Belvedere Clinic Reviews 

Stay away from this clinic they will scam you of your money. My daughter was scammed ov all her savings by a member of staff tearesa booked my daughter in for a surgery that wasn't going to happen because they were going into liquidation do please people AVOID

Well well well another one bites the dust,my daughter was also scammed out of £6,500 for surgery that was cancelled day before due to happen ,surprise surprise can't get money back,going into liquidation what a load of rubbish, options,get a solicitor that deals with liquidation to fight your case, contact a recovery company and also report to trading standards,Belvedere be careful were coming for you 😉

Paid in full for my surgery back in October 2022 to lock in a 'one time offer' of £5,250 on my surgery so that I could do a 2023 date which was more suitable for me.

They cancelled my surgery twice, both times a couple of days before I was due to go in and despite chasing for updates via email and calls, there has been minimal response, if any, my last contact from them was 9th June, my 2nd surgery was supposed to be 18th May! But they have still been advertising the procedure for less money than the 'one time offer' I locked in, most recently £3,750!

Beware that when you sign a contract, it isn't actually with the Belvedere Clinic but with another company (with the same director) under different names such as Medical Commissioning Limited or Cosmetic Surgery London Limited - both of which have been placed into VOLUNTARY ADMINISTRATION recently - owing thousands of pounds to multiple women!

These companies seem to just act as agent companies that sell a service to you i.e. your surgery and they hire different contractors to fulfil that service. They hold no assets in these companies so when they go bust, they have no money or assets to pay you back or if you try to send bailiffs, these companies don't own anything for them to take. You can see this on the published financial statements as part of the liquidation. The company gets liquidated and replaced with a new one and the process starts all over again - hence why they are still operating now!

Do your research on Companies House about these companies and the director before losing your hard earned cash. Look at the Statement of Affairs of Cosmetic Surgery London Limited on Companies House, £300k is owed to customers, Medical Commissioning Ltd has been proposed to be put into liquidation so its statement of affairs have not been published yet but it is a lot of money that is owed to customers for surgeries which have not happened! Companies House contains publicly available information.

This is not just happening to a small number of people with a case of bad luck. This has been happening for years and I am in contact with multiple people who this has happened to over the years and the number of people who are reaching out each day to say it's happened to them too is scary.

Please do your own research and believe the bad reviews. I had some friends who used this place with no problems and I thought it could never happen to me but it has and so many others, it is not worth losing your money over!

PLEASE READ THIS REVIEW
The Belvedere Clinic stole £3995 from me and many other women. They owe thousands and thousands of pounds to innocent and vulnerable people who have saved up so much money!We are all in a group chat together planning to take action! They are sneaky, liars and evil people. Not only this, but when asked for a refund, they have just sent everyone a letter through the post- they are going into VOLUNTARY LIQUIDATION but are still taking people for consultations and asking people to pay the full amount before the surgery takes place, knowing that not only will their surgery not take place, but all of their money will never be returned. Whatever you do, DO NOT GO HERE! This whole situation has ruined myself and others mental health. Every single person who works there knows what is going on. To the owners, staff and "director" how could you do this to people? They have been under PLENTY of names and have been taking peoples money for over 10 years. I wish that they would do the right thing, but they do not have it in them to do so-please search on facebook to be added into the groupchat if you have been scammed.

AVOID THIS COMPANY! I paid £8000 into over the course of last year! No surgery no communication! Lie after lie!!! My actually surgeon has told me they are liars and haven’t even paid him. Rude management! No intention of ever doing surgery! Or refunding. My case was domestic violence! I came to them In pieces to have my nose corrected after 3 breaks! They sucked me in and used my vulnerability against me!!! Every penny of my life savings they took! Don’t be fooled like me. Please stay away from this awful place!!!!

I was due to have scar removal surgery (20/7) and paid the full amount prior to the date as required.
I received no communication and so I called the day before to find that the consultant had left and that my appointed had been postponed. I was advised that another consultation was required together with another date for surgery. There were no apologies except claims that emails and letters had been sent and phone calls but nothing was received.
I requested a full refund (£2,270) and was advised to send an email to the surgery. I proceeded to chase a response to my email, my final email sent (24/7) explained that I would refer the matter to a solicitor. Today (28/7) I received a letter advising that the company has entered 'proposed voluntary liquidation'...
Looking back when attending for my pre-surgery assessment (before paying the final balance) I arrived mid morning to find that the car park and entrance door shutters were firmly closed. I had to wait for the nurse to arrive to enter the building, although there were people inside. An extremely suspect experience.
No words...........

