The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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See what reviewers are saying
The whole experience was very good even taking the time to explain the difference in the mattresses including the one I chose. The delivery men went out of their ways to make the service as easy as po... See more
The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... See more
Company replied
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
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Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
265 reviews
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Staff were very helpful and…
Staff were very helpful and knowledgeable didn’t hassle me when I walked in , let me look round and come to them when I needed advice
July 5, 2025
Reply from Bensons For Beds - Barnsley
Thank you so much for your kind review! Our team takes pride in providing helpful and knowledgeable service without any pressure. We're glad you had a positive experience and look forward to assisting you again in the future, Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your 5 star review. We appreciate your kind review, Megan at Customer Care
The service in the shop was brilliant…
The service in the shop was brilliant ... can't fault it
Mattress has not been delivered yet so I am unable to comment on that
June 18, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you had a brilliant experience in our shop Julie. Thank you for your positive feedback. We look forward to your comments on the mattress once delivered. Take care, Megan at Customer Care
Delivered in the time given
Delivered in the time given, polite and efficient service would recommend.
June 19, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to leave us feedback! We're happy to hear that you received polite and efficient service and would recommend us. Take care, Megan at Customer Care
Went to Bensons for bed where we met…
Went to Bensons for bed where we met Carol who was extremely kind and patient and extremely knowledgeable, she patiently went around the store answering our questions and advising us of the perfect bed for us ,thank you once again Carol for everything xxxx.
June 5, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you had such a positive experience in our store. We appreciate your kind words and are so glad that our team member was able to help you find the perfect bed. Thank you for your feedback, Megan at Customer care
Staff really helpful but not pushy
June 3, 2025
Reply from Bensons For Beds - Barnsley
We are so glad our staff was helpful and not overbearing. Thank you for your positive feedback; we value it greatly, Megan at Customer Care
Reply from Bensons For Beds - Barnsley
We appreciate you sharing your positive experience Vinny! We're happy our staff was helpful and knowledgeable, providing good care. Take care, Megan at Customer Care
Great experience
The staff were helpful and knowledgeable. They didn't overwhelm me when walking into the store and be pushy. They were patient and considerate of my needs. Barnsley was a great branch, so much so, I've ordered bed and wardrobes!!!
May 22, 2025
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to share your experience! We are happy to hear that our staff were helpful, knowledgeable, and considerate of your needs. We're so glad you found everything you were looking for at our Barnsley branch. Take care, Megan at Customer care
We haven't received the bed yet
We haven't received the bed yet, but the customer service was very good.
May 19, 2025
Reply from Bensons For Beds - Barnsley
We appreciate your feedback and are glad our service met your expectations. We hope the bed arrives soon and you are fully satisfied! Take care, Megan at Customer Care
Great service
Great service. Very well explained on what would happen and great prices too
May 19, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
Thank you so much for the kind words and positive feedback! We strive to provide exceptional service and transparent pricing to all of our customers. Looking forward to serving you again in the future.
We were looked after very well
We were looked after very well. Gave us time to choose and try the mattresses. Answered our questions clearly and advised us every step of the way. Very unstressful visit. We made our own choice and was advised by the lovely staff.
May 15, 2025
Reply from Bensons For Beds - Barnsley
Thank you for choosing us for your mattress needs! We are thrilled to hear that you had a stress-free and enjoyable experience with our knowledgeable staff. We truly appreciate your business and look forward to serving you again in the future. Sweet dreams! 🛏️
Knowledgeable & professional
Staff were very Friendly, helpful and professional. Knowledgeable about products and answered our questions promptly and efficiently.
May 12, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
Thank you for the kind words! We pride ourselves on providing excellent customer service and are glad to hear that our staff was friendly, helpful, and knowledgeable. It was our pleasure to assist you. We hope to see you again soon!
Great experience
From choosing the bed to delivery the experience has been brilliant
Angie in the shop was knowledgeable and the delivery men were pleasant and efficient
May 11, 2025
Reply from Bensons For Beds - Barnsley
We are thrilled to hear that your experience with us was nothing short of brilliant! Our team is dedicated to providing top-notch service from start to finish, and we are glad to hear that Angie and our delivery team made a positive impression. Thank you for choosing our business!
Amazing staff @Barnsley.
The lady who helped us was amazing. She explained all of our choices, answered all of our questions, and remembered us when we went back a 2nd time to book.
March 26, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the team member provided you with such great support! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Great staff
Great staff. Carol was friendly and helpful and very informative. Store in a good location & plenty of parking.
March 19, 2025
Reply from Bensons For Beds - Barnsley
We appreciate you mentioning our great staff and convenient location with plenty of parking. We're so glad that you found our team member friendly, helpful, and informative! Take care, Megan at Customer Care
Matteress delivery
Came in delivery slot time was taken to room of my choice delivery men were very pleasant
March 24, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear that our delivery service met your expectations, and our team members were pleasant and helpful. Thank you for your positive feedback, Megan at Customer Care
The assistant was very helpful guiding…
The assistant was very helpful guiding me through the type and quality of the mattress. .by helping me choose which was the best mattress for myself. She took me through the process from start to finish and I was very happy with the bed I bought
March 14, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the assistant was very helpful and guided you to the best mattress. We appreciate you sharing your positive experience and are glad you are happy with your purchase. Thanks for your feedback, Megan at Customer Care
Carol
Carol, was amazing giving great advice on all the beds and mattresses we liked before leaving us to make our decision. We where then guided through the purchasing of our bed frame and mattress and all the insurance options and what they covered and how we would benefit from them without feeling pressured into purchasing it. All in all we had a great experience with some great help and advice from the staff.
March 11, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you received great advice and felt comfortable making your decision. It's wonderful that our guidance on insurance options was helpful without feeling pressured. Thank you for sharing your positive experience with us, Megan at Customer Care
Carol was friendly
Carol was friendly, professional, knowledgeable and kind. A credit to Bensod
February 27, 2025
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member helpful and supportive. Take care, Megan at Customer Care
The very knowledgeable and helpful…
Thank you so much to the very knowledgeable and helpful member of staff, Leon. The assistance given was invaluable, and enabled us to make our mattress choice without pressure. Leon is an asset to the Company.
February 23, 2025
Reply from Bensons For Beds - Barnsley
We appreciate your positive feedback. We're so glad to hear that our staff member was helpful and knowledgeable, assisting you in making your mattress choice comfortably. We value your recognition of their contribution to our company, Megan at Customer Care
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