The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... See more
Company replied
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The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... See more
Company replied
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... See more
Company replied
We are repeat customers due to the high level of customer care we have received in the past and this time was equally positive. Tara was really knowledgeable and took the time to go through all opt... See more
Company replied
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... See more
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Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom
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Great customer service by the team at Bensons Andover.
Good selection of mattresses to try before you buy with no pressure selling, just helpful advice.
The staff were very helpful and friendly, they went through everything with me and explained everything very clearly.
Would highly recommend, will definitely be going back again.
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not being able to offer the same deals available on line( free pillow offer on 2 x Kuban bedside cabinets). Having spent an hr in the store a couple of weeks ago. We wanted to place the order in branch but didn't as would not have received the free pillows. It seems a shame that you are disadvantaging your employees in this way.
Super sales from a Mr Alex Shaw very professional and knowledgeable,rang back when promised and made the sale very easy and stress free.
Very happy thank you
The shop assistant was fabulous, he listened to our needs of what we wanted in a bed, he was knowledgeable about different products, he took his time to ensure we were happy with our purchase.
Salesman Alex was extremely helpful and knowledgeable in helping us to decide what bed to purchase. Went out of his way to answer any concerns we had.
Went in with a specific budget to purchase a new bed spoke to female sales assistant asked for the deL available for a king-size bed with all the extras came in well below my budget very happy
A first class experience when it came to selecting a replacement mattress for our bed. Initially undecided which was the best option for our new mattress given the vast range available at Bensons for Beds we were assisted in making the right choice for us by the staff who took us through the benefits of each mattress is the various degrees of hardness. Having made our choice we were then offered the choice of delivery dates to suit our own timetable of other appointments. All through the staff could not have been more pleasant and attentive which made the who,e experience first class. Thank you.
Alex was really helpful. Knowledgeable & Considerate. I didn't feel underpressure to buy anything. 😀😃
From shop floor to delivery, the service was A1. Very professional, especially drivers Mick and Kelvin.
A wonderful salesman called Sam very knowledgable and helpful
We visited Bensons For Beds Andover store as we wanted to purchase a new bed. We were looked after by a lovely young man who had just recently started at the company. He took the time to explain all the different types of mattresses, bases and headboards. He listened to our requirements and helped us try different beds to find the one that was best for us. Very good service, lovely, helpful staff. We are very happy and we highly recommend this store.
Had very good service from Tara
Very helpful and knowledgeable on all aspects of the bed
First time of purchase here and excellent service provided.
A very helpful young lady dealt with our purchase
The shop assistant was very polite and friendly with a very good quality of service he was excellent 👌 thanks for your help
The member of staff was very helpful and patient with me. She was also very knowledgeable on all of the mattress’s I tried out.
Sarah, at the Andover centre was very informative giving us all the information we required to enable a decision on the day.
Sales assistant was very knowledgeable and helpful.
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