AVOID this company. I am having the same experience with my surgeries being cancelled due to faulty equipment (they cancelled the day before) and then being marked up ready to go into surgery and the surgeon cancelling because he had to be at another clinic! Belvedere Clinic/Medical Commissioning Ltd still owe me £3950 and despite numerous calls and emails for a refund are now totally ignoring all correspondence. I am now going to small claims court and trading standards to recoup my money. Totally unprofessional company!

AVOID Absolutely dreadful experience and I am one of many left without my procedure or money returned. Belvedere Clinic/Medical Commissioning Ltd took £5500 in March for a breast augmentation booked for the 9th May, cancelled a few days before citing faulty medical equipment and have ghosted me since then. I’ve left message upon message, emailed etc and am now going to small claims court and trading standards to hopefully put me back to the position I was in before I had the misfortune of walking through their door six months ago. They are still carrying out procedures for new clients

I removed my bad review of this clinic, after being told by them that I would not receive my £1000 deposit back, if I did not do so.
I think what has happened to myself, may have happened to others, in negative reviews being removed. I consequently got my £1000 back, but after hearing of other people’s problems with this clinic, I feel that people should be made aware of this.

I had to take this company to the small claims court to get my money back. They settled with me just before the court case. It took a whole year trying to get my money back, and caused me a lot of stress.

How was this company rated at 3.6 stars? It has now gone bankrupt. Opus Restructuring & Insolvency has informed me that it is filing for voluntary insolvency. I have lost over £5,000 that was promised as a refund. My original harsh criticism of the cavalier way a shadowy figure in the business was treating customers was removed on request of the owner of Belvedere Cinic. After mitigation TrustPilot allowed me to fully reinstate my negative review of the surgery. I did not do so in the hope that my refund would materialise. It never did!

Just recovering from my change of breast implant operation on the 22 April 2023 after a rocky start I have to say that I have experienced excellent care! From stepping foot in the clinic at 7am till I left at 8pm EVERYONE of the staff went over and above with care! The antithesis team made me feel so at ease! I honestly can’t phrase this place enough! My surgeon called me on the Monday to talk me through a few more bits! IE breast bands etc …. Before surgery I did read reviews on trust pilot that completely freaked me out! But I can honestly say! Book in they are amazing

Angie

Returning customer as was so impressed first time round (10 years ago) what a difference that time has made!
Unfortunately the surgeons are outstanding & their work is great but the management are SHOCKING which WILL impact your experience.
I paid for a change of implants & an uplift back in December my surgery was cancelled twice (fustrating especially as they don’t care, they don’t offer alternative dates or a refund you have to fight tooth & nail for a new date) but after a second & third opinion it was agreed the uplift was no longer needed.
I signed a new contract with a new lower price - I CANNOT STRESS THIS ENOUGH A LEGALLY BINDING CONTRACT WITH A NEW LOWER PRICE.
I had my surgery done in Feb (awful parts of the day, anaesthesia guy was late - was left nil by mouth for over 15 hours, clinic manager wanted to send me home after I came round at 11pm the nurse bless her fought for me to stay overnight) & don’t get me wrong the results are fab. My surgeon was the nicest guy, he really does go above & beyond to give you exactly what you’re looking for & he has a personal touch which is second none.
But do you think I’ve seen a penny of my money which they owed me? NO!
They ignore all emails, there’s no direct dial for that department. I issued a small court claim against them, they’ve requested more time which likely means it’ll be take to court. All for roughly £1,200. Management do not care, poor girls on reception can’t help despite taking the brunt of it.

I cannot understand why such amazing prestigious surgeons want to associate themselves with this place I really don’t.
Such a shame as I couldn’t fault them 10 years ago.
Care goes way beyond wound checks & well-being calls.

I went to Belvedere clinic back in September 2022 for my consultation and was very happy with everything, the only date they could give me was 31st January 2023 which worked for me because I had time off work the following weeks after. I had paid all my money back in September and paid the extra £500 about two weeks before my operation date.

