Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... See more
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Location
Switch locationUnit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it... See more
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Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... See more
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Sharon was very helpful and informative without being at all pushy which we appreciated. She guided us through the process, explaining the various deals we were interested in and enabled us to find a... See more
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Company details
About Bensons For Beds - Bristol Imperial
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, United Kingdom
- 1179642525
4.8
Excellent
258 reviews
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Reply from Bensons For Beds - Bristol Imperial
We're so pleased to hear that a member of our staff was very helpful and had your bed ready for collection! Thank you for your wonderful feedback.
Buy from Bensons beds
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4 minutes. Excellent service
July 6, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased to hear about your excellent experience with us! It's wonderful that your delivery was exactly on time and that our team was so cheerful and efficient in setting up your new bed.
Staff was very helpful and informative.
Sharon was very helpful and informative without being at all pushy which we appreciated. She guided us through the process, explaining the various deals we were interested in and enabled us to find a bed we were happy with at a price we could afford.
June 30, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased our team member was helpful and informative without being pushy, guiding you through the process. It's wonderful that you found a bed you were happy with at an affordable price. Thank you for your kind feedback!
Team Bensons
The whole team at imperial park
The whole team at imperial park. Sharon (the manager) Julie who was from the cribbs store but covering at the time in imperial park) I nearly decided to buy a bed at dreams as it was on par to the one at bensons and but cheaper but because of the service I received from Julie at first I decided to go back to bensons. So basically customer service can help a customer decide overall more so than the product it self. Julie is a credit to the company. Also the aftersales bit was also good Gill was very lovely and helpful from customer services and Lewis at imperial park helped me too. Nothing was a bother nice bloke. Sharon sorted the delivery as I kept changing the date and she was on it even though they were busy. The delivery guys were lovely (I didnt take there names) one was from Birmingham and one Cheltenham but used to live in the area im in. Very lovely blokes and polite 😊 I would highly recommend bensons from this experience
June 23, 2026
Reply from Bensons For Beds - Bristol Imperial
We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic to know that the exceptional service you received, particularly from our team members, made such a positive impact on your decision. We're delighted that our colleagues were able to assist you so effectively, from your initial visit to the smooth delivery of your purchase. Your kind words truly highlight the dedication of our staff.
Team Bensons
Very professional and so nice I have always bought my beds from bensons and I am truly happy with them
Very professional and so nice
June 26, 2026
Reply from Bensons For Beds - Bristol Imperial
We appreciate your kind words! We are so glad our team was professional and provided you with a nice experience. Thank you for sharing your feedback.
Team Bensons
The delivery lads beavered away in…
The delivery lads beavered away in awful hot weather. They were very polite. The bed is lovely. I'm very pleased.
June 28, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased you love your new bed and our delivery team provided polite service despite the hot weather. Thank you!
Team Bensons
Lady in Imperiual park store was great.
June 17, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so glad you had a great experience! We appreciate your kind words.
Team Bensons
We were actually served by a new…
We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it is too soon to comment on delivery or comfort!
June 14, 2026
Reply from Bensons For Beds - Bristol Imperial
We're delighted to hear our team provided such a pleasant and helpful experience! We appreciate you sharing your positive feedback.
Team Bensons
We were not jumped on in store ,and…
We were not jumped on in store ,and were allowed to try out the beds first then the guy came over ,very straight forward purchase of the mattress,the delivery was on time and very quick and no mess .
May 30, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased to hear your mattress purchase was straightforward, from trying beds to on-time, quick, and clean delivery. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Bristol Imperial
We're delighted you're happy with your deal and our lovely staff. Thank you!
Team Bensons
Great service
All very smooth and efficient from initial ordering in branch to delivery of new mattress and disposal of old one
June 4, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased your experience, from ordering to delivery and disposal, was smooth and efficient. Thank you for your kind feedback!
Team Bensons
Staff in the Bristol Imperial park…
Staff in the Bristol Imperial park store were excellent
May 26, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so glad our team provided excellent service. Thank you for your kind words!
Team Bensons
Lewis was friendly and helpful
Lewis was friendly and helpful, gave us advice but let us take time to decide.
May 24, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so glad to hear you had a positive experience with our team. Thank you for your kind words!
Team Bensons
Very helpful staff
May 16, 2026
Reply from Bensons For Beds - Bristol Imperial
Thank you!
Team Bensons - Jess
Purchasing a Divan
The whole experience of purchasing our Divan was made easier by the staff being very helpful guiding to what we wanted
May 15, 2026
Reply from Bensons For Beds - Bristol Imperial
We're so pleased our team helped make your Divan purchase easier by guiding you to what you wanted. Thank you!
Team Bensons
Reply from Bensons For Beds - Bristol Imperial
We appreciate your excellent feedback!
Team Bensons - Jess
Best mattress we have ever bought
Best mattress we have ever bought , so comfortable , the sales assistant who we dealt with to check out mattresses was do helpful, we then bought online following our visit, would highly recommended
January 25, 2026
Reply from Bensons For Beds - Bristol Imperial
Thank you so much for the wonderful feedback! We’re thrilled to hear it’s the best mattress you’ve ever bought and that it’s so comfortable. Great to know our sales assistant was helpful during your visit and that ordering online worked smoothly afterwards. Thanks for the recommendation — it really means a lot to us!
Fantastic
From the very knowledgeable salesman in the Imperial Park (Bristol) store to the very courteous delivery drivers. Was kept up to date on delivery throughout. Excellent experience all round.
April 11, 2026
Reply from Bensons For Beds - Bristol Imperial
Lovely to hear! From knowledgeable in‑store advice to courteous delivery and great communication — that’s exactly what we aim for ⭐
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Chloe at benson for beds brislington is fantastic!
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but was honest about quality and durability. She even helped us take it to our vehicle.
April 15, 2026
Reply from Bensons For Beds - Bristol Imperial
Thank you so much for the fantastic feedback! We’re delighted to hear Chloe at our Brislington store provided such knowledgeable, honest, and efficient support. Staying within budget while being clear about quality is exactly what we aim for — we’ll be sure to pass on your kind words to her.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Knowledgeable sales man.
Knowledgeable sales man.
Quick delivery date.
Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van.
Very pleased with price & quality of tempur mattress.
April 5, 2026
Reply from Bensons For Beds - Bristol Imperial
Thank you for such a great review! 😊 We’re delighted to hear our knowledgeable salesperson helped you find the right mattress, and that delivery was quick and smooth. It’s wonderful to know our delivery team took such good care, and we’re especially pleased you’re happy with the price and quality of your Tempur mattress. Enjoy many comfortable nights ahead,
Megan | Customer Care Specialist✨
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