your design and our service 💜 Hearing these kind words, always warms our heart and pushes us to continue to provide excellent service 💜 Thank you once again for choosing Belle Fever, we truly appreciate your support and we are so glad that we could assist you :) We look forward to creating many more special pieces for you soon 💜
Amazing Necklace
I ordered a family tree necklace for a friend about 5 weeks before Christmas. It became apparent that the process to create the piece was going to take a little longer than I had anticipated. But that said Belle Fever kept in touch and answered every question I had. Then there were issues DHL delivering so I knew it wasn’t going to come in time. I spoke to my friend and told her it is worth the wait because if the reviews of the company I purchased her gift from. When it arrived a few days later she was absolutely thrilled and so was I. So much so that I ordered one for myself with the discount voucher Belle Fever offered. I can’t wait to receive my necklace. Their stuff is amazing and I will certainly be ordering again.
January 18, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review ❤ We are so happy to hear that you are pleased with your jewellery and our service. We are glad you trusted us in helping you create something so special for your friend 💜 We truly appreciate the love and support for Belle Fever and we look forward to creating many more special designs for you soon :)
Amazing
Firstly what a wonderful company with lovely staff, the customer service is fantastic and made the whole process effortless, the necklace came quickly and far exceeded my expectations I honestly can't recommend them more you will not regret purchasing from Belle Fever.
January 17, 2021
Unprompted review
Reply from Bellefever
Wow, this is so awesome, Stephen :) Thank you so much for sharing your review, it means so much to us 💜 We are so happy to hear that you love your necklace and we could help create something so special for you 💜 Going above and beyond and exceeding expectations is what we aim for here at Belle Fever :) We greatly appreciate your love and support and we can't wait to create another special piece for you soon :)
Customer service was amazing
Customer service was amazing. Items I ordered were beautiful. Perfect Christmas present. Great quality and beautifully made. Will definitely be ordering again. Delivery time was fantastic. Would highly recommend.
January 15, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing a review with us :) We are so happy to hear that you love your design and we were able to have it delivered for you on time for the Christmas holiday, it means so much to us ❤ We always aim to go above and beyond for our customers' exceeding their expectations at all times. We truly appreciate the love and support you have given Belle Fever and we look forward to seeing you again soon ❤ :)
Customer service was 100% every…
Customer service was 100% every question I had regarding my very first order was answered and I was XL comforted knowing my special design was in the best of hands. Worth the wait while belle fever lovingly created the design that was close to my heart. I couldn’t of asked for a more personal service. Necklace was beautiful something I will always treasure. Now looking to choose my next peice. ❤️
January 14, 2021
Unprompted review
Reply from Bellefever
Wow, this is so awesome :) Thank you so much for your review, it means so much to us 💜 We are so happy to hear that you love your design and we could help create something so special for you 💜 Going above and beyond and exceeding your expectations is what we aim for here at Belle Fever :) Your support and love is greatly appreciated and we can't wait to create another special piece for you soon :)
Service was brilliant and the quality…
Service was brilliant and the quality of the product is of a very high standard. Would highly recommend .
January 14, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, it means so much to us :) We are so happy to hear that you love your design ❤ Hearing these kind words pushes us to continue to provide excellent service ❤ Thank you once again for choosing Belle Fever, we truly appreciate your support and love :) We look forward to creating many more special pieces for you soon ❤
Remembrance Bracelet
I have been looking for a remembrance Bracelet to wear always for a few years ever since I lost both my parents. I came across Belle Fever and liked what I saw so I ordered a bracelet from them. When it arrived I was so made up it's beautiful so well crafted by hand I will cherish it always and would recommend Belle Fever highly.
January 14, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, it means so much to us here at Belle Fever :) We are so happy you found that perfect bracelet to cherish the memories of your parents and we could be a part of something so special 💜 Your support and love is greatly appreciated and we hope to create another special design for you soon :)
I received my beautiful personalised…absolutely beautiful
I received my beautiful personalised necklace from you today ! Oh what can I say, it is so much better than I expected! Absolutely beautiful I love it, thankyou so very much
It has my 5 children's names and my 7 grandchildrens names i am so happy with it x
I will be ordering another one for my daughters birthday x
January 13, 2021
Unprompted review
Reply from Bellefever
Wow, this is so awesome :) Thank you so much for your review, it means so much to us ❤ We are so happy to hear that you love your designs and we are ecstatic that we could help create something so special for you 💜 Going above and beyond is what we aim for here at Belle Fever :) Your support and love is greatly appreciated and we can't wait to create another special piece for you soon :)
I absolutely love bellefever!
