Bemunchie Online Reviews 

143
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Bemunchie designed my web page and did a wonderful job! They were very proactive and worked very efficiently! Andrew was at the end of the phone with any of my queries and was so helpful (Andrew was t... See more

Rated 1 out of 5 stars

This company will ruin your start up business. They are incredibly unprofessional, make promises then disappear and most importantly leave your website down for days on end without calling you b... See more

Company replied

Rated 5 out of 5 stars

Needed a website designed for my new business and contacted Bemunchie. Spoke with Bobby who explained the whole process and timelines. Was assigned a project manager Shannon, who was excellent at ma... See more

Company replied

Rated 5 out of 5 stars

I needed to update our website and had forgotten how to do a couple of the required steps. I e-mailed Bemunchie Online support and within a short-while, I got a detailed step by step e-mail response a... See more

Company details

  1. Web designer
  2. Business to Business Service
  3. Marketing Agency
  4. SEO Service

Written by the company

We’re a family-run website design company in the UK, dedicated to helping businesses get found online and grow. Our in-house team provides custom website design, SEO, and paid ads marketing services that don’t just look good – they deliver results. Whether you’re starting fresh or looking to improve your online presence, we’ll create a tailored strategy that helps your business attract more customers and stand out online. We specialise in affordable SEO services designed to drive visibility and long-term growth. 👉 Get in touch today and let’s grow your business online.


Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(143)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Bemunchie service was outstanding from…

Bemunchie service was outstanding from the very 1st phone call
Shannon, my project manager was very professional, friendly and from the start of the process in building a new website was able to understand my vision
Very quick and accommodating to any adjustments I requested during the build.
The end result far exceeded my expectations. Absolutely brilliant company

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Bemunchie Online helped us build a…

Bemunchie Online helped us build a website for a UK Research Programme. They had some great ideas for the structure and helped implement our ideas for animations, images and colour guides. Charlie was a pleasure to work with throughout. The outstanding feature of Bemunchie's service was their exemplary aftercare. They delivered clear training to maintain the website ourselves, provided bespoke recorded tutorials specifically for our website, corrected editing mistakes (made by us) rapidly and have continued to stay in contact and available after the site was delivered.

September 4, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Susan,

Thank you for your kind words. We've loved working with you and your team for the UK Research Programme

Rated 2 out of 5 stars

Waste of time and money

Advice: don't bother with bemunchie.

Was charged 1000£ +vat for an extremely basic website that looks like a wordpress template. I even provided the images. No bespoke customisation. Was quoted two weeks for the work by Andrew.

Took two months of pushing to get it done. It's a basic two page website that is copied from my original. God knows how many months or years it would take for bemunchie to complete a complex website!!!

I didn't like their first design as it was very "cartoony". I had to specify exactly what style I wanted and provide examples. I might as well have built the website myself as I'm familiar with WP but short on time.

I would have been quicker and more cost effective to hire a Freelancer familiar with wordpress to do this instead of bemunchie.

My expectation was they would utilise some design skills and make parts of the design bespoke. But reality is they just slap on a WordPress template. Very amateurish.

To provide balance, they did deploy the wp build on my domain install (which I created and manage), and they do keep to timelines when asked. Small updates and changes take days to respond to, unfortunately.

I had them "redesign" the home page several times because they made barely any change each time. After telling them the text is too wordy and needs condensing I gave up trying to negotiate with them just to get the website deployed. I asked later to review the home page again to which I was told it would cost another £350+vat!!! For their low quality work!!! It's just changing the wp home page template how does it cost this much!!!

Will never deal with again.

