Bensons For Beds - Andover Reviews 

Good selection, friendly and knowledgeable staff and interesting electronic bed selector

I was dealt with in a very professional way. The assistant found what I was looking for.

Good value for money. Delivery on time.

Very friendly made it a good experience

Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.

Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.

Customer service was excellent

Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.

The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.

The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs

Very helpful sales person , left me to make my own decision

Very good service and very efficient and friendly service very clean

Alex was knowledgeable and helpful and we got a great bed at a good price

Gay in your Andover branch was very helpful and attentive.

Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.

Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.

I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂

What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁

Very helpful and friendly staff in store, willing to spend time explaining the various mattresses to us.

The staff in store were really helpful and patient with us. They talked us through possible options to suit us and how we sleep. Really great customer service from the Andover store.