Bennetts Driving School Reviews 

431
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for their patience, supportive approach, and ability to instill confidence, making the learning process less stressful and more enjoyable. Many people highlight the clear and detailed explanations provided, especially for challenging maneuvers, which significantly aids understanding. This effective instruction often leads to a positive user experience, with numerous learners successfully passing their driving tests, often on the first attempt. However, some people were dissatisfied with instructor reliability. A few customers reported instances where instructors did not show up for scheduled lessons or cancelled unexpectedly. These issues caused stress and disrupted their preparation, highlighting concerns about consistent service delivery.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising instructors for being patient,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting instructors who are... See more

Instructions

People report positive experiences with instructions, often highlighting the patience, support, and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just passed my driving test. Dharmesh is a calm, polite, patient, and gentle teacher. During class, when I made mistakes, he always corrected me calmly and peacefully, never embarrassing me. He g... See more

Rated 5 out of 5 stars

My daughter recently passed with Paul in Aberdeen approx 6 months of lessons and she passed second time!! She was nervous to have a male instructor but pal put her at ease immediately. He figured out... See more

Rated 5 out of 5 stars

Sham Patwal is an excellent and very experienced driving instructor. He’s patient and really great at explaining things clearly, especially tricky stuff like parallel parking and roundabouts, which he... See more

Rated 5 out of 5 stars

Had a great experience having lessons with Sham Patwal. Passed my test in Basildon today. Sham was always patient and listened to what I wanted to work on. His methods were good and helped me on trick... See more


Company details

  1. Driving School
  2. Drivers License Training School

About Bennetts Driving School

Written by the company

Learning to drive is one of life’s big milestones and we all know most teenagers who turn 17 want to start learning as quickly as possible here at Bennett’s we strive to provide quality driving lessons and teach you the vital skills and confidence you need to pass your driving test and be safe on the roads.

Bennetts driving school are a well established and trusted driving school with over 37 years experience in teaching learners how to drive, all our driving instructors are very professional, motivated and have excellent knowledge to get you through your driving test first time.

We pride ourselves on our professional driving tuition which is reflected in our pass rates. With a choice of evening lessons, weekends or any time to suit you, our door to door service allows you to fit your lessons around you and your commitments to make your driving as an enjoyable experience as possible.

All of our instructors are DVSA approved and have gone through vigorous training, they are all fully dbs checked and are regularly assessed to ensure their quality of tuition is always up to date and to the highest standard.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(431)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dharmesh is an excellent instructor

Dharmesh is an excellent instructor, taught me everything i needed to know, made me feel prepared and built that confidence within myself. He always gave his all and made sure i perfected everything to a good level, I would 100% recommend being taught by him, i genuinely am so grateful.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Had my first lesson today with Stephen…

Had my first lesson today with Stephen Trimnell and I’ve got to say he’s brilliant, really couldn’t fault him he’s a very understanding instructor I’ve not drove or done lessons in 6 years so I was abit rusty behind the wheel but he put me at ease and guided me threw it with no problems, one thing I will say is he’s very firm but fair! 5🌟’s all round!

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Bennett’s Driving School (Gloucester)

I am writing this review on behalf of my son, who had an extremely poor experience with Bennett’s Driving School. Based on what we experienced, I would strongly advise others to avoid them.
My son’s instructor, Dan, repeatedly failed to turn up for lessons on the scheduled day. He would often book the wrong dates and then turn up on alternative days instead, despite being aware of my son’s schedule and commitments. When these issues were raised, Dan would purposely avoid communication, because he thought it would be funny (this was his remark when asked) making it impossible to resolve problems.
This pattern continued over several months.
After months of working towards a planned driving test date, my son was informed less than 24 hours before that the test was being cancelled. Excuses were given, no alternative instructor was offered, and there was no effort made by the company to resolve the situation.
On the day of the driving test, the instructor turned up with further excuses, offered no apology, and showed no accountability. When my son failed the test, the instructor attempted to place the blame on him, despite the fact that no mock test had ever been offered or carried out.
When a new test date was arranged, the instructor again pulled out with more excuses. As a result, my son lost money and valuable time.
This experience appears to reflect wider issues within the company rather than a single individual. The school does not operate in a collaborative or supportive way and seems more focused on taking payment than properly supporting learners.
We were also told by this instructor that:
One older male instructor had behaved in a creepy and inappropriate manner towards young female students and required intervention.
A female instructor frequently cancels lessons due to illness.
Following an earlier issue regarding a potentially cancelled test towards the end of 2025, I requested a call from the owner, Karen. Despite this request, she never contacted me.
Overall, this was a completely unacceptable and unprofessional experience. I would strongly recommend avoiding Bennett’s Driving School.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Dharmesh is a great instructor

I just passed my driving test. Dharmesh is a calm, polite, patient, and gentle teacher.