This is where I’m not happy with the whole company, it was two days before my operation and I got a phone call to say it was cancelled and no explanation. They then said the next available appointment was for the 16th February 2023 so I took it giving them the chance as I really wanted this done, baring in mind I had to go have another consultation in London with another doctor and two days before my next operation it got cancelled again due to something happening in the clinic. I really wasn’t happy at this point! One it was messing my work around and two if I wanted to cancel and ask for a refund I wouldn’t have got my money back because they only could give me an email address for the money company.
They gave me another appointment for the 23rd February 2023 so I took it hoping it would go through, but it came to that day my partner took me all the way to the clinic, I had been taken to my room and got ready to go down into the surgery room, waiting 4 hours for the manager to come into my room and tell me my surgery was not going to go ahead due to the surgery before having complications. I was so angry by this time and I was done, I asked for my money back or even some compensation from them for messing me around and me not being able to be at work cause I did not know what was happening.

I got home that day and they rung me and said he’s emailed about my compensation and said they will be able to do my operation on the 2nd March 2023 and I would be first. I took it hoping it would go through, I needed to come in again for another consultation with another doctor before hand.

It went ahead that day, I got treated differently on the day because of what had happened before. I can’t thank lisa enough for coming into the surgery with me, and my surgeon, I’m happy with how everything went and the after care. I do respect the hospital for thinking about my safety and the other patients safety, I just think it’s unprofessional no one has contacted me back.

Still to this day I’ve sent 15 emails to the Medical commissions group in regards to my compensation and my complaints and I still haven’t received not one email back from them. I think it’s a joke and not on at all such a big company that even celebrities go to and not one email back to let me know. I personally wouldn’t go back because of how I got messed around so much and can’t get hold of any of the money I paid. I wouldn’t fault any of the ladies at the hospital or even the doctors they were all so lovely and helped me through everything, it’s just the other side of things.

Thanks

Reading some of the negative reviews - I cannot believe this is the same place!

I had my surgery last Thursday and can say my whole experience was exceptional from start to finish.

I was treated with such amazing care and reassurance the inter time! I was extremely nervous and felt so anxious however the whole team did an amazing job at calming me down and making sure I had everything I needed, both nurses Belinda and Phoebe were just amazing and checked on me every 10 minutes! I don't think I could of gone through with my surgery without them due to my nerves thank you!

I had a breast augmentation by Michail Vourvachis who is also amazing! Such a lovely man who filled me with confidence and reassurance I've had a sneak peak at my results and love them so far!

I want to say thank you to Lisa and Teressa as well who are aslo great! Thank you!

STILL NO MONEY FROM THE COURT ORDER.

OWES ME £7101

NO REPLIES FROM MY EMAILS AND PHONE CALLS.

HOW CAN THEY NOT PAY ME MY MONEY WHEN A JUDGE HAS ORDRED THEM TO?

THIS COMPANY IS AN ABSOLUTE JOKE.

**************************************************************
MY REPLY TO THE BELVEDERE

WE DID HAVE ANOTHER SURGERY DATE FOR SEPTMEBER 2022, WHICH WAS MADE THROUGH THE SMALL CLAIMS MEDIATION,
AND IN FEBRUARY A JUDGE IN COURT FOUND THAT YOU BREECHED THAT MEDIATION CONTRACT,

AND A JUDGE HAS ORDERED YOU TO PAY ME BACK MY MONEY!!

SO ARE YOU SAYING YOU ARE GOING AGAINST A COURT JUDGMENT?

YOU ARE TO LATE TO PUT AN APEAL IN AS IT HAS TO BE DONE WITH IN TWO WEEKS OF THE COURT JUDGEMENT, IF ONLY SOME ONE KNOW HOW THE WORLD WORKS!!!

OWES ME £7101

This company has lost in court to me on the 21st Feb 2023, and still I am waiting for me money! which was meant to be paid back to me on the 7th March.
I have the court judgment, and I'm sure they will have received theirs. I have emailed them and their solicitor, and have no reply from either of them.

