Bemunchie Online Reviews 

143
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Bemunchie designed my web page and did a wonderful job! They were very proactive and worked very efficiently! Andrew was at the end of the phone with any of my queries and was so helpful (Andrew was t... See more

Rated 1 out of 5 stars

This company will ruin your start up business. They are incredibly unprofessional, make promises then disappear and most importantly leave your website down for days on end without calling you b... See more

Company replied

Rated 5 out of 5 stars

Needed a website designed for my new business and contacted Bemunchie. Spoke with Bobby who explained the whole process and timelines. Was assigned a project manager Shannon, who was excellent at ma... See more

Company replied

Rated 5 out of 5 stars

I needed to update our website and had forgotten how to do a couple of the required steps. I e-mailed Bemunchie Online support and within a short-while, I got a detailed step by step e-mail response a... See more

Company details

  1. Web designer
  2. Business to Business Service
  3. Marketing Agency
  4. SEO Service

Written by the company

We’re a family-run website design company in the UK, dedicated to helping businesses get found online and grow. Our in-house team provides custom website design, SEO, and paid ads marketing services that don’t just look good – they deliver results. Whether you’re starting fresh or looking to improve your online presence, we’ll create a tailored strategy that helps your business attract more customers and stand out online. We specialise in affordable SEO services designed to drive visibility and long-term growth. 👉 Get in touch today and let’s grow your business online.


Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(143)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Bemunchie is the most cowboy company I…

Bemunchie is the most cowboy company I have had the unfortunate experience of working with in my opinion, I advise anyone to stay well clear of this company, very un professional, firstly making my logo,what they produce could have been done by a child on word art,so had to pay an extranal company to do this, also had to acquire my own domain name and pay for it, both should have been covered in my contract with Bemunchie but had to do myself,also communication was very poor getting back to me and also cutting me off while trying to get in contact with them, also I'm a drop shipping company And they could not download the catalogue from the company I buy off of,I then had to yet again pay another company to download the catalogue for me, Mark was managing my website he couldn't do anything that I was asking him to do, iv now had to move my website off of there server and pay a new company to do redo my whole site, that I had already paid Bemunchie to do.... keep well away!!!!

July 26, 2021
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Neil,

Thank you for your feedback. We only take final balance payment on completion once you're happy, you had emailed us to confirm in writing you were happy to go live with your website and then paid your remaining balance.

I have also reviewed your website since you've posted the review, the design and layout is still the same from what we had originally provided.

Regards
Bemunchie Online

Rated 5 out of 5 stars

NEW WEBSITE . (DUNKLEY GLASS & GLAZING)

I had a new website designed by Bemunchie online ,and they have done a excellent job .
communication was great and the pricing was too.
I will be using them for marketing my new website.
Thankyou Mandy, Bobby and the 2 project managers
joanna and janette.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great service and did everything that they said they would do. My logo turned out better than I expected. Will be using these guys again for my website.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Really happy with all the work Bobby and his team have done for me, on building my new website, I will definitely use them again and would recommend them.

May 16, 2021
Unprompted review
Rated 1 out of 5 stars

Bemunchie Online - What a Joke!

Bemunchie Online is a waste of time and money!
They have been building my site for over 2 months and I am still finding bugs.
To start with, they sent me 5 links to advertise the sites they said they have built! Just to get me onboard! I contacted the site owners and 2 of them confirmed that Bemunchie Online did not build their sites! I have the emails for proof from the site owners. So they have signed me up under false pretences.
Do yourself a favour and hire a professional company for any work you require, as this company is dishonest and can not deliver what they promise.
I have now had to employ another company to make the site functional. They had to use a plugin to make a responsive, mobile menu! The plugin never did what it was supposed to do, crashing my site on 2 occasions. This plugin has now been removed and replaced.
Yes, they are cheap! But in the end, it will cost you more to put the site right.
If you want a professional-looking website, then you have come to the wrong company.
Save yourself time and money and look elsewhere

May 7, 2021
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Hi Steve,

We apologise for the negative experience you have had. In regards to the links you've received, we design & develop websites for many businesses, we always show clients websites we've designed or show them websites we can design if required. However if you feel we signed you up by showing you work that wasn't ours then this is a serious matter and you could have cancelled from our services right away with getting your full deposit back too.

You requested full admin access to the website prior to completion (to check how the backend looks) whilst in the middle of the build process, we don't provide admin access until the website has been completed & paid in full but you'd pressured your project manager for this & threatened to cancel your project along with leaving false reviews online (which would have a negative impact) if this wasn't given to you within 1 hour on a Friday evening (we have screenshots of this too as it was requested via email). This was then given to you.

When giving you the access you actually decided to make changes your self, you had made errors and asked us to fix these whilst we were still in the development process of the website this added to the timeframe causing a delay however we fixed the errors without any additional costs too (we have screenshots of this).

In regards to the bugs on your website using plugins, you had emailed us plugins you wanted us to use on the website therefore the bugs could have come from these, if there was an error in the mobile plugin that was used, this could have been brought to our attention right away and it would have been resolved.

Whilst we've completed your website, throughout your entire build process, we aim to keep all clients updated and communicate via calls, emails and eMeetings (Zoom) your project manager didn't get to speak to you once or have any eMeetings as you only replied via email even after the access was given, this also causes a delay as we're waiting for emails back and fourth to get clarification on points when needed. We are only a small family run design company, along with emails we prefer to speak to customers so we can clear points or questions quicker as well as resolve any issues if needed to save time.

