The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... See more
Location
Switch location(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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See what reviewers are saying
It was a pleasure dealing with Bensons for Beds from the start in the showroom being helped by the assistant, to being kept up to speed re my order to delivery. I was called when the delivery was 30 m... See more
Company replied
Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... See more
Company replied
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... See more
Company replied
Company details
About Bensons For Beds - Aylesford
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, United Kingdom
- 1622478986
4.7
Excellent
323 reviews
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Reply from Bensons For Beds - Aylesford
Fantastic review Stewart! We’re so glad you had a great in-store experience—thanks for sharing!
Megan at Customer Care
Reply from Bensons For Beds - Aylesford
Thank you- This review made our day! We’re delighted you found our team knowledgeable and the service excellent.
We're always here if you need anything further, Megan at Customer Care
From the sales assistant,delivery and…
From the sales assistant,delivery and fixing of the bed was excellent.
November 16, 2025
Reply from Bensons For Beds - Aylesford
We're so happy the sales assistant, delivery, and bed installation were excellent! Thank you for your positive feedback,
Megan at Customer Care
Very helpful store assustant
November 14, 2025
Reply from Bensons For Beds - Aylesford
We appreciate you noting the helpful assistance you received in our store Stephen.
We’re here whenever you need us — thanks for being a valued customer,
Megan at Customer Care
Vicki is extremely customer centric and…
Vicki is extremely customer centric and took the time to explain the different mattresses in detail, leaving me feeling comfortable with the choices and decision making.
It was due to her service levels and competitive price offers that I purchased 4 mattresses in the space of 1 week from Bensons. Still very happy with my purchases after 4 months, including being able to have a great night's rest on any of the beds.
November 12, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We're happy to hear that you found the explanations helpful and that your needs were well taken care of. We appreciate your positive feedback,
Megan at Customer Care!
They were exexcellent service
They were excellent from start to delivery
October 30, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We are so happy to hear that you had an excellent experience from the beginning to the delivery! We appreciate your positive feedback,
Megan at Customer Care!
Reply from Bensons For Beds - Aylesford
Thank you so much for your kind words! We're thrilled to hear you had a brilliant experience and that our service exceeded expectations — 110% is high praise, and it means the world to us.
If there's anything else we can help with, we're always here for you,
Megan at Customer Care
Very good delivery
Very good delivery, on time, and great to get the phone call with half an hrs notice of delivery, so you dont have to wait in all day..
October 24, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We're happy to hear that you had a good delivery experience and that you were informed of the delivery time. We appreciate you taking the time to leave us feedback,
Megan at Customer Care
Reply from Bensons For Beds - Aylesford
We appreciate you taking the time to leave us feedback! We are so glad to hear that you found our customer service great and our staff friendly.
We're always here if you need anything else,
Megan at Customer Care
Excellent range of products on display
Excellent range of products on display. Friendly, knowledgeable and friendly staff on hand to advise and assist.
October 21, 2025
Reply from Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience. We're so glad to hear that you found our team friendly, knowledgeable, and helpful, and enjoyed our products.
Thank you for your review – Lauryn at Customer Care 💜
Great service
Clive was very helpful and knowledgeable, made choosing the right mattress for me simple. Different options for the base and headboard, great customer service, plenty of choice and affordable
October 19, 2025
Reply from Bensons For Beds - Aylesford
We're happy to hear that you found our team member helpful and knowledgeable, making your mattress selection simple. We appreciate your feedback regarding the choices and customer service.
We’d love to serve you again in the future.
Megan at Customer Care
Good experience from buying our beds to…
Good experience from buying our beds to final delivery
Great service highly recommended
Sales and delivery team were excellent
September 26, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
So glad everything went smoothly—thanks for sharing your experience!
Take care,
Megan at Customer Care💜
Very helpful sales assistant
Very helpful sales assistant. Polite and attentive with out being too pushy
September 27, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We appreciate your kind words Lee! Our team strives to be attentive and polite while making sure you feel comfortable every step of the way.
Take care,
Megan at Customer Care💜
Excellent Service
The sales assistant who served us [ Stewart A6255663} was very professional and extremely helpful. He listened to our request and took us straight to the product we needed. Thank you.
September 18, 2025
Reply from Bensons For Beds - Aylesford
We appreciate you sharing your experience. We're happy to hear that our sales team member was professional and helpful and quickly located the product you needed. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Quiet and clean store environmentGreat shopping experirnce
Quiet and clean store environment. Personnel knowledgable, helpful and friendly.
September 19, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience! We're so glad you found our store clean, quiet, and our team helpful and friendly.
Thank you,
Lauryn at Customer Care.
New mattress
We had a visit to your store in Aylesford and the store was fantastic.!
Vikki listened to us and was very professional in her manner and helped us to make the right decision about a new mattress.
September 8, 2025
Unprompted review
Reply from Bensons For Beds - Aylesford
We're happy to hear that you had a fantastic visit to our Aylesford store. We appreciate your positive feedback regarding the professional assistance you received in choosing a new mattress. Take care,
Megan at Customer Care
Attentive lady who completely…
Attentive lady who completely understood our needs and enabled us to purchase the right bed .
Friendly and professional
September 5, 2025
Reply from Bensons For Beds - Aylesford
We're happy to hear that the attentive service helped you find the perfect bed! We appreciate your kind words,
Megan at Customer Care
Reply from Bensons For Beds - Aylesford
We appreciate your feedback and are so glad our staff was helpful and attentive to your needs during your visit with us.
Take care, Megan at Customer Care
Would highly recommend
Would highly recommend . Fast service and great customer service . Both my purchases were quick and smooth .
Tom at the aylesford branch was so helpful .
August 20, 2025
Reply from Bensons For Beds - Aylesford
We appreciate your recommendation and are so glad to hear that you experienced fast and great customer service. We're happy that your purchases were quick and smooth. Thank you, Megan at Customer Care
Choice and price were good as was the…
Choice and price were good as was the salesman.
August 14, 2025
Reply from Bensons For Beds - Aylesford
We're glad you found a good selection at a great price, and our salesperson was helpful. We appreciate your positive feedback, Megan at Customer care
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