We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... See more
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Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... See more
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... See more
Company replied
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... See more
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Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
579 reviews
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We had such a lovely experience at…
We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂
Monica had such great knowledge about the different mattresses and took the time to explain everything to us without ever making us feel rushed or pressured. She really listened to what we were looking for and made the whole process so much easier.
would definitely recommend Monica to anyone looking for a new bed or mattress. Thank you so much for all your help! 😊
September 4, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear you had such a lovely experience with us! It's wonderful that Monica was incredibly helpful and patient, taking the time to explain everything without making you feel rushed or pressured. We're thrilled you're happy with the service received and appreciate your high recommendation.
Team Bensons
Quite excellent from first visit to the…
Quite excellent from first visit to the store onwards. The delivery was superb - organised and delivered punctually, smoothly and politely. Thank you!
September 7, 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
Hi Carolyn,
Thank you so much for your lovely review! 😊 We're delighted to hear that your experience was excellent from your very first visit right through to delivery. It's especially great to know our delivery team impressed with their punctuality, organisation and friendly service. We'll be sure to pass on your kind words. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist
The person I spoke to in the store was…
The person I spoke to in the store was helpful.The men who delivered the draws were quick and took all the rubbish away and put the draws where I want them.
September 4, 2026
Amazing Customer Service from Julie at Bensons Beds
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business with you, and therefore Bensons. My wife and I simply could not make a better recommendation.
September 5, 2026
Reply from Bensons For Beds - Blackpool
We're absolutely delighted to hear about the exceptional service you received from Julie! Her attentiveness, empathy, patience, and product knowledge are exactly what we strive for, and it's wonderful to know she helped make your experience such a positive one. Thank you for your kind recommendation. Feedback like this means so much to both Julie and the wider team.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Staff were informative and patient.
September 3, 2026
Pleasant experience choosing a bed at Bendons.
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us
Used a bed machine to decide what firmness we would require for the matters.
Showed us round the showroom and let us tried out several beds. Left us to look round on our own which was good no pressure on us to make a decision, just helpful information and suggestions relating to the beds. He also recommended the care package which we agreed to have. Advised if we have any queriesjust to give him a call.
Showroom display good allow plenty of time to look at the showroom ma
August 30, 2026
Very helpful staff!!
August 23, 2026
Reply from Bensons For Beds - Blackpool
Thank you for your feedback! 😊 We're thrilled to hear our staff were so helpful. Sometimes a little expert advice goes a long way when choosing the perfect bed! 🛏️✨
Thanks for choosing Bensons, and we hope you're enjoying your purchase,
Megan | Customer Care Specialist🛏️
Excellent Service
In store staff were very friendly and helpful - nothing was too much trouble for them to help us make the right decision. Delivery team were also very friendly - mattress was large and difficult to get upstairs but they persevered and were very careful. Job well done
August 21, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear that our in-store staff were friendly and helpful, making your decision-making process easy. It's wonderful that our delivery team persevered with your large mattress and handled it with such care.
Team Bensons
Reply from Bensons For Beds - Blackpool
We are so pleased you had a positive experience with us. We appreciate your kind words and are glad we could be helpful.
Team Bensons
I would definitely recommend them to…
I would definitely recommend them to anyone who needs new bed frame,mattress
August 21, 2026
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful recommendation! We're so pleased to hear that you would recommend us to anyone looking for a new bed frame and mattress. We truly appreciate your kind words.
Team Bensons
Reply from Bensons For Beds - Blackpool
We're so pleased to hear you received excellent service, especially from our furniture fitters. Thank you for sharing your positive experience with us!
Team Bensons
The professional but friendly service…
The professional but friendly service and experience assured us that this was the right place to buy our bed.
August 11, 2026
Reply from Bensons For Beds - Blackpool
Hi Sue,
Thank you for your feedback! 😊 We're delighted to hear that the professional yet friendly service you received gave you confidence that Bensons was the right place to buy your bed. Providing expert advice in a welcoming, no-pressure environment is exactly what we strive for.
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Good shopping experience
Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
August 4, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear that your experience, from deciding on your mattress in our Blackpool shop to the final delivery, was great! It's wonderful that you're finding your new mattress amazing and very good to sleep on.
Team Bensons
The staff were knowledgeable but not…
The staff were knowledgeable but not intrusive Th quality of the bed we purchased was excellent
August 8, 2026
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful review! We're so pleased to hear that our staff were knowledgeable and that you are happy with the excellent quality of your new bed.
Team Bensons
Got what I wanted
Got what I wanted, search have a good selection and I used Bensons as I bought from you before so I know that the quality will be good.
August 8, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear that you found what you were looking for and that our selection was good. It's wonderful to know that you trust us for quality, having purchased from us before.
Thank you for your positive review - Lauryn at Customer Care
Good choice of beds
Good choice of beds, helpful and knowledgeable staff and good prices,
August 6, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear that you found a good selection of beds, and that our team was helpful and knowledgeable. Thank you for your positive feedback and for appreciating our prices!
Team Bensons
Blackpool store.
Another great service from Bensons For Beds this time at the Blackpool store.
Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional.
We purchased two bed bases with headboards and pillows.
Sandra was very thorough with all the necessary paperwork and ongoing advice regarding delivery.
Due to our planned holidays we have not yet received our order which is due early September.
June 28, 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We're so pleased to hear about your excellent experience at our Blackpool store! It's wonderful that Sandra provided such friendly, knowledgeable, and professional service, assisting you with your purchase and delivery advice. We hope you enjoy your new beds and pillows after your holidays.
Team Bensons
Reply from Bensons For Beds - Blackpool
Thank you for your kind feedback! We're delighted to hear that you received excellent advice from our sales assistant. Providing knowledgeable, helpful guidance is something we pride ourselves on, and it's wonderful to know we helped you make the right choice. We appreciate your support and look forward to welcoming you again soon! 😊
Good customer service.
Good customer service.
I was shopping for a Wardrobe. I prefer to see my more expensive items, even though I check out on line first. Sales assistant directed me to the selection of Wardrobes, gave me plenty of time to look at them all and was knowledgeable on all my questions. I was very pleased with the fact that Bensons for beds offer a delivery and build service at a reasonable cost.
July 22, 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We're so pleased to hear you received such good customer service! It's wonderful that our team member was knowledgeable and that you were happy with our delivery and build service.
Top quality goods and service
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very pleasant . When we finally found the right product for us , she arranged the finances , delivery etc very quickly and efficiently . The delivery team was spot on and we would highly recommend Bensons for bed to anyone .
July 20, 2026
Reply from Bensons For Beds - Blackpool
We're so pleased to hear about your excellent experience at our Blackpool store! It's wonderful that our team provided such helpful and pleasant assistance, and that the finances and delivery were arranged quickly and efficiently. We're delighted the delivery team was spot on.
Thank you for your review - Lauryn at Customer Care 💜
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