When we complete a customers website, if there are any technical issues, bugs or errors we'd always fix these without costs, so again you could have simply raised this issue you could of simply got in touch with us by calling even out of hours for support or technical issues as we do pride ourselves on the service given to customers, I personally also did try calling yourself throughout the process but didn't get an answer.

We appreciate your feedback and it is always taken seriously so we can improve our services for our future clients, if you have any issues please give me a call on 0330 043 9493 and I'll be happy to help. I wouldn't say we're cheap as there are other companies cheaper, we're an affordable family run website company but, we do pride ourselves on our services during and after the process whether its web design, online marketing or branding.

Kind Regards
Bobby - Bemunchie Online

Rated 5 out of 5 stars

Would 100% recommend using bemunchie

Such an amazing team couldn’t be more looove my site they done such a great job would recommend using bemunchie
Lots of love
Bee bellus

April 11, 2021
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Thank you for your review Rebecca :)

Thanks Mandy, Bemunchie

Rated 5 out of 5 stars

Great Service

Prompt and met expectations at each stage from website creation to any changes at affordable price.Great service by Mandy,would definitely recommend to others.Thanks

April 10, 2021
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Thank you for your feedback Geeta :)

Rated 5 out of 5 stars

10/10 service

Fantastic service and communication with there customers. If you are looking for a website design team do not look any further. Bemunchie are brilliant!

February 22, 2021
Unprompted review
Bemunchie Online logo

Reply from Bemunchie Online

Appreciate the review!

Thanks Bobby
Bemunchie Online

Rated 5 out of 5 stars

New Business Website?? Look no further.......

I had no previous experience or ideas on how to start a website but Mark and the team have given me step by step advise and plentiful emails on progress of the site build . Mark has bent worked extremely hard to rectify things when I have changed my mind on things. I would highly recommend them to anyone who like me needs help setting up a new business and its website

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

A genuinely great service

I had two sites built by Bemunchie, both turned out great. My queries along the way of both sites being built have always been answered by both Bobby & Mandy via calls and emails. I can't thank Bobby, Mandy & Adrian enough for the websites they have built for my business and the patience they had for me and my wife. My site constantly needs updates and the support for that has always been very good. I've been given support videos so I can do updates myself. A genuinely great service, will continue to use.

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

GENUINE DISSATISFIED CUSTOMERS

We found Bemunchie Online and contacted them to create a website for our business. Their Terms and conditions agreement was signed in August and a deposit of almost £1000 was paid to them. A refund was requested via email to Bobby in which he responded and agreed that the home page mockup sent by his Designer to us via email did not look like the layout we sent him. He then asked if he could take over the job and do the work instead.

We decided not to work with him anymore due to the lack of organisation, and poor quality of work. It was apparent to us at this point that they did not have a clue of what they were doing and were not the Web Designers for us. We informed them of this and did so within 7 working days so that we could be refunded as stated in their T & C. However, they have since refused to refund our money and we have reported them to Trading Standards and sought legal advice.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Review from Venesha

This company designed and hosted my website and they provided me with excellent services. Great work. Strongly recommended company for website design and leaflet services

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

The BeMunchie team are fantastic and…

The BeMunchie team are fantastic and they really helped me boost my online presence with a stunning new website. As well as that the person I was in contact with, Bobby, was very patient and answered all my questions when needed. All in all, BeMunchie were fantastic and I’ll be going back for their online marketing services

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Website for a small start up company

We came across this team as we were keen to create a website for our new business, but among other things required it to have a dual language function. We spoke to Bobby who was helpful and accommodating and amenable to a little bit of negotiation in terms of price as well as what functionality could be done with the site. Mandy was our main "go to" person during the site build, she was very good with communication and relaying our wishes back to the designer. We spent quite a lot of time trying to get our second language site working well and Mandy was very patient during this time and helping us sort all the corrections and changes that we wanted. Overall a good service and what was most important to us was the very good communication the team had with us.

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

very poor webdesign

I don’t enjoy giving bad reviews, but I decided I have to do this out of self respect and also to offer more balanced view of this company after reading all the glowing reviews.

They were friendly on the first phone call and convinced me to work with them. After that it didn’t go so well. I had clear instructions ready and also layout done by a designer, I only needed to update my old website according to the new layout, pretty simple I thought.

The first draft I got from them about a week later was utter mess. It was simply nothing like my layout, something half done, something not done at all, wrong font and logo etc. I didn’t even know why they send it to me and where to start with my comments about it. After longish phone call when I explained, again, that I simply want them to update the font and layout according to the brief I agreed to give them another go. After about another week, when they missed their own deadline, I contacted them (!) and got another draft. I was better, but still a mess. We are talking about a very simple minimal website of few pages, with only one font in 2 sizes. The draft had different font sizes, columns didn’t line up, some things were missing altogether, the look of the paragraphs was changed etc.

I din’t fancy a long and painful journey explaining the obvious problems to a tiny detail again and again so I terminated the job and asked for refund. In their first email it said ‘ We offer a 100% full money back guarantee if you are not happy with our work’ exactly in those words and in bold letters. The result was that they simply refused to acknowledge that it’s not done right and refused to return the money. I was told the money was not refundable after 14 days, which wasn’t stated anywhere and those 14 days I spend mainly waiting to get stuff from them.

Make of this what you will

July 3, 2020
Unprompted review

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