I absolutely love bellefever! Every thing is 5*.
I have bought many things and will continue to do so in the future.
January 12, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review ❤ We are so happy to hear that you are pleased with your jewellery and our service. We are glad you trusted us in helping you create something so special 💜 We truly appreciate the love and support for Belle Fever and we look forward to creating many more special designs for you soon :)
Belle Fever has been hands down the…
Belle Fever has been hands down the BEST customer experience EVER. The personal interaction/care was outstanding- blew my mind from the moment I made the purchase...it shocked me. The quality of my sister in laws gift was more than I could ever imagine. Infact, I feel that the price I paid was under the quality of the necklace. I absolutely endorse Bellefever and want to thank the whole team for being EXCELLENT. I will definitely be buying more products to be shipped all the way to Toronto again! I usually do not write reviews but this was worth my time!
January 12, 2021
Unprompted review
Reply from Bellefever
Awwww, this is so awesome ❤ Thank you so much for your review, it means so much to us :) We are so happy to hear that your sister-in-law loves her design and we could be apart of something so special ❤ Hearing these kind words, always warms our heart and pushes us to continue to provide excellent service ❤ Thank you once again for choosing Belle Fever, we truly appreciate your support and love :) We look forward to creating many more special pieces for you soon ❤
Beautiful 🎁
I had a visit from my brother the other day he came in and gave me a 🎁 which was absolutely beautiful he brought myself and my sister the same was a beautiful necklace with memories of mum & dads memorials a lovely keepsake so a big thank you bro luv big sis xxxAnd a big thank you to bellefever.
January 9, 2021
Unprompted review
Reply from Bellefever
Wow, this is so awesome :) Thank you so much for your review, it means so much to us ❤ We are so happy to hear that you love your designs and we are ecstatic that we could help create something so special to cherish the memories of your mum and dad 💜 Going above and beyond is what we aim for here at Belle Fever as we always want to exceed all our customers' expectations :) Your support and love is greatly appreciated and we can't wait to create another special piece for you soon :)
The most beautiful gift I could ever…
The most beautiful gift I could ever have bought. I bought my partner a photo dog tag with a picture of his late dad. Seeing his face when he opened it was amazing. The detail in the photo was perfect. Came in a little pouch and information on how to care for the chain. Very impressed. I am definitely buying again.
January 7, 2021
Unprompted review
Reply from Bellefever
Awwww, this is so awesome ❤ Thank you so much for your review, it means so much to us :) We are so happy to hear that your partner loves his design and we could be apart of something so special ❤ Hearing these memorable stories, always warms our heart and pushes us to continue to provide excellent service ❤ Thank you once again for choosing Belle Fever, we truly appreciate your support and love :) We look forward to creating many more special pieces for you and your family ❤
I ordered 3 necklaces
I ordered 3 necklaces, 1 for myself and 1 (each) for 2 very special friends, we all lost our mom's in 2019. The necklaces arrived quickly and they are absolutely beautiful! They actually brought tears to our eyes, they were just what we all need. Thank you so much Bellefever for your beautiful work! We all will treasure our necklaces forever, they mean the absolute world to us all.
January 6, 2021
Unprompted review
Reply from Bellefever
Awwwwww 💜 Thank you so much Renee for your review, it means so much to us ❤ I would also like to extend to you and your friends my deepest and sincerest condolences on your loss, as we know how difficult it is 💜 We are so happy we exceeded all your expectations and we could help create a special piece to cherish the memories of your mums 💜 Thank you once again for choosing Belle Fever, we truly appreciate your love and support. We hope to see you again soon :)
Angle in my Heart Necklace
I placed an order for 2 Angle in my heart necklaces, they took just over 3weeks to arrive, which was a fantastic effort for the Belle Forever team. I received my purchase yesterday 5th Jan 2021.I must say they are beautiful. We lost our father in February 2020, our mother in June 1994, I thought that the necklaces were perfect for my 2 sisters.
They are now in the hands of my 2 sisters, who were very overwhelmed by them.
Belle Forever were fantastic and very helpful. I was that impressed, I have now placed an order for my daughter, which is a family tree necklace.
Well done Belle Fever UK
January 6, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review ❤ I would also like to extend my deepest and sincerest condolences to you and your family, we are so sorry for your loss 💜 I am so happy we could help you create such sentimental gifts to share with your sisters and they love the design ❤ We are truly excited that we exceeded all your expectations and thank you once again for choosing Belle Fever. We look forward to creating many more special pieces for you soon :)
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