July 31, 2024
Unprompted review
Rated 4 out of 5 stars

Was overall very happy with the SEO…

Was overall very happy with the SEO services that Bemunchie offered. I have had some issues but Bobby has resolved them satisfactorily and has also put in some extra time when issues have arisen out of his conrol (mainly issues with google technical support)

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

mark christie MD RBMG

this company has been responsible for my new look and design web page, www.plymouth block management.com first class job, really resalable trustworthy and transparent, they are very knowledgeable and hands on, with great vision and understanding of you industry through research, team helpful and responsive always willing to help. so impressed i commissioned further work on two other web pages to be complete. fully recommended.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for making this easy

From the first phone call and throughout the journey the succinct way in which Bemunchie explained, guided us around developing a website for our new business was seamless and easy. It is an area I find challenging and they took the challenge out of the process, and we are so pleased with the end result. I can certainly and will recommend them going forward.

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Experience , Avoid

Horrible Experience - please avoid !

I ordered a bespoke website in Feb 2023. To this date, I have no website.

Upon ordering, I was very specific about the timeframes for completion. I was assured that these could be met. It turned out that they could not. My developer/PM 'Terry' went missing and it was over 4 months before I heard from someone else (Oct 2023). I now had little use for the site due to the website being linked to the timings of a exam (the website was training for the exam).

I now have no need for the site and now being harassed to make a payment of £800 for a website I am yet to even receive (or even need now)

October 30, 2023
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Nathan,,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand your frustration.

Creating a bespoke website is a collaborative effort between our team and clients. This ensures that the final service meets your specific needs and expectations. We apologise if this process was not as smooth as it should have been in your case.

We want to address the timeline of events for clarity:

Purchased

Approval of Design: In March 2023, you approved the website design after all revisions. We appreciate your positive feedback at that stage and proceeded to develop the initial draft of the website, incorporating the functionality discussed for sports quizzes.

Content and Feedback: By April 2023, we were ready with the initial draft. However, as communicated, we required the quiz content content and feedback to complete the website. Despite multiple attempts to reach out via email and telephone between April and June 2023, we did not receive the necessary materials, feedback or any replies. This unfortunately delayed the project significantly.

Communication Gap: We regret the gap in communication and any inconvenience caused by our team member's absence. We aimed to expedite the process but couldn't reach you after sharing the draft development.

We did try to attempt getting in touch again in August 2023 but had no replies, as this is a collaborative effort we understand that you may have been busy.

We are committed to resolving this situation and would like to discuss potential solutions. Don't hesitate to contact us directly as this is the first time we've heard back since April 2023, we can address your concerns and find a way forward that acknowledges both the work completed and your current needs.

Thank you for your understanding and cooperation.

Kind Regards
Bemunchie Online

Rated 4 out of 5 stars

I think BeMunchie are pretty good

I think BeMunchie are pretty good - if perhaps a little slow for my liking (but I am impatient!). The only person I ever spoke to (apart from the initial sales/contract conversation with Andrew) was Charlie who was very responsive and helpful all the way through the design process. I am still a little puzzled as to why I didn't get direct access to the website designer, and how I keep improving the website; but I'm very willing to give BeMunchie the benefit of the doubt and see what happens next because I feel that they have very much tried to do right by me so far.

March 28, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Thanks for your positive feedback, Simon, it was great working with you.

Thanks, Bobby
Bemunchie Online

Rated 5 out of 5 stars

From initial phone call to going live was easy and a joy to see my business come to life

From my initial call with Andrew, who walked me through the process of building my new site. He explained everything in a non technical way, which I clearly understood, and allowed me to get exactly what I wanted included in my package.
I was assigned Jasmine as my project manager who was excellent from the set off, through to the after care once my site was finished and live.
My Yoga Dimensions website is exactly as I had hoped and better. This is a great in house company who listen to concepts and design and produced the most professional results. I can't recommend them enough, and I am over the moon with my website and everything it represents about me and my brand.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Strongly Recommend Bemunchie

The whole service was a joy from start to finish. Great credit to the team who walked me through all stages of the process. Especially Charlie who has been amazing.

