Brought a mattress from Benson’s after looking at other stores. We visited the Brighton store and the individual was very polite and one thing that was very much appreciated was the fact that he sho... See more
Location
Switch locationPelham Terrace, BN2 Brighton and Hove, England, GB
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Friendly helpful advice in store when I went in looking to but a replacement double mattress for my daughter’s room. Manisha and her colleague listened to my queries and provided suggestions and solut... See more
Company replied
Ade, the gentleman who helped me choose my mattress was extremely helpful. He gave me lots of information on which mattress would suit me best, and he really assisted me with advice on what to look fo... See more
Bought in Brighton store, dealt with Manisha and her colleague from Co. Down (didn't get his name). Honest and upfront in explaining the pros and cons of all options. Delivery bang on time. Deliver... See more
Company replied
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About Bensons For Beds - Brighton
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Pelham Terrace, BN2, Brighton and Hove, England, United Kingdom
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Brighton store…
Ryan and all the team in Brighton store have been super helpful and patient. The atmosphere is always bright, supportive and relaxed, and we are really happy to have found the mattress and bed we want.

Reply from Bensons For Beds - Brighton

Reply from Bensons For Beds - Brighton
Iqbal Attention was great
Iqbal Attention was great, he helped us to choose the right mattress and the process was seamless. He explained everything in good details. the shop has a good variety of mattresses.

Reply from Bensons For Beds - Brighton

Reply from Bensons For Beds - Brighton
Good honest information No hard sell…
Good honest information No hard sell , tried all the beds for the mattress most suitable for me genuine salesman for once let me take my time, answered all the questions honestly OFFERED Please note offered all the after sales purchases not rammed down your throat , purchased the insurance 5 yrs £ 45
At my age 81. Yrs. a must I’m afraid. Well done
Adrian you serve bensons well

Reply from Bensons For Beds - Brighton
Excellent service from very…
Excellent service from very knowledgeable staff. Ryan the Brighton store manager was very helpful explaining the benefits and qualities of different materials in their mattress range. Ended up with a bargain clearance item. 😀😀

Reply from Bensons For Beds - Brighton
Great customer service
We had very attentive and considerate customer service from Iqbal at the Brighton Store.

Reply from Bensons For Beds - Brighton
The instore experience was second to none
After a housing crisis my son was finally moving into his own home but needed an affordable, good quality bed and mattress. To be honest we didn’t think we could afford anything from Bensons for Beds and were considering buying secondhand, but went to look on the off chance of finding an affordable mattress. From the moment we walked into store Nick our salesman gave us his undivided attention and did his absolute best to meet our needs. He showed us a range of options in store, researched the available stock in the warehouse and worked with my son to find the right bed and mattress within his very tight budget.
Nick was really incredible and deserves full recognition for going the extra mile that night as he not only secured a sale but really made my sons week.

Reply from Bensons For Beds - Brighton
Very friendly staff
Upon entering the store we were acknowledged by nice friendly staff, Manisha was very knowledgeable but not pushy, gave alot of information on various mattresses, but then gave us time alone to discuss options, preferences etc.after choosing the sale was dealt with very efficiently. I have been kept well informed regarding delivery day and time and feel confident it will arrive on time

Reply from Bensons For Beds - Brighton
Me and my mum popped in to purchase a…
Me and my mum popped in to purchase a mattress, unfortunately we didn't have tons to spend this visit but we was welcomed in and shown around by Iqbal, who was really friendly and happy to show us around. They have pretty much every option for anyone's budget and needs, enormous display of beds/mattresses with most available in different firmness types, sizes, budgets ect, the showroom was impeccably clean, warm and inviting. Once we had picked the mattress, Iqbal made the transaction with us incredibly quickly and smoothly, he was very thorough, double checking all the order details were correct and that we was happy with it all while remaining friendly and professional. A very smooth and positive experience, highly recommend these guys. If I ever need a new mattress and have plenty of money I will definitely be going back to check out the expensive range!! 10/10 from me

Reply from Bensons For Beds - Brighton
Excellent service throughout
Excellent service throughout. I was served by Manisha who was very helpful in showing me the various options available and giving me time and space to come to a decision. Also, a huge "shout out" to Nick the manager who offered to dismantle my old bed frame so that it could be taken away for recycling. I don't have anyone who could do this so it was a huge help to me. THANK YOU. A friendly and professional team.

Reply from Bensons For Beds - Brighton

Reply from Bensons For Beds - Brighton

Reply from Bensons For Beds - Brighton
great service
Brilliant from start to finish. Nick was really good and very helpful. He made me try a lot of different mattresses but was not pushy in making me chose a certain one. He left it up to me.
Delivery men were in and out in no time and although given a 2 hour slot. They called 30 mins before

Reply from Bensons For Beds - Brighton
Amazing service very excited to receive…
Amazing service very excited to receive our new bed!

Reply from Bensons For Beds - Brighton
Ryan was patient and clear
Ryan was patient and clear in his explanations. We didn't feel rushed or pressured.

Reply from Bensons For Beds - Brighton
Excellent service
Excellent service, very knowledgeable and helpful.
Thank you Ryan, would definitely recommend

Reply from Bensons For Beds - Brighton
Great service and knowledge from Ryan…
Great service and knowledge from Ryan and Iqbal helped us to get the bed and mattress we needed all in all an excellent service thank you

Reply from Bensons For Beds - Brighton
Superb service
The missus and I popped into Bensons in Brighton just to do a bit of research and we were greeted by Ade, who gave some good pointers and suggestions on what would suit our needs.
We decided on the bed and mattress we wanted and we were guided through the whole process. Again, Ade was very helpful during this.
We've been using our new bed for 4 days and we are loving every second of it. It is extremely comfortable and we'll likely not get another bed for a very long time.

Reply from Bensons For Beds - Brighton
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