This is an absolute disgrace, I would have though winning in court would be enough for them to hand me back my money, which they have had since December 2020

This money is for surgery which they cancelled twice, saying it was because of covid, I later found out it was because they had been suspended by the care equality commissioner, so I started a small claims against them

DO NOT GIVE THIS COMPANY YOUR MONEY.
Cosmetic surgery London ltd, trading as the belvedere clinic, or today when I called they are the Harley street group!!!!!!
NO MATTER HOW GOOD THE DEAL SEEMS

TERRIBLE EXPERIENCE ❗️❗️❗️❗️❗️❗️
ANSWER TO THE REPLY BELOW.

My operation has been cancelled twice. I paid for a surgery which supposed to happend on 21st. This day (21st Feb) was cancelled due to “problems with a theatre” and then 23rd (3PM - rescheduled to 2 PM and then rescheduled to 4PM) was also cancelled after me being in a hospital bed for 1H. Reason ? (That’s not the reason which You mentioned below) Clinic manager told me: The surgery which is undergoing now is taking longer than expected and we could operate You at 12:30AM is too late for a safe surgery”. The reason I received in the email is “not enough time to operate, my safety is the most important”.
So basically they trying to tell me that they didn’t know when I was coming at 4PM that they don’t have time to operate me today. Ridiculous.
Two cancellations of surgery which require 2/3 weeks of work. Relaying on that company I would need to request 2 months off work. Serious operation cancelled twice. Just irresponsible and unprofessional. I don’t even want to think about the aftercare they provide.

The contract I signed is breached and I won’t be able to attend the surgery with this company due to my work and plans. That’s ridiculous and you know it. Just refund me the money. I don’t want to have any more contact with YOU, it causes me so much stress and anxiety.
Fasting from 8AM until 5PM and sent back home.
What about the cost of my 3 weeks off work,childcare and all taxies I paid to be there on time? Do you want to be treated like that? Go for it! Book with Belvedere.

“NO REFUND * STOLEN MONEY

My surgery has been cancelled twice.
On second scheduled time they kept me 1H in the hospital room just to tell me that they won’t do it today and I can come back home.

Very bad customer service.

I did request a refund. Since then - very poor email contact. No informations about when I will receive my money back. 5K!

I JUST WANT YOU TO PROCESS THE REFUND.

Please don’t be stupid like me - seems like a scam company.

I used the Belvedere clinic 25 years ago for a breast reduction and returned for eyelid surgery. Mr Guiseppe looked after me and he was lovely, made be feel really comfortable and explained everything about the procedure. The surgery itself was painless, the recovery time was around 1 week to 10 days and I didn't have any complications. 3 months on and I am so pleased with the results. I am so happy I had the surgery done and feel so much more confident. Thank you Belvedere... I will be back.

I went for my consultation with Dr Prakash on the 14th November, that went very well. He’s a very knowledgeable and lovely man and certainly knows his profession inside out. My options were discussed with a definitive plan ahead, my date was given to me, he had a slot much sooner than I thought (8.12.22) so not much time to be nervous 😬. I had lots of documentation to read on my procedure, lots of do’s and dont’s but worth the read to have such a successful surgery with no complications whatsoever. I arrived on the day of surgery,every member of staff were fantastic (especially Lukeman) who looked after me before and after surgery, nothing was too much effort, he was kind, friendly and so nice. My surgery was great, no pain after, just the odd twinge here and there, you must not lift, stretch or do anything strenuous otherwise this could cause damage. I visited Dr Prakash on the 19th December for some of my stitches to be removed and checked, he was very pleased and again super treatment from him and all the staff. Theresa is also amazing, very approachable, easy to talk to, answers any questions you may have and to be fair she’s been there so long there’s nothing she can’t tell you and advise 5* and also Lisa is very lovely and kind too keeping you up to date and giving you any help that you may need. My overall experience here has been 10/10 and I would highly recommend this clinic for a breast lift and implants, I’m super happy 😃

Just left my 6 week check up after having Rhinoplasty, omg my life has changed. I can now actually look in the mirror and smile. The girls in clinic were lovely and my surgeon I can't thank enough. I Highly reccommend The Belevedere.

What a wonderful experience, I had my implants changed in November after having them first done 15 years ago at a different company, My sister recommended this clinic and I wish I knew about this gem of a clinic back then.

Thankyou for looking after me, I look forward to see you all again in January