Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... See more
Company replied
Location
Switch location4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... See more
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Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... See more
Company replied
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... See more
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Company details
About Bensons For Beds - Aberdeen
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, United Kingdom
- 1224495862
4.7
Excellent
312 reviews
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Staff memeber very helpful and took her…
Staff memeber very helpful and took her time to answer questions very good knowledge
October 24, 2024
A fantastic experience from start to finish
A fantastic experience from start to finishing of the ordering process in the Aberdeen Union Square store. The team were helpful, informative, and very friendly making the experience much more immersive. Thank you to all involved and we look forward to receiving our new mattress.
September 28, 2024
Clear and efficient service
September 22, 2024
A good experience and professional…
A good experience and professional sales personnel
September 20, 2024
Daisy in the Aberdeen shop was great
Daisy in the Aberdeen shop was great. Very pleasant and cheerful to talk to. She handled my telephone order on a Sunday morning without any problems.
September 4, 2024
Shelley was very helpful
Shelley was very helpful, gave us lots of advice but didn't pressure us.
August 31, 2024
Very helpful and knowledgeable staff, would definitely recommend a visit.
Very helpful, knowledgeable staff. Very attentive, came to enquire how he could help within minutes entering the showroom.
August 24, 2024
Service was really good
Service was really good. Daisy was really knowledgeable and was able to answer alo questions that we had. Daisy also showed us different options within the store that would meet our needs.
August 17, 2024
Friendly Customer Service and Great beds and good prices
I thought the young American Man and local young Lady at the Aberdeen store in Union Square were very friendly and helpful. No pressure to buy and was in and out in no time. Unfortunately the bed i ordered was too big and had to cancel but when i mees one again i will come back. Very friendly through the whole refund process too.
August 11, 2024
Unprompted review
Very Helpful
I was only in the shop a few minutes and the assistant came over to me, she was very friendly and helpful
August 3, 2024
Hi Kingsbury Road retail park Birmingham
Hi, yes you were very helpful. The lady was really good to us both and we are glad that we visit the store and made a decision there and then we’re quite happy with all that and hopefully will be back again to visit. Thank you so much for all the help that they gave us.
July 31, 2024
Great product and delivered on time 👍👍
July 31, 2024
Giorgina I think her name was
Giorgina I think her name was, she was really helpful and gave good advise with a bed and pillows would definitely go to her again
August 1, 2024
Very helpful manager
Maz is a Very helpful manager! I have got the absolute beautiful bed with his help
July 25, 2024
The sales assistant was very Knowledgeable. …
The sales assistant was very knowledgeable and nothing was too much trouble.
July 9, 2024
The delivery guys were great and…
The delivery guys were great and assembled the bed very quickly.
One of the drawers was damaged but they noted it and a replacement was delivered the next day.
July 7, 2024
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