Bensons For Beds - Banbury Reviews 

All went well with ordering, communication excellent, delivery and installation perfect!! All in all a great experience and love the bed!!👍😊

Very good service

John H and Steven B were excellent and very professional throughout the delivery and installation process. Thank you.

We had great customer service from Pete who helped us select something suitable for our needs and was really knowledgeable about the products.

From initial purchase to final installation, the entire process was seamless. The store colleagues were attentive and knowledgeable, delivery arrangements were flexible, and the installation team completed the work professionally.

Knowledgeable friendly staff

From sales at the shop to the fitters erecting the bed and tidying up an excellent service

My Bensons tufted, pocket sprung with wool mattress was coming to its life's end and having been so happy with it for so long, it was to Bensons I went for a replacement.
The staff in store were helpful but not pushy. For reasons unknown to me I decided on a fairly high spec mattress with a foam surface. I should have known better, as a woman of a certain age I am sensitive to any extra heat at night, and after about 20 minutes on this mattress, I knew it was not going to work for me as it threw back so much heat.
Miserable about having made a mistake and so fearful of making another, I returned to the store.
Again, staff were incredibly helpful in resolving a comfort exchange and giving me space to select its repalcement.
I chose the Fairfield Backcare which is pretty much a like for like of my original mattress - tufted, sprung and wool.
It was delivered on a day of 32 degrees but two wonderful guys who could not have been more helpful. Communication was excellent prior to delivery and collection and they unwrapped the mattress, collected the unwanted and even took my original down, wrapped it and put it in the shed for charity collection - way beyond their brief in scorching temperatures!
I slept excellently from the first night , despite it being tropical temperatures. Wool is often misunderstood as heat giving whereas it can also be cooling. The mattress feels firm and solid yet is lighter than my previous one for turning.
I am atlast a very very happy, well-slept bunny and wouldn't go anywhere else for a mattress.

Really impressed with company from start to finish. Bed was delivered with excellent staff. Really impressed with the storage space. Excellent team work.

Friendly helpful staff and drivers. Very pleased.

The installation process was seamless and the team were polite throughout. They ensured they covered their shoes before going on carpets, and carefully moved all parts to prevent scratching the walls or causing any damage.

Staff were great, and the delivery was on time and done well.

I was kept informed of my delivery and the bed was set up for me

Since purchasing my new bed and mattress through Bensons I have slept consistently much better. Bensons were excellent throughout the whole process, from the helpful advice in store, the messages keeping me up to date with the progress of my order, to the delivery of the bed and mattress by a great team. Thank you. I would highly recommend going to Bensons if you are considering a new bed or mattress.

Excellent help from Michael in store. I knew what I wanted and he didn't try to push anything extra.
Kept up to date with delivery which was on time and polite, efficient staff who put the bed upstairs as requested.

The sales assistant was supportive and even offered a pillow to try with the bed.

Whole experience went well from buying the mattress to getting it delivered. Delivery guys were great and very helpful

I have already sent in a review. I was really happy with everything that Paul and Graham did during the delivery.

Steve and Harvey were great, they came and knocked on and had the mattress in the house and up the stairs so quickly thank you so much! couldn’t be happier:)