Bensons For Beds - Blackpool Reviews 543

TrustScore 5 out of 5

4.8

Unit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB


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Rated 5 out of 5 stars

Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10

Company replied

Rated 5 out of 5 stars

From walking into the store we were met by a very helpful store worker,Gemma She was extremely helpful & knowledgeable & encouraged me to lie on various mattresses

Company replied

Rated 5 out of 5 stars

They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers. The bed and mattress were delivered,... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish . Ordering- Helpful customer advisor Delivery- scheduled time and date Assembly- easy to follow instructions. Couldn’t be happier with my purchase from Benson... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Blackpool

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom

  • 1253403456

4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Rated 5 out of 5 stars

Very quick and easy choosing our new…

Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10

June 14, 2026
Bensons For Beds - Blackpool logo

Reply from Bensons For Beds - Blackpool

We are delighted to hear you had such a positive experience choosing your new mattress. We appreciate your kind words about our team.

Team Bensons

Rated 5 out of 5 stars

Great customer service

From walking into the store we were met by a very helpful store worker,Gemma
She was extremely helpful & knowledgeable & encouraged me to lie on various mattresses

June 11, 2026
Bensons For Beds - Blackpool logo

Reply from Bensons For Beds - Blackpool

We're so pleased our team provided such helpful and knowledgeable service, encouraging you to find the perfect mattress. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Great service from start to finish .

Great service from start to finish .
Ordering- Helpful customer advisor
Delivery- scheduled time and date
Assembly- easy to follow instructions.
Couldn’t be happier with my purchase from Bensons

June 8, 2026
Bensons For Beds - Blackpool logo

Reply from Bensons For Beds - Blackpool

We're so pleased to hear you had such a positive experience with us, from ordering to delivery and assembly. We appreciate your kind words!

Team Bensons

Rated 5 out of 5 stars

Excellent service

Salesperson very, patient, professional and knowledgeable. Delivered on time by two people who were extremely pleasant and helpful.

June 5, 2026
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Reply from Bensons For Beds - Blackpool

We're so pleased our team provided professional service and a pleasant delivery. Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

Great service

Great service from Gemma, very helpful and professional.

June 8, 2026
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Reply from Bensons For Beds - Blackpool

We are so pleased our team provided great service. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Great experience

Great experience

May 24, 2026
Unprompted review
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Reply from Bensons For Beds - Blackpool

Thank you for sharing your positive experience with us.

Team Bensons

Rated 5 out of 5 stars

Great store

Great store. Great choice. Clean and tidy. A bed budget for everyone. Staff really helpful and friendly.

May 14, 2026
Unprompted review
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Reply from Bensons For Beds - Blackpool

We're so glad you found our store great, with a wide choice and helpful, friendly staff! Thank you for your kind words.

Team Bensons

Rated 4 out of 5 stars

Good service

Good service
Not great as wrong headboard was delivered and I had to wait a month for new one
The Assistant in store was fantastic however the manager of the blackpool store was miserable and very unhelpful

April 11, 2026
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Reply from Bensons For Beds - Blackpool

Thank you for your honest feedback 😊 We’re really glad to hear the in‑store assistant was fantastic, though we’re sorry for the mix‑up with the headboard and the delay that followed. We also appreciate you sharing your experience about the store management—this will be passed on. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Constantly advising status of delivery

They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers.
The bed and mattress were delivered, fitted and old one taken away (there was a charge but it was worth it) and were in my home no longer that 25 minutes. Perfect. They left the bedroom in good clean order taking away all bits of packaging etc. Highly recommended. Quality of mattress and bed also good but only had it for 3 days but not expecting any problems.

May 11, 2026
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Reply from Bensons For Beds - Blackpool

Thank you so much for the lovely feedback! 😊 It’s great to hear you felt well informed at every step and that Monica, Chris, and the delivery team made the whole process so smooth. Fast, tidy delivery and setup is always a win! Enjoy your new bed and mattress—wishing you many comfy nights ahead. 🛏️✨

Rated 5 out of 5 stars

Great customer service

Sandra in the store was very informative and helpful when we were choosing our new mattress and guided us through all the options. The delivery staff arrived as expected and were very professional.

April 29, 2026
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Reply from Bensons For Beds - Blackpool

We're happy to hear that our team member was informative and helpful in guiding you through the mattress selection. It's also great to know that the delivery staff were professional and arrived on time.

Team Bensons

Rated 5 out of 5 stars

Mattress

Gemma was very knowledgeable and helpful while we were choosing our mattress.

May 1, 2026
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Reply from Bensons For Beds - Blackpool

Thank you! 😊 We’re so pleased Gemma’s knowledge and help made choosing your mattress easy. Wishing you many comfy nights ahead! 🛏️✨

Rated 5 out of 5 stars

Smooth delivery

Smooth
Good communication
When we unpack and use the mattress in a few weeks, we can comment more.

April 28, 2026
Unprompted review
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Reply from Bensons For Beds - Blackpool

We're happy to hear that the process was smooth and our communication was good. We appreciate your feedback and look forward to your comments after you've used the mattress.

Team Bensons

Rated 5 out of 5 stars

Leeds crown point plenty of parking …

NOT BLACKPOOL STORE Leeds crown point west Yorkshire plenty of parking this was on a Saturday From the moment we walked in the store the advised introduced himself as craig he was very welcoming I told him are budget he showed us 6 bed mattresses he explained the type of mattresses and said try the mattresses in private and he was back to see how we got on and explained each choice we liked and cost he was polite chatty he didnt pressure us in to extras he did say what we could have for are budget price and delivery and location of the room we would like it put in we are waiting for delivery date 2 weeks so can not comment as yet overall happy customers thank you Craig the service /advice was great staff was great a good experience thank you Craig Angela and Chris.

April 25, 2026
Unprompted review
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Reply from Bensons For Beds - Blackpool

Thank you for the great feedback! 😊 Craig and the Leeds Crown Point team will be delighted to hear this. We’re so glad you felt welcomed, well advised, and never pressured—sounds like a really positive experience. We hope delivery is just as smooth and look forward to seeing you again,
Megan | Customer Care Specialist✨

Rated 5 out of 5 stars

The staff are excellent

The staff are excellent, helpful, knowledgeable and patient. I have used Bensons previously and I know that they are professional all the way down the line to the delivery person.

April 23, 2026
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Reply from Bensons For Beds - Blackpool

Thank you! 😊 We’re really pleased to hear you’ve had such a consistently positive experience with Bensons. Knowing our team—from in‑store staff right through to delivery—are professional, patient, and helpful every step of the way means a lot to us. Thanks for choosing us again,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Great and helpful staff

Great and helpful staff. I believe my purchase choice was the correct one due to the staffs helpful information.

April 24, 2026
Unprompted review
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Reply from Bensons For Beds - Blackpool

Thanks so much! Great service from start to finish is exactly what we aim for 🙌
We truly appreciate your feedback.
Megan at Customer Care

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