We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... See more
Company replied
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... See more
Company replied
Great in store service…the colleague who helped us knew everything there was to know about mattresses and helped us select a new one relatively swiftly. She also kindly gave our grumpy three year old... See more
Company replied
Written by the company
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good selection of beds and friendly staff who will help you with all your questions and guide you to your needs
We had a brilliant service in store our sales lady was so helpful pleasant and friendly very knowledgeable
We felt relaxed and not hurried or pestered so happy with our experience so far
And we haven’t had delivery yet but hopefully that goes just as pleasant and smoothly
The man that helped us was very helpful and after telling him what we wanted showed us all what we were looking for
We had great customer service, explaining about a few options for beds/mattresses and different varieties. Our sales assistant Ayesha at Beckton was really good. Thank you for being so helpful and attentive.
Normally don't do reviews until delivery. But on this occasion the staff was great and very helpful.
Excellent service. We got a replacement without too much hassle as the bed could not fit in our bedroom door
The sales was big attraction, up to 50% off mattress. I bought mine on last day of sales. It is very good value for money. It was nice to try on and felt the real thing rather than bought it online something that it cannot be laid on. The staffs was very helpful, friendly and experienced in that Beckton retail store.
Customer service was excellent with all information we wanted to know.
The sales assistant was very polite helpful. Did not pressure me and my wife but let us go round in our own time . My wife is disabled and felt really relaxed around her the sales assistant. She explained everything very clearly and took us through the process very professionally. Please thank her from my wife and me.
Very knowledgeable and helpful salesman. Very patient and happy to answer all our questions.
Saw as I walked into Bensons I was made welcomed. The shop assistant was so helpful and very polite and wanted me to feel comfortable. Explained everything to me. I recommend Beds for Bensons
The assistants were very friendly and very informative about choosing a suitable bed as usual. For this reason we always buy our beds from Bensons....Thanks guys!

Reply from Bensons For Beds - Beckton
Sometimes, I can become very anxious, when I need to go into retail shops to buy a purchase, but in this case, I did not once feel that way. I was introduced by the young lady, who made my feel at ease. She was very polite and knowledgeable about each products. She did not once pressure us into buying something straight away.
We were able to browse around the shops, without feeling watched. There were a large number of products to choose from. May I add Child friendly also. I would definitely recommend going to Bensons Beds.

Reply from Bensons For Beds - Beckton
The store items were well displayed and and that makes viewing very easy.
The staff who attended to me was very helpful very polite by explaining to me thoroughly about my choice of item and gave me alternatives to make my final choice

Reply from Bensons For Beds - Beckton
Excellent customer service and really helpful. Thank you.

Reply from Bensons For Beds - Beckton
Very nice shop and great management skills. I am very happy to do shopping with them 😉

Reply from Bensons For Beds - Beckton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.