We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... See more
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Helpful sales process followed by a straight forward purchase and delivery of an excellent product all as promised and at times agreed.
We got helpful, knowledgeable but not overbearing attention in store. On purchase we immediately received our delivery date. Within days we got a 2 hour delivery slot, which remained the same and did... See more
Company replied
Overall a really great experience from bensons for beds. The bed and mattress we chose is fantastic quality and very comfortable. In store I was very surprised at the £69 delivery charge after we had... See more
Company replied
Company details
About Bensons For Beds - Aylesbury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, United Kingdom
- 1296336103
4.7
Excellent
221 reviews
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We are happy with our purchase
We are happy with our purchase, Thanks Ashley for assisting us, we had a stress free and smooth transaction! Very Knowledgeable!
June 29, 2025
Unprompted review
Reply from Bensons For Beds - Aylesbury
Thank you for choosing us and leaving this positive review! Our team is dedicated to providing excellent service and we are thrilled to have made your transaction stress-free. We appreciate your support and look forward to seeing you again in the future,
Megan at Customer Care
Excellent service
Sales person was very attentive, helpful and knowledgeable. Delivery on 24th June was again excellent - knew what time the guys were coming and arrived as planned.
Overall excellent service and a great bed! Thank you.
June 9, 2025
Reply from Bensons For Beds - Aylesbury
We appreciate you taking the time to share your wonderful experience with us Mrs Canning- Thank you! We're happy to hear that our sales team was so attentive and knowledgeable, and that your delivery was prompt and efficient. We are glad you love your new bed! Sleep well, Megan at Customer Care.
Friendly and knowledgeable assistant
Friendly and knowledgeable assistant, Ashley.
Listened to my requirements and offered me various suitable choices. Was very happy with the service received and would definitely recommend.
June 22, 2025
Unprompted review
Reply from Bensons For Beds - Aylesbury
We appreciate your kind words! It's great to hear that you were happy with the service and the assistance you received in finding suitable choices. We value your recommendation, Megan at Customer Care.
Faz gave us plenty of time and space to…
Faz gave us plenty of time and space to look around. We didn't feel we were rushed into our purchase. She also had really detailed information and very easy to talk to.
June 11, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you felt comfortable during your visit. It's great to know the information provided was helpful and that you had a positive experience. Thanks for your feedback, Megan at Customer Care
Easy experience from start to finish
Easy experience from start to finish. Salesman couldn't have been more helpful
June 10, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that your experience was easy and helpful from beginning to end. We appreciate you taking the time to leave us this great feedback, Megan at Customer Care
Luke was excellent
Luke was excellent.
Friendly, very knowledgeable, offered me different options and really paid attention to my requirements and budget.
June 5, 2025
Unprompted review
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you had such a positive experience! It's great to know that our team member met your needs so effectively. Thank you for your feedback, Megan at Customer Care
Great experience at the Aylesbury branch
Great experience. Friendly and helpful customer service! Very excited to be receiving our new bed very soon!
June 6, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you found our team helpful and friendly! We appreciate your positive feedback and are excited for you to receive your new bed soon.
Take care, Megan at Customer Care
Went to Bensons for beds in Aylesbury…
Went to Bensons for beds in Aylesbury with my elderly mother as she needed a new bed.
We were served by Luke who was great, he took time to understand what she was after and gave us plenty of time to consider a purchase. He gave us a great deal as well. We left very happy with the whole experience and Mum is looking forward to delivery of her new bed.
May 29, 2025
Reply from Bensons For Beds - Aylesbury
We're so pleased to hear about your positive experience at our Aylesbury store! It's great that our team member took the time to understand your mother's needs and provide a great deal. We appreciate your feedback and hope your mum enjoys her new bed. Take care, Megan at Customer Care
Great price speedy delivery
The quality was alright, they done a speedy delivery. Happy with overall
November 14, 2024
Reply from Bensons For Beds - Aylesbury
We appreciate your feedback and are happy you're satisfied with the speedy delivery and overall experience. We value your comments on the quality.
