This was my first time buying a mattress as a first time home owner and I visited the store in Bicester to get some help on what to go for. Fiona helped me out in going through different options and w... See more
Company replied
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
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This was my first time buying a mattress as a first time home owner and I visited the store in Bicester to get some help on what to go for. Fiona helped me out in going through different options and w... See more
Company replied
Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... See more
Company replied
Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... See more
We were met by a very welcoming and pleasant lady, Fiona, who took a lot of trouble helping us to find the right mattress for us. No pressure was put on us to buy a particular bed, but just guided us... See more
Company replied
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Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, United Kingdom
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Great customer service from George. Large selection, and delivery date secured on buying. Do a recycling service that really helps.
Very helpful and patient young man initially and when we went back two days later equally helpful and nice man completed our order.
Just a random call into store gent was very helpful not pushy so we bought from this shop other than the other 2 within a few doors away
Friendly staff on offer at the moment I entered the door. A good and fair discount on offer on all the products.
Helpful advice on certain osteo mattresses all made this a nice experience in the Bicester store

Reply from Bensons For Beds - Bicester
Easy. Was left to take a look - not hounded. I appreciate that. When i was ready we engaged about which matress and bed then all the buying detail was very easy and explained well

Reply from Bensons For Beds - Bicester
Greeted when entering the store..Extremely helpful and informative salesman..Took time to explain and answer questions,resulting in the purchase of a high quality product.

Reply from Bensons For Beds - Bicester
Excellent service by the the sales manager at the Benson shop in Bicester. He provided a master class on bed design and types to help us decide on what to buy. We now look forward to its delivery and installation.

Reply from Bensons For Beds - Bicester
We went in as we were trying different shops for a new mattress. But after speaking with shaun we left very happy and with a new mattress. He was very professional and very knowledgeable, was a pleasure speaking with him

Reply from Bensons For Beds - Bicester
George was helpful, informative and efficient. He directed us to the bed base we were looking for and the purchase and booking a delivery date were quickly sorted out. Thank you.

Reply from Bensons For Beds - Bicester
Really friendly staff
New range of pillows that I’ve been searching for, was able to test it out and no pressure to buy.

Reply from Bensons For Beds - Bicester
We went to look for new mattress. We were met by the store manager who then began to explain our different options. We tested numerous mattresses and he guided through different styles/material make up etc. We purchased an I Gel mattresses and is being delivered in 2weeks. The whole experience was 1st class and it was a very enjoyable experience and i would highly recommend this store

Reply from Bensons For Beds - Bicester
Will spent a decent amount of time with helping me find the perfect mattress for me, he didn't pressure me into purchasing any specific bed either. I don't recall the first name of the person who helped me with the VAT relief aspect but SDukes (name on vat paperwork) helped me with the whole process and was very patient.
The sales person was very helpful and made me feel very comfortable and at ease I highly recommend her
Visited Bensons on Saturday and both Jayne and Sean could not have been more helpful. Showed us what we needed to know then left us alone to work out exactly what we wanted.
Jayne at Benson for beds Bicester, was so helpful in helping my blind husband in choosing a new mattress. He was very impressed.
Excellent communication regarding the delivery slot and the bed in perfect condition. The delivery men were friendly and helpful throughout. I will be using them again in the future.
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