Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... See more
Company replied
Location
Switch locationUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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See what reviewers are saying
Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... See more
Company replied
Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very... See more
Company replied
Decided I needed a new mattress, popped into Banbury Store, Pete served us, listened about my back problems, put me on the mattress machine, decided which comfort I liked. Pete then took me aroun... See more
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Company details
About Bensons For Beds - Banbury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, United Kingdom
- 1295267193
4.8
Excellent
425 reviews
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Helpful and competent service
For me, the thought of buying a new bed and mattress was very daunting. However, the service I had was so good and took all the stress away. I was guided all the way from choosing a mattress type to the type of frame and headboard that I needed without feeling any pressure.
January 2, 2025
Reply from Bensons For Beds - Banbury
We appreciate you sharing your experience. We're happy to hear that our service eased your concerns about buying a new bed. It's great to know you felt supported in choosing the right mattress, frame, and headboard without any pressure.
Take care,
Megan at Customer Care
Helpful staff friendly good range well…
Helpful staff friendly good range well laid out store
January 1, 2025
Reply from Bensons For Beds - Banbury
We're so glad you found our staff helpful and friendly! It's great to hear you enjoyed our store's layout and selection. Thanks, Megan at Customer Care
Time to roam…
We liked the fact we were given space and time, and at no time did we feel pressured. We were left to roam and then Mandy checked in with us answered our questions gave us some suggestions on how to narrow down our search and again gave us space, before checking in again and giving us some more information to help with the final decision. Mandy was knowledgeable and informative, listened to what we wanted and helped us make an informed decision.
December 31, 2024
Excellent customer service from Pete…
Excellent customer service from Pete and it made a big difference seeing the physical bed rather than just viewing pictures online.
December 31, 2024
Knowledge & courtesy of Salesperson
December 21, 2024
Helpful Staff
Sales person (Michael) was very friendly, helpful & knowledgeable. Good range of products.
Disappointing delivery timeframe (6 weeks)!
December 8, 2024
Staff was very very helpful in choosing…
Staff was very very helpful in choosing 2 beds. Left us alone to discuss our choices but always there when we needed further advice
December 3, 2024
Beds in time for Christmas
Great service and knowledge from Mandy in store. Very pleased with the time given to us and ensuring we will get our beds in time.
November 30, 2024
Great in-store experience
We went into the Banbury store expecting to just have a look and then order something online. However, we walked away with a mattress after just an hour thanks to the knowledge and advice of Mandy - not pushy at all but super helpful advice in making our decision. Thank you!
November 17, 2024
Easy
Went in got sorted made a purchase changed my mind next day and upgraded hassle free
November 21, 2024
Naomi was very knowledgable and…
Naomi was very knowledgable and professional. She answered our questions without being overpowering and left us to chat and browse the beds. We only came in to browse but ended up buying 2 beds, 2 mattresses and two headboards. Well done Naomi, a credit to Bensons!
November 11, 2024
The sales lady was very helpful and…
The sales lady was very helpful and professional. The application for finance went smoothly. Looking for to the new bed. Overall great service.
November 12, 2024
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy process and promised delivery within 3 weeks.
November 10, 2024
Great service
Peter the manager was great. We explained how we sleep and the issues we were having with our current mattress. We went on the test mattress and it went through the different firmness ratings. We tried several mattresses. Peter explained the differences of all the mattresses that we tried, and suggested pillows to suit our sleeping positions.
November 7, 2024
Great service from great staff
We had already seen the item to purchase so asked for assistance. The sales consultant was polite and very friendly. He offered to show the item in different colours on the iPad. We made our choice. The purchase was handled efficiently and we were wished a good day. Great service from great staff
October 27, 2024
The attitude of the sales team
The attitude of the sales team. The person who looked after us was excellent, he gave us all the information we needed witch made us purchase.
October 23, 2024
Purchase of headboard quick and easy.
October 24, 2024
Friendly helpful and knowledgeable staff
October 20, 2024
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