Once we entered the showroom the greeting was friendly from the only member of staff as it was near the end of the day. We were given all the help needed once we told what we were after . The smile ne... See more
Location
Switch locationUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I never give reviews but have to say Jake at Bensons (Snipe Retail, AUL) was excellent. His knowledge of the products was outstanding and not only that he was very professional and friendly but not p... See more
Company replied
Very helpful in store advice. Progress of order was provided, enough for information to know it was progressing without being done too often. Delivery was to date and time they said and done very effi... See more
Company replied
The sailsman Farai at Ashton , put us at ease as soon as we walked in, he knows his product and soon we had picked out our new bed
Company details
About Bensons For Beds - Ashton Under Lyne
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, United Kingdom
4.8
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect all round
Once we entered the showroom the greeting was friendly from the only member of staff as it was near the end of the day. We were given all the help needed once we told what we were after . The smile never stopped all through our search. We arrived near the end of a half price sale. The delivery and removal went fast and flawless. I am soo happy with my experience.
July 28, 2026
Great experience from start to finish…
Great experience from start to finish from the sales worker in the shop to the availability of differnt products to the delivery workers
August 2, 2026
The sailsman Farai at Ashton
The sailsman Farai at Ashton , put us at ease as soon as we walked in, he knows his product and soon we had picked out our new bed
July 29, 2026
First class service
All staff involved from choosing the bed to delivery were friendly, helpful & professional. Communication was excellent before & during delivery. Would highly recommend
July 29, 2026
Unprompted review
Helpful sales assistant
Helpful sales assistant, beds easy to assemble. Delivery team fantastic and kept us informed.
July 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had the product i wanted without any…
Had the product i wanted without any hard sell so all perfect and helpful.
July 24, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for your great review! We're delighted to hear that you found exactly the product you wanted and enjoyed a relaxed, no-pressure shopping experience. We really appreciate your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your new purchase! 😊
Bensons for a Sealy mattress
Very helpful in store advice. Progress of order was provided, enough for information to know it was progressing without being done too often. Delivery was to date and time they said and done very efficiently
June 30, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased to hear you received very helpful in-store advice. It's wonderful that you were kept informed about your order's progress and that the delivery was on time and very efficient!
Team Bensons
Prompt and timely delivery
Prompt and timely delivery, high display of expactice by the assembly team. excellent and beautiful finish.
July 18, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased to hear about your prompt and timely delivery, and the high display of expertise from our assembly team. It's wonderful that you are happy with the excellent and beautiful finish.
Thank you for your positive review - Lauryn at Customer Care
A good experience
Jake was very friendly & informative but not pushy. He gave us lots of options at different prices & then let us choose. He couldn’t have been more helpful
July 17, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased our team member was friendly and informative, offering you a variety of options without any pressure. It's wonderful to hear they were so helpful.
Team Bensons
Reply from Bensons For Beds - Ashton Under Lyne
We are so pleased to hear you had such a positive experience with our customer service and delivery. Thank you for your wonderful feedback!
Team Bensons
I never give reviews but have to say…
I never give reviews but have to say Jake at Bensons (Snipe Retail, AUL) was excellent. His knowledge of the products was outstanding and not only that he was very professional and friendly but not pushy with the sale. We went in for a mattress and came out with a headboard as well. We always shop at Bensons and would highly recommend this particular branch to all our friends, based on our recent experience.
July 17, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided outstanding product knowledge and was professional, friendly, and not pushy. We're delighted you found the perfect items and appreciate your high recommendation!
Team Bensons
Everything from the purchase of our bed…
Everything from the purchase of our bed to the installation was perfect, we were constantly kept updated on our order, full marks to all
July 13, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased to hear that everything from your bed's purchase to its installation was perfect. It's wonderful that you were constantly kept updated on your order. Thank you for your full marks!
Good customer service,very…
Good customer service,very welcoming.They were communicating trough out the whole process.delivery was on time .I can’t complain everything was good.Can recommend to anyone.Thank you very much fior your service.
July 11, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so happy to hear you had such a positive experience with our customer service and timely delivery! We truly appreciate your kind words and recommendation. Thank you for your wonderful feedback.
Fantastic showroom team
Phil particularly but also the other staff in the showroom were friendly, knowledgeable and extremely helpful.
July 5, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased to hear our showroom team was friendly, knowledgeable, and extremely helpful. Thank you for your kind feedback!
Team Bensons
Good quality product
Good quality product. Good value Excellent customer service from store to delivery. Great communication.
July 5, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased you found our product to be of good quality and value, and that you experienced excellent customer service from our team, from the store to delivery. Thank you for your wonderful feedback!
Reply from Bensons For Beds - Ashton Under Lyne
We are so pleased you found our service great and our team knowledgeable. We truly appreciate your kind words!
Team Bensons
The staff was lovely
The staff was lovely, very.polite job done straight away rang me before arriving on time too very pleased with the service thankyou!
June 26, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased our team was polite and efficient. Thank you for your kind feedback; we appreciate it!
Team Bensons
Benson for beds
Salesman was helpful but not pushy.
Delivery was quick.
Good choice of beds and reasonable prices
June 25, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased our team was helpful and not pushy, and that you found our delivery quick.
Team Bensons
Poor delivery and customer service
Staff in shop great, when delivery finally arrived this was fine. However delivery was 2 weeks late, customer services and transport made promises they didn’t keep. I have written 3 emails over the last 3 weeks to Bensons explaining the situation in detail, as yet no response. I did manage to get my delivery refunded, however this was offered after 1 day late, and I think some other gesture would have been nice as I was waiting 2 weeks. I will not be using again.
May 27, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. While we’re pleased that the in‑store team and delivery itself met your expectations, we sincerely apologise for the delay to your order and the lack of response to your emails. We will feed this back internally for improvements.
Thank you again for bringing this to our attention.
Monique was extremely friendly and…
Monique was extremely friendly and helpful
May 30, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're so pleased our team member was friendly and helpful. We appreciate your kind feedback!
Team Bensons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.