We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
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We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... See more
Company replied
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... See more
Company replied
Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that... See more
Company replied
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Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
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The two gentleman, Andy and Tony were true professionals.
Collected the old mattress and unpacked and laid the new without fuss and without any delay or difficulty. Very thankful and pleased with the delivery
When I went to the store, the lady was very helpful and she showed me around the bed the mattress and to see which one would I wish well know I buy for myself
A worm welcome from Jay . He Explained all available products n makes easy to check out . We have closed all our purchases from benson Beckton . He got very good knowledge about products n made us quick shopping with out waiting
Many thanks
Chandra
At bensons for beds in Beckton you can find greate quality beds, mattresses and furniture at an amazing price.
I recommend 100%.
The sales assistant Jayanth was polite and helpful. He explained everything very clearly through the process. Thank you Jayanth!
I had previewed beds at Bensons online and found a wide selection of beds in the store. The sales person made herself know left me to browse in peace.
Good customer service
And there was a friendly face when I visited your store in Beckton
A good customer care and fantastic information and good help from the management team .
Excellent customer service
He was very polite and helpful.
I bought the bed and mattress. I called up today to ask for a refund as i found similar bed and mattress £200 cheaper. They refused to give me refund on the 8th day. Been told that ive been told that i have 7 days to cancel. they said a 20% admin fee is what they take for refunds. so they are taking £175 for a refund. Total scam. stay away from benson for beds as they said they take a 20% deposit for finance. They said it is 0% interest but still they take money which is for if people cancel they take for themselves. Ive been scammed. First time i shopped with benson and it will be the last. Please don't shop with benson. Customer service is terrible.
Highly recommend. The drivers were amazing and helpful with mattress .thank you so much
We wanted to purchase 2 ottoman beds. Jay at the Becton branch was extremely helpful. His advice and guidance made the whole process very easy for us. We got the best deal without a pushy salesperson which we had experienced in other stores earlier that day.
Thank you for your expertise Jay.
A lady called wendy was there to help and she did a fantastic job very friendly very efficient and well what can I say?she Did a great job. Thank you wendy.
They sales lady was not friendly at all, very straight to the point. When we asked for a particular mattress, she just told us it's very expensive - that simply means she sized us up. Bad customer service.
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