The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... See more
Location
Switch location(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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See what reviewers are saying
It was a pleasure dealing with Bensons for Beds from the start in the showroom being helped by the assistant, to being kept up to speed re my order to delivery. I was called when the delivery was 30 m... See more
Company replied
Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... See more
Company replied
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... See more
Company replied
Company details
About Bensons For Beds - Aylesford
Written by the company
Contact info
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, United Kingdom
- 1622478986
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Perfect and stress free
Visited the Aylesford Store, met by Vicki, who was friendly, helpful and super efficient, listened to what we wanted, pointed us in the right direction, and base/mattress chosen without fuss or pressure, was a delight having her deal with our order

Reply from Bensons For Beds - Aylesford
staff were really helpful and products…
staff were really helpful and products were available to try
Merry Christmas Stewart
Merry Christmas Stewart, thanks for all your good advice and superb service
Bensons For Beds provided an average…
Bensons For Beds provided an average experience. Tom and the other staff members were friendly and knowledgeable, guiding us through the bed selection process and answering all our questions. While the service was helpful, there was nothing particularly outstanding that sets it apart. Overall, a standard visit to the store.

Reply from Bensons For Beds - Aylesford
Great customer service
Great customer service. Not pushing for the commission. Would recommend
Spare bed
We just wanted a bed for our spare room Stewart was very helpful and everything went smoothly. I would recommend this store.
Excellent customer service and care…
Excellent customer service and care taken to make sure we bought the right mattress. Thanks to help from Abe.
Great sales associate - Tom
The sales associate called Tom helped us with our purchases. He was friendly, knowledgeable and professional. He showed us all options available to us to make the process as straightforward as possible.
Sleep time purchase
A five star purchase experience in every respect, in fact I would say ten out ten would be more appropriate. Both members of staff with whom we dealt with were extremely helpful and showed excellent product knowledge.
NEW BED
Tom was extremely helpful and spent the time guiding us through the process of choosing our new bed.
Tom made the experience very easy, so we ordered our new bed from him.
OUR GREAT DAY AT BENSONS FOR BEDSsalesperson 👩💼 was very helpful and…
The salesperson 👩💼 was very helpful and explained and answered all questions to provide us with everything that we needed so that we could leave knowing that we had done the right thing in coming to your store
Bensons for bed
Tom made our experience good. He left us to browse. Answered all our questions and we found a bed hopefully we will love. thank you
Quality of service
The sales person listened to my requirements and needs and took us through each option step by step. Answered all questions that came to mind and looked to provide detailed information on delivery. It was a pain free and excellent service.
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