Great knowledge of the products by Tara in Andover which made choosing a bed far easier than anticipated.
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Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... See more
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the addition... See more
The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... See more
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Company details
About Bensons For Beds - Andover
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom
- 1264335460
4.8
Excellent
183 reviews
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Wonderful sales staff!
Wonderful sales staff. Tara in the Andover branch was friendly and very well-informed. Above all, she was not at all pushy, and left my wife and I alone to make a decision on what to buy.
The expected speed of delivery of a tailored product is also very impressive.
Great service.
May 28, 2023
Reply from Bensons For Beds - Andover
Hi Peter, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.
Team Bensons
Highly recommended
We dealt with Tara in the Andover store. She was not pushy at all, was happy & smiley and knew her stuff & answered all our questions, giving us different options etc which ended up in her getting a sale. We would highly recommend Tara at the Andover store.
May 27, 2023
Reply from Bensons For Beds - Andover
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.
Team Bensons
I knew what I wanted and Tara explained…
I knew what I wanted and Tara explained everything very clearly.
As I don’t like shopping the experience was painless,
May 24, 2023
Reply from Bensons For Beds - Andover
Thank you for taking the time to leave us a review. -Team Bensons
Very helful staff in the shop.
Very helful staff in the shop and the delivery was easy. The bed is super and was not difficult toput together.
April 14, 2023
Andover store extremely efficient
Just a simple call to Benson's and I was able to order the exact bed I wanted, and no hassle about taking my old mattress away. Excellent service !!!
April 26, 2023
Bensons For Beds Andover
Excellent and knowledgeable young lady who showed me around.and answered all my questions.
Delivery went smoothly on the day agreed.
April 25, 2023
Excellent customer service.
Plenty of beds to inspect and the sales lady, Tara, was very knowledgeable on all of them, she also helped us with good advice so we got exactly what we wanted. Excellent customer service!
April 24, 2023
Very helpful and professional
April 24, 2023
Friendly staff and great value for money
Popped in to our local store to mainly get a rough idea of what bed frame and mattress style was in our budget. After speaking with two very knowledgeable, but more importantly polite and friendly staff, we purchased exactly what we needed on the day. Delivery date is also much faster than other suppliers on the high steet.
April 22, 2023
Good all around service
April 11, 2023
It was a full service visit
It was a full service visit, no time limit to go through every detail as required, full mark to the staff member who served me.
April 15, 2023
The sales person was okay.
The sales person was okay.
I feel we were brought into the shop after watching the tv ad stating 50% off. When we got there, there were only 3 lower grade beds on offer.
The mattress we purchased had no offer at all not even 10%. I wouldn’t of purchased but my wife insisted. Disappointing!!!
April 13, 2023
Good selection
April 12, 2023
Online ordering experience was good
Online ordering experience was good. Well communicated throughout and lead times reasonable for the bed I ordered. Delivery went well.
In store experience in the Andover branch was slightly questionable. I wanted to view the bed in real life before committing to purchase but the model in store was very shabby. Dirty etc. Despite not putting me off ordering I think this could be improved. There was also quite a bit of pressure from the sales assistant to purchase in store as opposed to order online which I found off putting.
April 11, 2023
lovely Beds
The ladies were very helpful in the Andover store. The only problem encountered was the paying machine wouldn’t connect easily
April 3, 2023
Knowledgeable and efficient sales staff
March 28, 2023
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