review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more
Company replied
Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow In Furness, Cumbria, GB
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review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more
Company replied
Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows a... See more
Knowledgeable sales staff. Excellent products and helpful delivery staff. 10 out of 10 for it all
Very helpful staff in store, good advice given, flexible method of payment, easy to chose a convenient delivery date and mattress delivered on time. Just disappointed that I couldn't collect the mattr... See more
Company replied
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Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow In Furness, Cumbria, United Kingdom
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Very helpful assistance from Tina in the Barrow In Furness branch
She matched the discount I could of got with my blue light card , it’s a shame Bensons don’t give Blue Light discounts, I world have thought they would bring a big popular company
Stayed open to help us choose a bed. Gave recommendations based on what we wanted, not how much money they could make. Top drawer
Lovely helpful staff! Lots of choice and early delivery time for purchase.
I would highly recommend Bensons for Beds..... I took my dad in to purchase a whole bed and the staff in their made it an enjoyable experience and were very knowledgeable. All in all, my dad left with a spring in his step and purchased his bed which was going to arrive in a couple of weeks.
Very helpful in store from the moment we entered till the time we purchased our mattress for one of our daughters.
The staff were incredibly helpful and we were able to choose a new mattress.
However, on entering the store there were clear indications there was a discount sale until Tuesday (7th November). We went into the store on Monday 6th November, and when we purchased our new mattress, our very helpful sales person went to the desk to check on our discount. However, she returned to tell us that Bensons had sent an email that morning to say the sale would end at 9am on Monday 6th November. We expressed our disappointment and even the sales assistant was surprised that the sale had apparently ended early. So you therefore need to explain to us why your advertising around the store indicated an end to the sale on Tuesday 7th November, and yet your head office sent an email to the store to end it at 9.00am on Monday 6th November - we missed out on a discount as a result. We continued with our purchase because we found the mattress we wanted.
Sue and Brandon were informative, helpful but not pushy. An example to other retailers.
Sue was a very helpful and knowledgeable. Did nt hassle us or pressurised us into buying. Stayed in the background until needed and then provided expert advice allowing us to make the right decision for us. All in all a pleasent experience.
Staff were very welcoming and really helpful and patient while I tried different beds.
Some good advice and being able to try different mattresses was invaluable. Much better than taking a guess online. Staff were also able to make sure I benefited from the various offers available.
Staff were very helpful and customer orientated.
Very polite and knowledgeable salesman, Brandon, who talked my mother through all the options. Good range of beds at a variety of prices. Overall she was very happy with her purchase.
The sales person was friendly, helpful and I enjoyed meeting her as well as buying the mattress
Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows as we tried different ones whilst trying the bed's... highly recommend the staff at the Barrow in Furness store
Fantastic customer service by Sue. She went above and beyond to help us buy a mattress right for us for our first home. Would recommend!
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