Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before ha... See more
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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See what reviewers are saying
The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
A positive experience with a friendly and knowledgeable staff member. Very pleased with my purchase of a small double bed and mattress. Kalem is a real credit to your team. Thank you.
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
Company details
About Bensons For Beds - Brislington
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
4.9
Excellent
258 reviews
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Excellent service
Excellent service . Knowledgable polite and helpful
Salesman.
Polite and very helpful delivery men . On time excellent
Communication .Did what they said they would do
October 6, 2023
Great customer service
Spencer at the Brislington store was friendly and helpful throughout. I would return just on his service alone. Thank you!
September 17, 2023
Helpful friendly staff
We went in just to look at mattresses , we were greeted by a lovely female member of staff who offered help but was not at all pushy and left us to try the mattresses in our own time.
She answered our questions and the whole process of buying was made very easy.
September 10, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The experience was perfect
The experience was perfect. Sales assistant helpful polite and knowledgeable . I would thoroughly recommend Bensons.
September 11, 2023
Reply from Bensons For Beds - Brislington
Thankyou for your review, this is amazing - Team Bensons
Great service all round
Staff in store were really helpful and informative. Ordering process was simple and delivery was much faster than we expected. Delivery was fantastic - thanks to the two chaps who had to carry a king mattress quite a way because they couldn't get the truck along our narrow lane. They were still super cheerful and happy to take it upstairs for us. Great service all round!
August 19, 2023
Reply from Bensons For Beds - Brislington
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Julie was full of information and…
Julie was full of information and really explained all the different mattresses to us.
August 26, 2023
Reply from Bensons For Beds - Brislington
Thank you so much for your great review! -Team Bensons
Extremely helpful sales assistant
August 28, 2023
Reply from Bensons For Beds - Brislington
Thank you for your kind words, Christine! - Team Bensons
Purchase of mattress
Excellent service and very friendly. Greeted us when we walked in.
August 29, 2023
Reply from Bensons For Beds - Brislington
Thank you for your lovely review - Team Bensons
Friendly and knowledgeable staff.
August 21, 2023
Reply from Bensons For Beds - Brislington
Thank you for your feedback! -Team Bensons
The lady who served us was lovely and…
The lady who served us was lovely and very helpful. Nothing was too much trouble and she was lovely to talk to.
August 18, 2023
Reply from Bensons For Beds - Brislington
We're thrilled to hear this Becky. Thank you for your 5* review. -Team Bensons
Super helpful and friendly assistance
Super helpful and friendly assistance. Great value
August 19, 2023
Reply from Bensons For Beds - Brislington
We're pleased to hear this Claire! Thank you for taking the time to leave us a review. -Team Bensons
We have shopped at Bensons before so…
We have shopped at Bensons before so that's why we went back. Maureen who attended to us was very helpful without being pushy. She had a bit of a problem on her I pad but got there in the end.
August 18, 2023
Reply from Bensons For Beds - Brislington
Hello Mr & Mrs McGough, this is a great review! We are happy to hear that we were able to provide a great service for you. We really appreciate the time taken to provide us with this feedback. - Team Bensons
Great Service.
The lady who served us was impeccable. Couldn’t have been more helpful.
August 13, 2023
Reply from Bensons For Beds - Brislington
Hello Mary,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Very helpful assistant
Very helpful assistant who took us through all the options and confirmed prices, discounts etc.
August 11, 2023
Reply from Bensons For Beds - Brislington
Hello Mrs Tozer, this is great to hear! We are glad that we could provide you with a great service and hope that you enjoy your new purchase. Thank you for taking the time to provide us with this feedback. - Team Bensons
Helpful and knowledgeable staff
Helpful and knowledgeable staff , huge range of beds and accessories .
August 8, 2023
Reply from Bensons For Beds - Brislington
Hello Jeffrey,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Reply from Bensons For Beds - Brislington
Hello Sandra.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The staff were really…
The staff were really helpful,professional and friendly.
The stock was very good well priced, nice lay out.
July 21, 2023
Reply from Bensons For Beds - Brislington
Hello Laura.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
was a nice easy experience
was a nice easy experience, staff were helpful & guided us through the various options.
July 9, 2023
Reply from Bensons For Beds - Brislington
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Very helpful and knowledgeable assistant
July 12, 2023
Reply from Bensons For Beds - Brislington
We really appreciate the time taken to leave this lovely review Jeff. -Team Bensons
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