Take care,
Megan at Customer Care
We needed a new mattress
We needed a new mattress. Ashley at the Aylesbury showroom was very helpful indeed in helping us choose the right firmness and comfort.
May 29, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that our showroom associate was very helpful in assisting you with your mattress selection. We appreciate you taking the time to share your positive experience. Thank you, Megan at Customer care
Ashley was very helpful wing us the…
Ashley was very helpful showing us the difference on the beds, why did we choose Benson because we have had good customer service with the previous bed.
May 7, 2025
Reply from Bensons For Beds - Aylesbury
Thank you for taking the time to leave us a review! We're thrilled to hear that Ashley was able to assist you in finding the perfect bed. We're proud to provide top-notch customer service and we're glad that you've experienced that with your previous bed. We appreciate your loyalty and hope you enjoy your new bed. Sleep well,
Team Bensons💜
Good choice adn great customer service
Was recommended to visit by my parents, who had a positive experience in Welling Garden City. The showroom was well maintained, well laid out and the staff allowed us to look around before approaching, letting us know they could help if we needed it and then going back to other tasks so they were not hovering around as we continued to test the beds and mattresses.
When we had questions Bryan was extremely helpful and informative, providing additional information quickly from either own knowledge or looking up from records as required and providing a quote we could take away to consider, with all the details we needed included and the discounts clearly shown.
Ashley, on our return 2 days later, was just as helpful, was able to quickly answer some queries we had and then proceeded to enable the sale quickly and easily.
Really impressed with both the store and the staff and based on my experience, would recommend visiting if you are in need of a new bed or mattress. If the delivery side is as efficient and effective as the store, it should ba a completely smooth process from start to finish.
May 5, 2025
Unprompted review
Reply from Bensons For Beds - Aylesbury
Thank you for the positive review! We're so glad we could provide you with a great shopping experience, from our well-maintained showroom to our knowledgeable and helpful staff. We appreciate your recommendation. Sleep well,
Team Bensons💜
excellent service
excellent service , no pressure and explained everything. Thanks go to Brian in the Aylesbury Store
March 5, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you had such a positive experience in our Aylesbury store. It's great to know that you received excellent service and clear explanations. Thank you for your feedback, Megan at Customer Care
Ashley was superb
Ashley was superb, remembered us from the previous day and very helpful.
March 2, 2025
Unprompted review
Reply from Bensons For Beds - Aylesbury
We're glad you enjoyed your experience and that our team member was so helpful and remembered you. Thank you for your positive feedback, Megan at Customer Care
Bryan was really helpful
Bryan was really helpful, but not pushy
He gave us really good advice and is excellent at his job.
February 26, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you found our advice helpful and appreciated the service you received. We appreciate you taking the time to share your positive experience, Megan at Customer Care
Great service
Ashley at the Aylesbury branch was really helpful as there are so many options. He had so much knowledge about bed frames and mattress and was able to do a very ghostly deal for us.
February 23, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you found our Aylesbury branch helpful! It's great to know that our team member's knowledge and assistance resulted in a positive experience for you. Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Aylesbury
We appreciate you sharing your positive experience with us, and we are so glad to hear that you found our team member helpful and patient. Thank you, Megan at Customer Care
Reply from Bensons For Beds - Aylesbury
We appreciate you pointing out our helpful and friendly staff! We are so glad you had a positive experience with our team. Take care, Megan at Customer Care
Nice experience
Called in twice and spoke with two different salesmen.
Both were equally knowledgeable and helpful without making us feel under pressure to place an order.
February 10, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that our team members were helpful and knowledgeable during your calls. We appreciate you taking the time to share your feedback, Megan at Customer Care
I first contacted the Aylesbury store…
I first contacted the Aylesbury store and spoke to Luke and then purchased the Hip Hop bed that we had talked about.
Luke was very friendly and understood my requirements.
January 28, 2025
Reply from Bensons For Beds - Aylesbury
We're happy to hear that you had a positive experience at our Aylesbury store. It's great to know that our team member was helpful and met your needs. Thank you for your feedback, Megan at Customer Care
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