Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... See more
Company replied
4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... See more
Company replied
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... See more
Company replied
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... See more
Company replied
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... See more
Company replied
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4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, United Kingdom
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great service from staff in Aberdeen.
Very helpful and gave us information to make the best purchase.
delivery worked well and we were happy with all aspects of the service.
Excellent, Daisy was helpful pleasant to talk to, and very patient. Excellent service.
Good experience all representatives were polite and helpful only reason I didn’t give 5 stars is I asked about recycling my old mattress and was told this is not a service they offered only to find once I received my invoice and other services offered that you did in-fact offer this service not a disaster but disappointing as I’ve now got arrange this service
Pleasant store assistant, asked if we needed help, answered what we needed to know. We wanted to browse and try out the mattress without feeling silly so she left us to do that.
Gave us time to decide which one we liked.
Informed us of delivery date, the time that we could try out the item at home and return it.
Pleasant chat with nice manners.
Job done. Happy customers. 😊
Everything was perfect. Quality of bed mattress and sales person.
We were unsure of what would suit us in a mattress best, once we'd been on the sleep pro bed, we understood our needs much better, also thanks to Daniel and his knowledge, this helped us immensely.
A helpful and friendly assistant made our visit very enjoyable
Just had Emma (Manager) sort us out with a new Seally Mattress...
A really nice accommodating, informative
& professional young lady that treated us with dignity & respect in relation to a different branded mattress that we had some issues with after only 15 months & subsequently being returned due to a fault.
Fantastic experience & thank you again Emma... Keith & Kirsteen
The young lady that assisted us was pleasant, professional and knowledgeable about all the beds in the store. The whole experience was great.
Sales assistant very helpful, and knowledgeable. Julia was our assistant she was standing in at the shop.It’s not the first time we have bought a bed from you, we always have good service.
Amazing customer services. Every option has been explained to us to pick the right choice
Tara was extremely helpful and ultra knowledgeable
The staff at the Aberdeen store noticed us quickly and responded immediately to what we wanted. He was good enough to spot we were not interested in anything else, so quickly switched to booking us in and taking payment.
The delivery was efficient and the delivery crew was fast and courteous. Well done all round.
Amazing staff members walked & talked us through the diffrent beds and I found one perfect for my mum many thanks 😊
We had purchased bedroom furniture from Bensons in Paisley we needed an extra set of drawers unfortunately they had been discontinued. We called various stores on the chance they had a set on display for sale. On calling a few shops we called Kilmarnock where the Manager was so helpful and checked the stock on line for Scottish stores as he had none. We managed to source a set in Aberdeen. On calling the store the Manager Mark was so helpful and immediately called us back as he wanted to physically check he had a set and the condition, he kindly put them aside and we arranged delivery. The service, politeness and helpfulness from both Kilmarnock and Aberdeen Managers was excellent and we would definitely recommend Benson beds for their customer service and quality of products.
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