During class, when I made mistakes, he always corrected me calmly and peacefully, never embarrassing me. He gave me confidence and made me feel capable. I could feel his genuine desire for my success. Dharmesh is a fantastic teacher, and I would recommend him to everyone. Choose him, and you're guaranteed to pass the test!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Learning Experience with Dharmesh

I passed my driving test today thanks to Dharmesh. He is an excellent instructor, always patient, supportive, and incredibly knowledgeable. He’s also very reliable, and I had a fantastic experience learning with him.

100% recommended to anyone who’s starting lessons.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Passed first time with Sham Patwal!

Sham Patwal is an excellent and very experienced driving instructor. He’s patient and really great at explaining things clearly, especially tricky stuff like parallel parking and roundabouts, which helped me master them. He helped me fix every little mistake without ever making me feel silly and was always very supportive.He was always punctual, prepared, and made me feel comfortable from the very first lesson. I was really nervous to start driving, but he made it easy to relax and actually enjoy it. Thanks to his support, today I passed my driving test in Basildon on the first try. I’d highly recommend him to anyone learning to drive!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Steve was my sons instructor and was…

Steve was my sons instructor and was excellent. My son passed 1st time thanks to Steve. He was a great instructor and even though it took such a long time to get a test, Steve was patient and booked my son in once a month so as not to waste money

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Driving Lessons

Had a great experience having lessons with Sham Patwal. Passed my test in Basildon today. Sham was always patient and listened to what I wanted to work on. His methods were good and helped me on tricky parts such as roundabouts and parallel parking. Sham was always friendly and made me look forward to driving lessons. Overall, I would highly recommend Bennett’s and Sham.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

I just passed my driving test

I just passed my driving test. Had Tony as a instructor, and he helped me a lot to improve every minors. He elaborate every methods with references and this is the way I improved myself. I definitely refer my friends and relatives to him.

Thanks Tony and Bennett driving school.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT waste your time and money

Do NOT waste your time and money. Booked and paid for an intensive driving course which has been anything but. Unreliable instructors who cancel at short notice, cut lessons short and do not stick with agreed plan. Still awaiting hours over 4 months later for a course which should have lasted a week! Shocking and no response from management when you complain. Have reported to DVSA. Please do NOT waste your money. Look elsewhere. They didn’t even deserve one star!

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT recommend.

Aberdeen, September 30 is when I booked 10 lessons (£390).
Unfortunately, the instructor claimed not to receive my messages in order to book lessons, cancelled one and didn’t show up for another scheduled lesson, with no communication. I let the driving school know that he didn't show up or communicated with me and asked for a different instructor.

I was told that the manager will contact me.
I have not been contacted by the manager ever even though I tried calling asking for them 4 times.

I did get another driving instructor but I'm still chasing a refund of the 8 hours remaining as the instructor is still trying to give me back the wrong amount/ignoring me. This is very stressful and unprofessional.

I wanted to have 5 lessons 2 hours each before October 20 and it's now November 2 and I have only had 3. 2 lessons were with the new driving instructor which I'm very thankful about.

I would advise others to be mindful before choosing this driving school and confirm they are paying through school when paying upfront. My driving instructor didn't make it clear that I was directly paying him and not the driving school.

Update on 9 November: The first instructor is still contacting me for the refund I had requested via my bank WAY prior to him actually refunding me (after various attempts of claiming it back and days waiting). He's accusing me of trying to steal his money lol. Obviously this situation is not ideal and I for sure won't be choosing or recommending this school to anyone. Way too complicated for something that should just be a straightforward service.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Passed first time!…

I want to say thank you to Steve Trimnell.

My daughter passed first with him.

He was so patient, understanding and empathetic with her.

Thank you so much Steve

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Passed with Dave Watson from Coventry

David Watson in Coventry taught me for just over a year, and I passed after the second attempt. I was a complete newcomer to driving, made mistakes on the way, and he taught me well, and was patient and understanding. He has a great car to learn in too! Thanks Dave!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Had Steve Trimnell as my driving…

Had Steve Trimnell as my driving instructor, who was recommended to me by a neighbour, he’s very experienced and great at explaining things clearly. He offered motorway and night/dark lessons for better practice which some instructors don’t provide. He can be firm sometimes when mistakes happen but he is also very understanding and supportive. His pricing is very reasonable and lesson times were flexible. Steve was easy to contact which made scheduling and fitting in lessons to my timetable a lot easier.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Total waste of money in London area

I have been learning with Red over the year with 30 lessons, I thought I would try Bennett as they seem cheaper. Although out of a 2 hour lesson I only drove 40 mins with the instructor giving a lecture about the theory test for the rest of the time, which I have already passed. I would give a negative score if it was possible but a total waste of time any money was my experience in London. I would have paid for a video if I wanted a lecture, its far cheaper. Red driving school seems to have better instructors in London area.

September 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look