Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
Company replied
Good customer service. I was shopping for a Wardrobe. I prefer to see my more expensive items, even though I check out on line first. Sales assistant directed me to the selection of Wardrobes, gave m... See more
Company replied
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... See more
Company replied
Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
563 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your staff where really friendly and…
Your staff where really friendly and helpful and gave us all the support we needed to help us choose the bed and mattress that we’re right for us.
May 29, 2025
Reply from Bensons For Beds - Blackpool
We're so glad to hear that our team was friendly and supportive in helping you find the perfect bed and mattress. Thank you for your positive feedback, Megan at Customer care
Friendly and knowledgable service
Friendly and knowledgable service. No hard sales pitch.
May 27, 2025
Reply from Bensons For Beds - Blackpool
We appreciate your feedback! We are glad you found our service friendly, knowledgeable, and free of pressure. Thanks for choosing us, Megan at Customer care
Amazing customer service with a very…first class
Amazing customer service with a very knowledgeable member of staff, and great discount in the sales.
May 24, 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We're happy to hear about the amazing customer service you received from our knowledgeable staff and the great sales discount you got. Take care, Megan at Customer care
The service I received at Bensons for…
The service I received at Bensons for Beds was excellent. We were given all the information required and were very satisfied with the experience.
May 26, 2025
Reply from Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience! We are happy to hear that you received excellent service and all the information you required. Thank you, Megan at Customer care
Excellent help from Julie in providing…
Excellent help from Julie in providing guidance in choosing a new bed.
May 22, 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you received excellent guidance in choosing a new bed. Thank you for sharing your positive experience with us, Megan at Customer Care
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words! Providing top-notch customer service and being helpful are our top priorities. We're glad we could make your experience with us a positive one. We appreciate your business! 😊 #CustomersFirst #HappyCustomers
easy bed buying
We were given a friendly welcome and shown beds to meet our requirements and given advice on various aspects of our intended purchase. The whole experience went smoothly.
April 28, 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words! We are thrilled to hear that our team was able to assist you with finding the perfect beds for your needs. We pride ourselves on providing exceptional service and making the buying process easy for our customers. We appreciate your business and hope you enjoy your new purchase!
Very professional and knowledgeable…
Very professional and knowledgeable staff. I had been looking online for a new bed for about 12 months and I just couldn’t commit to buying one. I went to the store and the whole experience was outstanding.
May 13, 2025
Reply from Bensons For Beds - Blackpool
Wow, thank you for sharing your experience with our store! We are thrilled to hear that our staff was knowledgeable and professional and that you had a great experience overall. We are always here to help you find the perfect bed for your needs. We appreciate your support and hope to see you again soon!
Great choice of mattresses and very…
Great choice of mattresses and very helpful shop assistant
May 11, 2025
Reply from Bensons For Beds - Blackpool
Thank you for the great review! We pride ourselves on providing top quality mattresses and exceptional customer service. We're glad you had a positive experience with our shop assistant. See you again soon!
Very helpful staff member
Very helpful staff member - Monica! Answered all the questions and made sure we got the best deal! Amazing service!
May 7, 2025
Reply from Bensons For Beds - Blackpool
Thank you for leaving us a review! We are thrilled to hear that Monica provided you with exceptional service and helped you find the best deal. Our team strives to make every customer's experience amazing. We appreciate your business!
Reply from Bensons For Beds - Blackpool
"Thank you for your positive feedback! We strive to make our customers' shopping experience hassle-free and enjoyable. We appreciate your business and hope to see you again soon!"
Purchased bed base
Purchased bed base
Very quick to order pleased with the service and product.
Dean and Sam
May 4, 2025
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience ordering your bed base and are happy with the results. We truly appreciate your support and hope to see you again in the future.
Sleep well,
Team Bensons💜
Thank you Kevin :)
Kevin was amazing with helping us choose a mattress . He was very kind , patient and professional and thanks to him we got what we needed and wanted within our budget :) Thank you :)
April 25, 2025
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful review! It was our pleasure to assist you and we're thrilled that Kevin was able to help you find the perfect mattress within your budget. We appreciate your support and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Excellent service
Excellent service, informative, patient, much better than others we visited. Lovely sales assistant.
April 29, 2025
Reply from Bensons For Beds - Blackpool
We are thrilled to hear that you had such a positive experience with us! Our team takes pride in providing exceptional service and we are glad to have exceeded your expectations. Thank you for choosing us!
Sleep well, Team Bensons💜
Great customer service
Great customer service , Julie at the Blackpool store was very knowledgeable and extremely helpful
April 24, 2025
Reply from Bensons For Beds - Blackpool
Thank you for sharing your positive experience with Julie at our Blackpool store! We're thrilled to hear she provided great customer service and was knowledgeable and helpful. We hope to see you again soon!
Sleep well, Team Bensons💜
Tommy who served us was so…
Tommy who served us was so knowledgeable, and explained everything from what mattress to the finance process. He made it a very enjoyable process, great personality.
March 25, 2025
Reply from Bensons For Beds - Blackpool
Thank you for the wonderful review! We are so glad that Tommy was able to provide you with exceptional service and knowledge during your mattress purchase. We appreciate your business and hope you have many nights of restful sleep on your new mattress.
Sleep well, Team Bensons💜
Brilliant.
April 17, 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words! We are so glad you had a brilliant experience with us. Our team works hard to provide excellent service and products for our customers. We truly appreciate your support and hope to see you again soon! 😊
Very polite and helpful and very…
Very polite and helpful and very pleased with my double mattress
April 15, 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and are enjoying your new double mattress. Your satisfaction is our top priority. We appreciate your support!" #HappyCustomers #QualityService
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words! We are delighted to hear that our service in store met your expectations. We strive to provide excellent service to all of our customers and we look forward to serving you again in the future. Thank you for your support!
Reply from Bensons For Beds - Blackpool
Thank you for the kind feedback! We take great pride in providing excellent customer service and are delighted to hear that our sales assistant was able to assist you. We hope to see you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.