We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
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Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... See more
Company replied
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... See more
Company replied
Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that... See more
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Company details
About Bensons For Beds - Beckton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 2085070533
4.7
Excellent
226 reviews
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Benson sleep well
Normally don't do reviews until delivery. But on this occasion the staff was great and very helpful.
October 1, 2023
Excellent service
Excellent service. We got a replacement without too much hassle as the bed could not fit in our bedroom door
September 23, 2023
Unprompted review
Great selection choices of mattress in store
The sales was big attraction, up to 50% off mattress. I bought mine on last day of sales. It is very good value for money. It was nice to try on and felt the real thing rather than bought it online something that it cannot be laid on. The staffs was very helpful, friendly and experienced in that Beckton retail store.
September 27, 2023
Customer service was excellent with all…
Customer service was excellent with all information we wanted to know.
September 25, 2023
The sales assistant was very polite…she is a asset to the company.
The sales assistant was very polite helpful. Did not pressure me and my wife but let us go round in our own time . My wife is disabled and felt really relaxed around her the sales assistant. She explained everything very clearly and took us through the process very professionally. Please thank her from my wife and me.
September 23, 2023
Very knowledgeable and helpful…
Very knowledgeable and helpful salesman. Very patient and happy to answer all our questions.
September 17, 2023
Saw as I walked into Bensons I was made…
Saw as I walked into Bensons I was made welcomed. The shop assistant was so helpful and very polite and wanted me to feel comfortable. Explained everything to me. I recommend Beds for Bensons
September 16, 2023
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The assistants were very friendly
The assistants were very friendly and very informative about choosing a suitable bed as usual. For this reason we always buy our beds from Bensons....Thanks guys!
September 1, 2023
Reply from Bensons For Beds - Beckton
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good customer service
September 2, 2023
Reply from Bensons For Beds - Beckton
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Feeling no pressure at all times!
Sometimes, I can become very anxious, when I need to go into retail shops to buy a purchase, but in this case, I did not once feel that way. I was introduced by the young lady, who made my feel at ease. She was very polite and knowledgeable about each products. She did not once pressure us into buying something straight away.
We were able to browse around the shops, without feeling watched. There were a large number of products to choose from. May I add Child friendly also. I would definitely recommend going to Bensons Beds.
August 28, 2023
Reply from Bensons For Beds - Beckton
What an amazing review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an great job they are doing. - Team Bensons
The store items were well displayed and the staff helpful and polite.
The store items were well displayed and and that makes viewing very easy.
The staff who attended to me was very helpful very polite by explaining to me thoroughly about my choice of item and gave me alternatives to make my final choice
August 29, 2023
Reply from Bensons For Beds - Beckton
We are thrilled to see your 5* review! We really appreciate the time taken to leave us this - Team Bensons
Excellent customer service and really…
Excellent customer service and really helpful. Thank you.
August 28, 2023
Reply from Bensons For Beds - Beckton
Thank you for your 5* review! -Team Bensons
It was ver good 👍🏾
August 25, 2023
Reply from Bensons For Beds - Beckton
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Staff nice and helpful
August 23, 2023
Reply from Bensons For Beds - Beckton
Hello Mrs Tsoi, thank you for taking the time to leave us this lovely review! - Team Bensons
Very nice shop and great management…
Very nice shop and great management skills. I am very happy to do shopping with them 😉
July 3, 2023
Reply from Bensons For Beds - Beckton
This is fantastic to hear Florin! Thank you for your feedback. -Team Bensons
Great Customer Service!
June 24, 2023
Reply from Bensons For Beds - Beckton
This is what we love to hear Sharad! Thank you for your feedback. -Team Bensons
The service was excellent
The service was excellent , the delivery on time mans were Chris and Wayne was brilliant.
June 12, 2023
Unprompted review
Reply from Bensons For Beds - Beckton
This is wonderful to hear Rita. Thank you for your feedback. -Team Bensons
A lovely Indian man served us at…
A lovely Indian man served us at Beckton. He was really helpful and showed us lots of options before buying
June 10, 2023
Reply from Bensons For Beds - Beckton
Hi Sham, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Beckton store.
Team Bensons
We spent 2 days in Benson and the staff…
We spent 2 days in Benson and the staff in the Beckton Branch were amazing. So patient with us as we were so indecisive. But they helped us choose 3 frames and mattress which we were able to put in finance. Thank you Tia, Aisha and the manager sheine.
May 30, 2023
Reply from Bensons For Beds - Beckton
This is wonderful to hear! Thank you for taking the time to leave us a 5* review! -Team Bensons
Aysha was fantastic listened and…
Aysha was fantastic listened and explained, thank you so much.
May 28, 2023
Reply from Bensons For Beds - Beckton
We're thrilled to hear Aysha was so helpful. -Team Bensons
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