Bennison Brown Mortgages Reviews 

112
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company and consistently express a strong willingness to recommend their expert services. Consumers frequently praise the dedicated staff for their exceptional helpfulness, high level of professionalism, and genuine care shown throughout the entire mortgage journey. People note that advisors always provide clear advice and consistent updates, successfully keeping the property purchasing journey completely stress-free, simple, and smooth. Clients deeply appreciate the prompt communication, remarkable flexibility, and invaluable expert guidance when navigating complex financial steps and acquiring their homes. Reviewers emphasize that no task feels too difficult for the team, leading to efficient and satisfying outcomes every single time.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional and professional support from... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, expertise, and dedication... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting a smooth, stress-free experience... See more

User experience

Reviewers highlight positive aspects of user experience, describing the mortgage journey as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew and his team have been excellent throughout the process of buying our first home and we could not recommend Bennison Brown more. We will definitely be using them for any future house purchases... See more

Rated 5 out of 5 stars

I can’t recommend Benison Brown enough! Throughout my house purchase journey, their incredible support made all the difference. Special thanks to Michael, Bobbie, and the entire team for their highest... See more

Rated 5 out of 5 stars

We have recently used Tom Dykes at Bennison Brown to remortgage and I could not recommend him more highly. The service we received from the initial phone call to completion has been excellent. Profess... See more

Rated 5 out of 5 stars

I don’t normally leave reviews, but when someone has done an exceptionally good job I think it’s worth recognising and Bennison Brown (and especially Alex) always go above and beyond for me. I have... See more


Company details

  1. Money & Insurance

Information provided by various external sources

We are a top London mortgage broker. Our mortgage advisers are dedicated to providing the best possible service while finding the best mortgage deals for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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4.8

All reviews

(112)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Porting mortgage

Chris Billingham helped us with our fixed rate mortgage in 2020, and most recently he helped us port this. He is a pleasure to speak to and super responsive. We look forward to working with him in 2025 for our remortgage.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

I owe a huge amount of thanks to Bennison Brown, with particular thanks to Keith and his team. Without them I wouldn’t be sat in my first home writing this review! It was good fortune that I came across BB whilst listening to a podcast and where it was explained that they can assist in mortgages for medical professionals, where complex work patterns and rotations usually make mortgage applications difficult if not impossible. I had resigned myself to another year of waiting to buy a home, having been knocked back by other brokers and lenders who refused to apply some common sense to my work schedules. Keith understood the nuances of working as a Doctor and the complex NHS pay systems and provided advice and expertise through what has been a turbulent time for any house purchase, let alone with my background. He was successful in getting me a mortgage offer in a timely fashion (beating the subsequent rate rises) and Clare supported the process from there. This all came with a very reasonable fee structure. I would have no hesitations in using them again, and have recommended them to both family and friends, especially those in similar occupational and financial situations.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Five reasons why you should use Bennison Brown Mortgages

I purchased a property as a buy-to-let property and used Bennison Brown Mortgages as my mortgage advisor and Michael Bennison was assigned as my mortgage advisor. I have listed five reasons why you should use Bennison Brown when purchasing a property.

1) I have been working with Bennison Brown Mortgages since 2018 and they have proven to be reputable and trustworthy in handling my mortgage applications.

2) Michael is always responsive to my emails and phone calls and he is always available to listen to my concerns.

3) Act professionally when dealing with estate agents and solicitor inquiries to ensure that my mortgage application is processed smoothly.

4) Michael would make sure that I get the best mortgage deal according to my requirements

5) I have been disappointed with estate agents, but Michael went above and beyond with his advice helping me with estate agents questions

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Bennison Brown is amazing

Bennison Brown is amazing ! As a first time buyer who had absolutely no clue about mortgages to getting my keys next week, I could not be happier with the service that was provided. From finding you the best deals to sorting out your protection they have you covered on it all start to finish. My advisor was Kieth and he was brilliant, very personable, understanding of all my questions and quick responses so I wasn’t ever left in the dark. Working alongside him was Susan and Claire who were both just as fabulous. Milan the protection advisor was great aswell even when I was chopping and changing my requests constantly … so I definitely kept him on his toes but he was very supportive throughout. To sum up absolutely fabulous and would highly recommend to anyone if you want a quick and seamless journey to getting your mortgage !

