I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... See more
Company replied
Location
Switch locationUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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When we arrived at Bensons for beds, we were greeted by the very friendly & helpful Farai. He gave us a pillow each and encouraged us to try all the beds we wanted to, he made sure he was always ne... See more
Company replied
1. salespeople have good attitude, helpful 2. timely delivery and installation, smooth process 3. It would be much better if mattress could be delivered on the same date instead of make-to-order
Company replied
We went to the store in Ashton-under-Lyne and were assisted by Jake who was absolutely amazing. Super helpful, answered all of our questions and helped us find the mattress and bed frame that suited o... See more
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Company details
About Bensons For Beds - Ashton Under Lyne
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, United Kingdom
4.7
Excellent
146 reviews
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Great customer service
Great customer service, very helpful in our process of choosing and deciding on a bed. Andrej, thank you so much, you are a star !!
May 4, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're so happy to hear about the great customer service you received while choosing your bed! We appreciate your kind words and are glad we could help.
Team Bensons
Reply from Bensons For Beds - Ashton Under Lyne
We're glad our service was helpful to you! Thanks for your kind feedback; we appreciate you taking the time to share it.
Team Bensons
Reply from Bensons For Beds - Ashton Under Lyne
Thank you! 😊 We’re glad our sales person was helpful and informative—making the choice that bit easier. Enjoy your new bed! 🛏️✨
Let us look round in the store without…
Let us look round in the store without pressure selling. Delivery process went smoothly with very good communication throughout.
April 26, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We appreciate your feedback and are so glad you felt comfortable browsing in our store. It's great to hear our delivery communication was helpful and smooth!
Team Bensons
All round, a very good service
Easy to order, kept me up to date on the progress of my order and kept me well informed when the delivery team would be with me. All round, a very good service.
April 26, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you! 😊 We’re glad ordering was easy, communication was clear, and delivery updates kept you well informed. All‑round great service is exactly what we aim for—enjoy,
Megan | Customer Care Specialist✨
Phil was very knowledgeable and…
Phil was very knowledgeable and helpful.He paid great attention to detail, was pleasant throughout and not pushy.
April 21, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're happy to hear that you found our team member knowledgeable and helpful! It's great to know they were attentive, pleasant, and not pushy. Thank you for your positive review – Lauryn at Customer Care 💜
Great in store and delivery was perfect
April 21, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Lovely feedback — great service in store and a perfect delivery is exactly what we aim for ⭐
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
All aspects of Bensons excellent Excellent service,Sales person…
Excellent service,Sales person ,Phil,went to no end of trouble to ensure we had a mattress that suited our needs.Delivery was again excellent being both quick and efficient
April 20, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for the excellent feedback! Phil will be delighted to hear your kind words—ensuring the right mattress for your needs is so important to us. We’re also pleased delivery was quick and efficient,
Megan | Customer Care Specialist😊
Great service Tony was fantastic and…
Great service Tony was fantastic and very helpful in choosing a mattress would recommend
April 19, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thanks so much! Enjoy your new mattress and thanks for recommending us,
Megan | Customer Care Specialist🙌
From entering the store everything went…
From entering the store everything went well, no rush or pushy salespeople. Help when needed and suggestions.
I do think charging for delivery is wrong though, its not as if you can have the take away option.
I'm just hoping the delivery etc goes to plan now.
April 10, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for your feedback! 😊 We’re pleased to hear your in‑store experience was relaxed, helpful, and pressure‑free. We appreciate your comments about delivery charges and hope everything goes smoothly with your upcoming delivery,
Megan | Customer Care Specialist
Great experience - brilliant customer service.
Phil at the Ashton-Under-Lyne Branch was fantastic from start to finish. We originally visited a few different bed shops in October. We decided to go back Bensons because of meeting Phil the first time. He was a helpful, patient and took the time to actually listen to what we wanted. His knowledge and customer service skills are brilliant, he’s a real gem and we are we’re so glad he was there when we returned! Thank you so much for your wonderful service.
April 2, 2026
Reply from Bensons For Beds - Ashton Under Lyne
We're happy to hear about the fantastic service you received at our Ashton-Under-Lyne branch! It's great to know that the team member was so helpful and patient, and that their expertise made such a difference in your decision. We appreciate your kind words and thank you for your wonderful feedback.
Team Bensons
Helpful and knowledgeable staff.
Very helpful and knowledgeable assistant who advised us on the type of bed and mattress we were looking for. Would recommend Bensons if you're looking for a new bed or mattress.
March 30, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Lovely feedback! Helpful advice and happy customers are what we’re all about 🙌
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for the feedback! We’re so glad our team gave you the time you needed and helped you choose with confidence.
We’re so glad you had a great experience,
Megan | Customer Care Specialist✨
Bensons belting bed service
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase into the bedroom where we needed it. Both of them were polite, friendly and had a good sense of humour as I was panicking about transporting everything upstairs without damaging the decor. Great job 👌
March 29, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for the lovely feedback! Inigo and Howard will be thrilled to hear this — stairs, heavy lifting, and décor all handled like pros😄 We’ll be sure to pass on your kind words. Enjoy your new bed!,
Megan | Customer Care Specialist💜
The staff Howard and Inigo were really professional well mannered did the bed assembly in good time no bother tidied up with no packaging left.
The staff Howard and Inigo
March 26, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for your feedback! 😊 We’re really pleased to hear Howard and Inigo provided such great service — we’ll be sure to pass on your kind words. Enjoy your new bed,
Megan | Customer Care Specialist ✨
What a store
Bought a mattress had the old one taken away , was very pleased from start to Finnish ,the delivery was on time and they were very courteous and respected our home .would definitely recommend this company well done Bensons for beds .
March 10, 2026
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for the lovely review! We’re so pleased you’re happy with your new mattress and the whole experience from start to finish. It’s great to hear the delivery was on time and that the team were courteous and respectful of your home. We really appreciate your recommendation,
Megan | Customer Care Specialist 😊
Excellent from start to finish
March 27, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you! 😊 We’re thrilled everything was excellent from start to finish — that’s exactly the experience we aim for,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Ashton Under Lyne
Love to hear it Steve! We really appreciate you choosing us
Take care,
Megan at Customer Care💜
From purchasing my mattress to its…
From purchasing my mattress to its delivery was perfect. Helpful, friendly, knowledgeable and professional staff in the showroom at Ashton u lyne . I could track my delivery which was on time. The delivery men were polite and called to let me know that they’d be arriving within 30 mins.
Thank you Bensons 👍😀
March 23, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for sharing your experience with us Jackie! 😊
From purchase to delivery, it’s wonderful to hear everything was spot on. The team in the Ashton‑under‑Lyne showroom clearly made a great impression — helpful, friendly, knowledgeable, and totally professional. Exactly what we love to hear!
That’s the kind of service that makes everything feel effortless.
Thank you for choosing us— we’re delighted you had a perfect experience,
Megan at Customer Care
Amazing in store service
Amazing in store service, regular updates and communication after this, prompt and friendly delivery! Very happy customer
March 21, 2026
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much Mr Fenton! We’re delighted to hear you had amazing in‑store service, received regular updates, and enjoyed a prompt and friendly delivery. We’re so happy to have you as a very happy customer,
Megan at Customer Care! 🚚✨
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