If you are thinking of using a company to get your website designed and up and running, I would highly recommend

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The whole process from our first phone call to the website going live was seamless. Charlie was extremely helpful all the way through and communication was great. I would highly recommend this company. Thank you for all your help

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly pleased with my website

Incredibly pleased with my website!
It took quite a while to get there however, time was needed to get the right feel and look that I wanted. In the end I worked with Bobby directly to fine tune things to perfection.
Websites will ultimately bring up challenges however Bobby was able to resolve things effectively and quickly and I now have a website which I am incredibly proud of.
Bemunchie gives a lot for the price you pay. I haven’t seen a company out there to match them!.

January 22, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Hayley,

Thank you for your kind words, it has been great working with you on your business website and getting it live.

Thanks
Bemunchie Team

Rated 5 out of 5 stars

Always willing to help

The staff at Bemunchie are Always willing to help. I've not had many issues at all over the 18mths but when I have they have been sorted within the hour. And have been more than happy to help with tweaks and changes we have made

January 11, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Kara,

Thank you for your feedback, it is great working on the Dog Cross Dog Field website for your business.

Thanks Mandy
Bemunchie

Rated 5 out of 5 stars

Would recommend to anyone!

Bobby and his team were incredible and made sure our website re-design was done exactly how we wanted. The communication was amazing throughout and the job was done even quicker than quoted.

Would recommend to anyone!

January 2, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Jack,

It's always a pleasure working on your business website for CVG and with you.

Thanks, Bobby
Bemunchie Team

Rated 3 out of 5 stars

A bad experience now made better with Bemunchie

February 5th 2024 I am pleased to say that the experience I've had in the past 2 weeks with the team at Bemunchie has helped, I can now incorporate the site into my work. Bobby has also arranged maintenance support with the site for one year.
Commissioned in 2022. Paid half up front. Over a month before first Zoom. Didn't withdraw as I saw on Trustpilot that another company had done this and lost their money. I asked Bobbi if Bemunchie was going down but Bobbi said he just couldn't get the designers! This has been said about it by an expert "It appears that there are numerous compatibility issues due to inconsistent coding practices, likely resulting from various developers working on different aspects of the site. This has led to discrepancies in the database and iframe configurations, contributing to backend complexities and errors." On the same day that I posted this, Bobby from Bemunchie contacted me and has had people fixing the site issues by going on to the server and Wordpress dashboard. I had a google meet with Bobby on the 15th and I now have the licenses for the software I paid extra for. Bobby has done his best to make things right and I have support from Bemunchie with the website for a year. There are still some issues but the site is up and functional so we can now use the site for business. Feburary 2024 The issues have been cleared and I look forward to using the site without being ashamed. I do not think that Bobby would let this happen in the future. I did pay for maintenance at the beginning on the understanding that I used my own server.

January 9, 2024
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Frances,

We're sorry to hear your negative experience. Since the review has been written, the issues Frances had with her website have been resolved as you can see on the latest feedback update.

To clear up any confusion around Kemetova and the additional payment. We have no relationship with Kemetova, this was an ex-employee who Frances reached out to via LinkedIn and paid directly which we were unaware of, after her issues were not resolved she did get back in touch with us and we have resolved her website concerns.

As we are not hosting the website on our server, this was out of our control however, we managed to speak to IDAQ who is the hosting company for Frances and managed to resolve the server issue and the website is running correctly.

We are happy to confirm this issue was resolved within 1.5 weeks of it being raised after testing at no extra cost to the customer.

Rated 1 out of 5 stars

Terrible service

Terrible service, avoid at all costs unless you want to waste your money! I employed them for three months to do my SEO's. My SEO ranking actually went down in the time I paid them. They claimed to have done work that had already been completed. I waited for three months to receive two blog posts. The post were not relevant to my company and so badly written I couldn't even post them on my website. This company did nothing to help with my SEO's and at what should be the busiest time of year as a personal trainer I have lost out due to this companies incompetence. Bobby is a good sales man but aside from that don't trust him to do what he initially claims to do. They are very quick to take your money but should you have a problem don't expect anyone to get back to you in a timely manner. Save your money and go else where. I would not recommend this service. From a very disappointed customer.

December 1, 2023
Unprompted review

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