Today we visited the Middlebrook Bensons for Beds store. We were really happy with our experience. We got a really great deal on a fabulous new bed at a really good price, and the advice we received... See more
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Very knowledgeable sales rep Zam who was able to help us find exactly what we needed and was accommodating to our family's needs within the shop too. We've been left with an efficient pircahse of a hi... See more
An excellent service from start to finish. From visiting the showroom where my requirements and budget were understood, kept up to date by email and text on the progress of my order, to delivery on th... See more
Company replied
This store made the process of buying a bed and mattress so smooth. Hawa helped us through it and was so useful. She gave amazing suggestions and answered any of queries. She also helped us get the be... See more
Company replied
Company details
About Bensons For Beds - Bolton Middlebrook
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, United Kingdom
- 1204699371
4.8
Excellent
850 reviews
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Excellent service from ordering in…
Excellent service from ordering in store to delivery.
July 17, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear you received excellent service throughout your experience, from placing your order in-store to receiving your delivery. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Bolton Middlebrook
We're happy to hear that your experience with us was smooth and hassle-free. We appreciate your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Knowledgeable staff who could answer…
Knowledgeable staff who could answer every question.
July 12, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased our team was knowledgeable and able to answer all of your questions. Thank you for your kind words!
The experience at Middlebrook Bolton…
The experience at Middlebrook Bolton and the help of Sara was nothing short of excellent.
Everything explained, advice when needed and no pressure.
Thank you 😊
July 11, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear that your experience was excellent and that our team member provided clear explanations and helpful advice without any pressure. Thank you for your kind feedback!
Efficient and dependable
Friendly staff, not pushy. Ordered paid for and delivered very quickly. We’ve used Bensons in the past and they never fail to provide quality products.
July 9, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear that our staff were friendly and not pushy, and that your order was delivered very quickly. It's wonderful to know we continue to provide quality products!
Helpful and friendly staff
The salesperson (Hawa) was very helpful and friendly and very knowledgeable about the products l was interested in.
July 9, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear our salesperson was very helpful, friendly, and knowledgeable about the products you were interested in. Thank you for your kind feedback!
Great sales experience in store
Great sales experience in store. Regular updates regarding the delivery.
July 5, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased you had a great sales experience in-store and received regular updates regarding your delivery. Thank you for your kind feedback!
Team Bensons
The sales representative was extremely…
The sales representative was extremely helpful, pleasant and knowledgeable
July 8, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased our sales representative was extremely helpful, pleasant, and knowledgeable. Thank you for your kind feedback!
Fantastic Company and service..
Fantastic Company and service... always bought our Beds from them...
June 30, 2026
Unprompted review
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear you've consistently had a fantastic experience with our company and service over the years! Thank you for your continued loyalty.
Thanks for a great service the Mattress…
Thanks for a great service the Mattress was delivered safely very quickly
May 29, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased you received great service and your mattress was delivered safely and quickly! Thank you for your kind feedback.
Good quality product and any issues we…
Good quality product and any issues we had were dealt with swiftly by the Bensons team
July 3, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased you're happy with the quality of the product and that our team swiftly resolved any issues you experienced. Thank you for your feedback!
Great customer service and knowledge of…
Great customer service and knowledge of Sara
Never felt under pressure
So nice to receive genuine customer service 🙌
July 4, 2026
Unprompted review
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased you received genuine customer service and felt no pressure. We're glad you found our team knowledgeable. Thank you for your kind feedback!
First Class Customer Service
The range of products in the Bolton store was extensive and the service we received from the staff was wonderful. Hawa in sales went the extra mile to ensure we were satisfied. She made the difference between us choosing Benson for Beds versus other local stores.
June 25, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We are so pleased to hear about your excellent experience with our team. It's wonderful that our colleague provided such helpful service and made a difference in your decision. Thank you for your kind feedback!
Team Bensons
Full Marks to Bensons
From ordering our new bed with Ben at Bensons right through to Ant and Duncan delivering it the whole process could not have gone any better. Well done to everyone at Bensons. ☺️
June 27, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We are so pleased to hear that your entire experience, from ordering to delivery, was excellent. Thank you for your kind words!
Team Bensons
Looking forward to a good night sleep!
Upon entering the store the store was clean and cool, as we are currently having intense heat it was refreshing to go into a well conditioned store. Upon entering I was greeted and asked what I was looking for today and if there was any specific styles of beds that I liked. I chose to walk around the store independently and when I found something that suited my needs I spoke to a staff member named Hawa, she was very informative and gave good advice and guidance and suggested the sleep machine to find my perfect mattress. She worked with me to get the best products for my needs, I am now excited for delivery of my new bed and mattress. Thank you Hawa your a credit to the store!
June 25, 2026
Unprompted review
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased to hear you had such a positive experience in our cool and clean store, especially with the current heat! It's wonderful that our colleague provided such informative guidance and helped you find the perfect products for your needs. We're excited for your delivery!
Team Bensons
Reply from Bensons For Beds - Bolton Middlebrook
We are so pleased to hear that our team provided such great service. Thank you for your positive feedback!
Team Bensons
Exceptional service and product
Exceptional service from purchase to delivery. Staff extremely helpful in store. Regular updates with delivery time slot. On time and friendly delivery drivers. Bed had straightforward instructions and we love the bed and mattress. Very comfortable and British made, fantastic quality. Highly recommend, thank you.
June 22, 2026
Reply from Bensons For Beds - Bolton Middlebrook
Thank you for your positive feedback we are glad you enjoyed our service and happy with your order!
Ben on the sales desk was was fabulous
Ben on the sales desk was was fabulous! The bed is absolutely beautiful and comfy. The delivery men were lovely and courteous
June 19, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased our sales team was fabulous and your bed is beautiful and comfy. Thank you for your kind words!
Team Bensons
The sales staff Hawa was very helpful…
The sales staff Hawa was very helpful and reassuring.
June 20, 2026
Unprompted review
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased our sales team was helpful and reassuring. Thank you for your kind words!
Team Bensons
Staff was great happy with purchase…
Staff was great happy with purchase thank you very much
June 21, 2026
Reply from Bensons For Beds - Bolton Middlebrook
We're so pleased our team was great. Thank you for your kind words!
Team Bensons
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