This was my first time buying a mattress as a first time home owner and I visited the store in Bicester to get some help on what to go for. Fiona helped me out in going through different options and w... See more
Company replied
Location
Switch locationUnit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
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Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... See more
Company replied
Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... See more
We were met by a very welcoming and pleasant lady, Fiona, who took a lot of trouble helping us to find the right mattress for us. No pressure was put on us to buy a particular bed, but just guided us... See more
Company replied
Company details
About Bensons For Beds - Bicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, United Kingdom
- 1869243267
4.7
Excellent
198 reviews
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Very helpful young man called George at…
Very helpful young man called George at Bicester shop.
March 28, 2023
Very friendly and informative staff.
March 5, 2023
Good service
Good service. Attentive friendly staff always ready to answer questions. The sleep pro is brilliant and saved us trailing around other shops to find the right
Mattress
February 22, 2023
George was fantastic and helped me to…
George was fantastic and helped me to find the right mattress and pillow!
February 21, 2023
Returning customer
No sales pressure, chose what I wanted and placed the order with ease, I’ve brought my bed frame and bedroom furniture from Bensons previous so returned to them before looking elsewhere
February 13, 2023
Staff very friendly and helpful
February 15, 2023
Amazing customer service, and a range of choices.
To start with, the beds and mattresses are incredible, and the customer service, they are amazing and very pleasant, the care they give to us the extra explanation they give to us, the guys there are amazing.
Well done for the customer service.
February 5, 2023
Good choice good price good service
January 13, 2023
Superb service
Superb service, could advise us what was the best for us without being pushy. I wouldn't buy a bed from anywhere else. bensons for beds really look after their customers.
January 23, 2023
New Mattress
Walked in, and enquired about a specific mattress, this was shown to us by Sean, the sale and professionalism shown by Sean was great.
January 20, 2023
Only 1 staff member in the whole store…
Only 1 staff member in the whole store - was rude and swore on numerous occasions
January 8, 2023
Your salesman was very helpful…
Your salesman was very helpful explained lots about the different types of pillows beds and such like, but was not pushy and allowed me time to make up my own mind!
January 4, 2023
Friendly and very helpful staff
Friendly and very helpful staff, helped us found what we were looking for. Even helped us with a space to change our babys nappy, even though they don't actually have a customers toilet,for which we are grateful
January 2, 2023
Excellent
Excellent Experience for buying a number of wardrobes and drawers beds and mattresses.
December 29, 2022
Great experience:))
Absolutely great experience. Lovely and happy atmosphere, staff very knowledgeable and kind. We were buying a mattress but felt like being talking to well known friends. Highly recommended. Big thank you to Sean, top guy :)
October 31, 2022
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