Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... See more
Company replied
4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... See more
Company replied
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... See more
Company replied
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... See more
Company replied
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... See more
Company replied
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4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, United Kingdom
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Delivery was five stars! Dean and Kwane were both brilliant. Georgina was very helpful too!
Horrendous staff attitude in the Aberdeen branch who told my girlfriend after enquiring if the online price was more competitive that "its people like you who put shops out of business" I then decided that I would go online to order a bed only to find that the 8 days delivery promised initially turned into 23 days
Good service.
Just would have been ideal if the bed we wanted had been in stock.
My husband and I wanted a new bed frame, headboard and mattress. The first store was Bensons in Union Square Aberdeen branch. Angus showed us the selection they offered, he was very friendly and allowed us to try out all the beds and gave us time to discuss while he helped other customers. We looked at other stores in Aberdeen but the staff were not as helpful as Angus from Bensons and they had great products and great prices in the sale. We bought a bed and are waiting for delivery.
Great helpful staff.good choice od beds and quality mattress.looking forward to by delivery in July.thank you.
Prompt helpful service. Helped us pick out the appropriate bed and gave good advice
Went into the showroom and the gentleman helped us look for a bed without been forceful.We said we would go for some lunch and come back and we did.
Attentive staff member, polite, very helpful, fully explained different bed and mattresses available
Staff were very friendly and also very helpful. They gave good advice but weren't pushy when it came to buying our mattress. They made sure we were definitely happy before we made our purchase. Nothing was a bother to this young helpful team. Would highly recommend them and we will be back in the future for sure. Also their prices are very acceptable and they have something for all budgets
Very helpful with no pressure to buy at that moment. Knew all about various beds and very friendly.
Good experience and quality was good present in showroom. Hope will receive the product as same and in mentioned time.
What a great service we had at Bensons from the assistant Daisy to spend time showing us all the options, explaining what the types of matress were and trying them out to ensure that they were getting the right bed that we we're looking for. Great help and support through the whole time 👍
Please don't use this place.
I ordered a new Bed and bedroom furniture in white, when it come the bedroom furniture was cream and bed was white.
They will do nothing about it and was told if I return them I will lose 20% on each item, I'm disgusted and now stuck with unmatched furniture after spending nearly £2000.00
Staff very courteous and helpful they also had a great deal of knowledge regarding products for sale.
We visited the Aberdeen store to look at king size mattresses to replace our existing one. Gary gave us excellent advice and was very knowledgeable on the available products. Received a 2 hour delivery slot, then a phone call 30 minutes before they arrived. Impressed with their efficiency and speed at taking the old mattress away and positioning our new one.
Our new I-gel mattress is very comfortable and we are delighted with it!
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