review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more
Company replied
Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow In Furness, Cumbria, GB
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review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more
Company replied
Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows a... See more
Very helpful staff in store, good advice given, flexible method of payment, easy to chose a convenient delivery date and mattress delivered on time. Just disappointed that I couldn't collect the mattr... See more
Company replied
Barrow in furness store Sue was fantastic explained everything to us. We wanted a new mattress already knew we wanted a Hypnos,Sue told us about toppers,springs different layers. Job done bought await... See more
Company replied
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Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow In Furness, Cumbria, United Kingdom
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Our experience was brilliant and the lady who served us was so friendly !!! She helps us pick the right right and helot with the mattress she didn't rush us and we were able to try the bed to see how it felt
This is based on my true experience with Bensons store in Barrow in Furness. Rude service from the staff and management. I have been discriminated because I complained about the way I was treated to customer services the worst experience I have faced. The manager even told me to leave the store because I told her the poor service I received no one who is professional will behave in this manner. Many customers face poor service from people or companies and most help and find a resolution but not this store they have so much arrogance and ego that they think they can treat any customer how they want.
We will never go to this store and we’ve made all the people we know about our poor experience. Treat people how you would like to be treated in life it’s about time you all learn basic values.
I would like to mention that some people have written reviews in favour for the store so they are not based on true experience. The worst retail store I have visited in my life with staff who showed no respect towards me just because I was not happy with their service why would I? you didn’t deliver any service you insulted me as a customer and made up lies against me. I will always speak the truth and you delivered zero service. When did you all thank me for my custom? You didn’t! God is the highest judge and will deal with it
The 2 women that i dealt with in the shop were more than helpful with my purchase. They made ordering a bed easy with great advice from both of them.
Re visited the Barrow store to add on more items to our order.
Sue was so helpful and efficient and quickly amended our order, all done with a smile. Thanks for your help in putting our order together. Looking forward to a good nights sleep!
Top class customer service. Extremely helpful advice given to find the right product.
No pressure and no rushing to make a decision.
The service I received was excellent. While choosing my mattress the staff were most helpful as I have very poor mobility. The staff in this store are very welcoming and helpful . Tina who dealt with my purchase was very patient and understanding which made the experience a pleasant one .
Sue was great from start to finish. Great price and great service.
Brandon was great, super helpful, really knowledgable and gave us just the advice we needed to make an informed decision.
Can’t thank Sue enough! Supplied us with so much information regarding mattresses & the bed frame, going above and beyond to get us sorted with the correct mattress for us - overall a fab experience at Bensons for Beds Barrow.
The service was warm, friendly and knowledgeable and I was made to feel really welcome. Sue is a credit to the company and helped me through buying two mattresses.
Very helpful and knowledgeable. Helped me measure and choose what I needed
The Staff were brilliant.There was no pressure and the explained the ins and outs of each mattress in order to match our needs.
Tina was especially patient and very helpful !
Great choice of mattresses, really helpful and patient staff, no pushy sales. Very knowledgeable of the different types of mattresses.
Excellent store manager in Barrow so knowledgeable and friendly- great range decent prices
Very helpful assistance from Tina in the Barrow In Furness branch
She matched the discount I could of got with my blue light card , it’s a shame Bensons don’t give Blue Light discounts, I world have thought they would bring a big popular company
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