From going into the store to receiving my bedroom furniture I was kept informed. The delivery went smoothly and the two lads Elliott and Simon rang me to let me know they were on their way. My house w... See more
Company replied
Location
Switch locationUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
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See what reviewers are saying
Cant fault the staff, Decent selection of mattresses. No drawn out process when it came time to order. Expected a quicker delivery date but the timescale they gave wasn't that bad.
Steffanie made our experience great, we walked in with our son knowing we only had that day free to find a bed. She made our son feel welcome while helping us decide on the right mattress for us. She... See more
Company replied
Good service from. The team at Bishop Auckland Plenty of updates for when the new bed got delivered...great communication. Delivery men were exceptional. Would recommend
Company details
About Bensons For Beds - Bishop Auckland
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, United Kingdom
- 1388606572
4.9
Excellent
324 reviews
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We got great service from Jasmine.
November 29, 2024
Excellent service
Excellent service. Knowledgeable staff.Many beds on display.Overall highly recommended.
October 26, 2024
Good choice
Good choice, prices a little on the expensive side but service was brilliant
October 5, 2024
Unprompted review
excellent personal skills from the…
excellent personal skills from the lady who sold us the mattrass.
good experience as we have not bought a matrass for a few years.
September 20, 2024
Excellent service
Well trained staff, guided us to what we wanted to look at then left us alone. No pressure.
September 3, 2024
Good shopping experience with efficient…
Good shopping experience with efficient and confident staff. Gemma explained all details clearly
August 31, 2024
Very helpful and pleasant staff
August 25, 2024
The excellent staff
The staff were so helpful and friendly with my 80 year old Mum, excellent customer service in the Bishop Auckland store, 3rd purchase in the last 2 years
August 4, 2024
Thank you to Gemma in the Bishop…
Thank you to Gemma in the Bishop Auckland store who helped me with a bed for my daughter. We were looking for a particular colour in a certain size and after searching many bed shops we found exactly what we were looking for. Great customer service, thank you 😊
July 23, 2024
Excellent customer service
Excellent customer service. No pressure to buy but fab advice & support. Felt comfortable to try & take our time. The member of staff was outstanding in her knowledge & approach.
July 24, 2024
Knowledgable and helpful staff
Knowledgable and helpful staff. No pressure to buy in the store. Left to browse but knew they were there to help when needed.
June 25, 2024
Very pleasant staff
Very pleasant staff, had plenty of time for us & never rushed.
Colin & Reece credit to the company, very polite & professional.
The whole process from visiting the shop to receiving the mattrass was flawless & won't hesitate to recommend Bensons.
June 23, 2024
Bensons did a great job of delivering…
Bensons did a great job of delivering good quality products. They sent reminders of delivery date and times, and kept us informed on the day of when they would arrive. I would defintely recommend.
May 19, 2024
Excellent service
Excellent service. Buying a new mattress is a strange experience. You’re encouraged to lie down on a bed and roll over in the middle of a shop. It’s always best if there are other shoppers there at the same time doing the same as you 🤣🤣🤣
May 16, 2024
You wont be disappointed shopping here
The manager served us and he was absolutely excellent from start to finish. His knowledge was outstanding and he was very friendly snd extremely helpful.
May 7, 2024
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