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from the whole team

Excellent service from the whole team, got me a good mortage at a competitive rate and were on the ball with the whole process. Chased solicitors and estate agents where needed and kept me updated on the whole process. Would highly recommend.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Bennison Brown were outstanding from…

Bennison Brown were outstanding from start to finish. Super helpful, explained everything very well and replied very quickly to all my queries. Many thanks to Keith and Rebecca for smooth and transparent mortgage application process. Will definitely use their service in future.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Bennison Brown enough!!!

We eventually completed our first house purchase a few months ago (eek) and throughout what has ended up being quite a stressful process (how naive we were when it seemed to start off so well!), Bennison Brown have been a constant support throughout meaning everything they've been involved with, we've not been stressed about. Looking back, contacting Bennison Brown was the best decision we made in this whole process! From our initial contact with Daniel to get our first appointment booked, the lovely ladies (who's names I didn't catch!) who call the day before appointments just to check the date/ time is still ok and in one case let us know someone was off so we weren't waiting around, Bobbie - who has ensured our case has kept ticking along the entire time, Chris - our advisor - who it feels has gone above and beyond to get things done quickly, look for options/ solutions that will suit our situation, and basically held our hand through the great unknown of mortgages (!), Milan and Grace who've been fighting our corner from an insurance perspective, and just everyone we've had the pleasure to speak to at Bennison Brown - we can't thank them enough. Can't think of anything remotely negative to say! We've already recommended BB to a friend who was terrified at the thought of starting the buying process, and will be recommending (from the rooftops) to anyone else we know who takes the plunge! Thanks again guys.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great advice and service!

Professional and friendly service. Chris (Mortgage adviser) and Bobbie (Case manger) were very prompt in communcation and provided excellent services. Definitely recommend BB.

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

We have used BB for our mortage twice

We have used BB for our mortage twice. Each time they have bene brilliant, transparant and Susan in particular has put our minds at ease. I don't know why people would try and find a mortgage on their own if I'm honest!

Thank you

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - couldn't ask for more from a mortgage broker. I worked with Milan who was extremely helpful, responsive and made the process as smooth as he could. All other staff I came into contact with were again very helpful, pleasant and friendly. Highly recommend and will definitely use again.

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommended. Managed to find the best mortgage for us, which was sorted quickly and efficiently with no problems. Emails and phone calls were always answered promptly too. Thank you for all your help!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Re-mortgage

Second time using Bennison Brown - excellent service and experience all round. Will have no hesitation in using again in the future. First class

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and candid

Most helpful, friendly and candid of all the mortgage brokers I approached for quotes for my first mortgage; held my hand through the process and answered the most ignorant questions without even a sigh of disdain. Thank you to Susan Jarrett and Thomas Lombardo.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

The staff at Bennison Brown are absolutely fantastic. The service they provide is equally as outstanding. We have used BBM a number of times and will always return for any future financial needs. They are professional, approachable, and go over and above to provide clear and achievable options for finance. The process is made simple, very simple with constant communication and updates as needed. The team are always quick to respond and have made a naturally anxiety provoking experience much more enjoyable. We have recommended BBM to everyone we know! They truly are the best brokers by far with quality and professionalism at the forefront. Mr and Mrs Lovett

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

I have used Bennison Brown Mortgages…

I have used Bennison Brown Mortgages several times, great and professional service! Excellent communication throughout the whole process. Relevant advice, I could pick up the phone and speak to Michael whenever I had a question. Great value for money, range of services offered allowing to establish / review investment strategy. Highly recommended! Thank you Bennison Brown

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, super fast response time and personable managing director. I would definitely use Bennison Brown Mortgages again as the team went above and beyond to support my husband and I through the house buying and now remortgaging process.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer with the best mortgage advisor

We had a fantastic experience in 2018 and back to Bennison Brown for our new mortgage again. Michael (Mortgage advisor) has done a such a brilliant job, we are again so happy as last time. No hassle and problems, everything went well.

All responses are super quick and easy to approach when you need.

I am highly recommend Bennison Brown and will use their service again in future.

May 6, 2021
Unprompted review

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