Great knowledge of the products by Tara in Andover which made choosing a bed far easier than anticipated.
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Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... See more
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the addition... See more
The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... See more
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Company details
About Bensons For Beds - Andover
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom
- 1264335460
4.8
Excellent
183 reviews
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Staff were very helpful and pleasant…
Staff were very helpful and pleasant and happy to let you look at your leisure before either leaving or seeking advice. Any questions were answered and good advice given. After ordering, I left feeling confident of my choice.
October 25, 2024
Staff are extremely helpful and…
Staff are extremely helpful and pleasant. Store is well laid out and inviting.
October 28, 2024
Was very easier to get the mattress I…
Was very easier to get the mattress I wanted. Was able to try out all the mattresses and after I had made my choice it was very easy to arrange delivery.
October 22, 2024
Disliked being pushed to have the…
Disliked being pushed to have the additional insurance, I had to decline 3 times to the disapproval of the sales women.
October 23, 2024
Electronic bed selector
Good selection, friendly and knowledgeable staff and interesting electronic bed selector
October 10, 2024
Good service
I was dealt with in a very professional way. The assistant found what I was looking for.
August 15, 2024
OK experience all round
Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.
July 8, 2024
Mattress shopping. Once we had found the assistant
Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.
June 26, 2024
Made to feel like a valued customer
Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.
June 13, 2024
The young lady that helped us choose…
The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.
June 10, 2024
The lady was very helpful in choosing…
The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs
June 6, 2024
Alex was knowledgeable and helpful and…
Alex was knowledgeable and helpful and we got a great bed at a good price
May 21, 2024
Helpful & Informative Service
Gay in your Andover branch was very helpful and attentive.
April 8, 2024
Alex was extremely helpful and made the…
Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.
March 28, 2024
Exceptionally pleasant customer service…
Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.
March 18, 2024
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