Bensons For Beds - Barrow-in-Furness Reviews 

296
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TrustScore 5 out of 5

4.8

Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow In Furness, Cumbria, GB

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Rated 5 out of 5 stars

review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more

Company replied

Rated 5 out of 5 stars

Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows a... See more

Rated 4 out of 5 stars

Very helpful staff in store, good advice given, flexible method of payment, easy to chose a convenient delivery date and mattress delivered on time. Just disappointed that I couldn't collect the mattr... See more

Company replied

Rated 5 out of 5 stars

Barrow in furness store Sue was fantastic explained everything to us. We wanted a new mattress already knew we wanted a Hypnos,Sue told us about toppers,springs different layers. Job done bought await... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Barrow-in-Furness

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow In Furness, Cumbria, United Kingdom

  • 1229877067

4.8

Excellent

TrustScore 5 out of 5

296 reviews

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4.8

All reviews

(296)

26,988 reviews in the last 12 months

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Rated 1 out of 5 stars

Rude and discrimination

This is based on my true experience with Bensons store in Barrow in Furness. Rude service from the staff and management. I have been discriminated because I complained about the way I was treated to customer services the worst experience I have faced. The manager even told me to leave the store because I told her the poor service I received no one who is professional will behave in this manner. Many customers face poor service from people or companies and most help and find a resolution but not this store they have so much arrogance and ego that they think they can treat any customer how they want.
We will never go to this store and we’ve made all the people we know about our poor experience. Treat people how you would like to be treated in life it’s about time you all learn basic values.
I would like to mention that some people have written reviews in favour for the store so they are not based on true experience. The worst retail store I have visited in my life with staff who showed no respect towards me just because I was not happy with their service why would I? you didn’t deliver any service you insulted me as a customer and made up lies against me. I will always speak the truth and you delivered zero service. When did you all thank me for my custom? You didn’t! God is the highest judge and will deal with it

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The 2 women that i dealt with in the shop were more than helpful with my purchase. They made ordering a bed easy with great advice from both of them.

January 19, 2024
Rated 5 out of 5 stars

Re visited the Barrow store to add on…

Re visited the Barrow store to add on more items to our order.
Sue was so helpful and efficient and quickly amended our order, all done with a smile. Thanks for your help in putting our order together. Looking forward to a good nights sleep!

January 15, 2024
Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent. While choosing my mattress the staff were most helpful as I have very poor mobility. The staff in this store are very welcoming and helpful . Tina who dealt with my purchase was very patient and understanding which made the experience a pleasant one .

January 3, 2024
Rated 5 out of 5 stars

Fab experience!

Can’t thank Sue enough! Supplied us with so much information regarding mattresses & the bed frame, going above and beyond to get us sorted with the correct mattress for us - overall a fab experience at Bensons for Beds Barrow.

December 30, 2023
Rated 5 out of 5 stars

Great service in Barrow

The service was warm, friendly and knowledgeable and I was made to feel really welcome. Sue is a credit to the company and helped me through buying two mattresses.

December 29, 2023
Rated 5 out of 5 stars

Helpful staff

Great choice of mattresses, really helpful and patient staff, no pushy sales. Very knowledgeable of the different types of mattresses.

December 10, 2023
Rated 5 out of 5 stars

Very helpful assistance from Tina in…

Very helpful assistance from Tina in the Barrow In Furness branch

She matched the discount I could of got with my blue light card , it’s a shame Bensons don’t give Blue Light discounts, I world have thought they would bring a big popular company

November 28, 2023

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