Bensons For Beds - Camborne Reviews 

213
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TrustScore 5 out of 5

4.8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB

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Rated 5 out of 5 stars

Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... See more

Rated 5 out of 5 stars

Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... See more

Rated 5 out of 5 stars

Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more

Company replied

Rated 5 out of 5 stars

When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Camborne

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom

  • 1209711392

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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4.8

All reviews

(213)

25,976 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ottoman Bed

Ali at the store was really helpful when we went to make our purchase, with no pressure and helpful guidance.
The delivery drivers on the day the bed arrived, were great at communicating on the day when we could expect our delivery, they were polite and professional with a smile.

February 17, 2026
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Reply from Bensons For Beds - Camborne

Thank you for your wonderful review! 😊 We’re so pleased to hear that Ali was really helpful and offered great guidance with no pressure while you made your purchase. It’s also lovely to know the delivery drivers kept you well informed on the day and were polite, professional, and cheerful throughout. We truly appreciate your feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Good customer service

Good Customer service throughout including delivery, Would definitely recommend

February 14, 2026
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Reply from Bensons For Beds - Camborne

We appreciate your recommendation and are so glad to hear you received good customer service, including delivery!

Rated 5 out of 5 stars

staff member knowledgeable polite and…

staff member knowledgeable polite and helpful

February 12, 2026
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Reply from Bensons For Beds - Camborne

We're so glad our staff member was knowledgeable, polite, and helpful! We appreciate you sharing this positive feedback with us.

Rated 5 out of 5 stars

Good service from Bensons

Glen and Paul were very courteous and respectful of our property. We were given a call first thing confirming approximate delivery time and then a call 10 minutes prior to delivery. This is the second time I have used Bensons for Beds and would definitely recommend them

February 11, 2026
Unprompted review
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Reply from Bensons For Beds - Camborne

We're happy to hear that our team was courteous and respectful of your property. We appreciate your positive feedback regarding the delivery updates and your recommendation. Thank you for choosing us again,
Megan at Customer Care

Rated 5 out of 5 stars

Excellent service and advice when we…

Excellent service and advice when we shopped and fast efficient delivery, Ryan and Paul who delivered the mattress were so helpful and a great product 😊

February 8, 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you received excellent service and advice while shopping, along with fast, efficient delivery. We appreciate your positive feedback on the product!

Rated 3 out of 5 stars

Pillows

We bought 2 pillows at £75 each , unfortunately one was a back sleeper and we wanted a side sleeper. Went to return it today and it was refused stating due to hygiene purposes. Very annoyed at loosing £75 ! It had been tested in store but was given the wrong one .

February 3, 2026
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Reply from Bensons For Beds - Camborne

Thank you for sharing your feedback, and I’m really sorry to hear about your experience Julie. I completely understand how frustrating it must feel to be left out of pocket after being given the wrong pillow type in store, especially when you only realised once you got home.

While our pillow returns policy is in place for hygiene reasons, we will feed this back internally to see what we can do to change this.

Thank you for bringing this to our attention,
Megan at Customer Care

Rated 5 out of 5 stars

Good customer service.

Good customer service.
Not pushy.
Very helpful and polite.

February 3, 2026
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Reply from Bensons For Beds - Camborne

We're so happy to hear you received good customer service that was helpful and polite, without being pushy! We appreciate your feedback.

Rated 5 out of 5 stars

The accomodating manner of the salesman

The accomodating manner of the salesman

January 31, 2026
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Reply from Bensons For Beds - Camborne

We appreciate your feedback and are so glad to hear about the accommodating manner of our salesman. Thank you,
Megan at Customer Care

Rated 5 out of 5 stars

Very happy with purchase

Great experience looking in store, friendly staff, very helpful. Fast delivery.
Highly recommended

January 23, 2026
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Reply from Bensons For Beds - Camborne

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful, and that you experienced fast delivery!

Rated 5 out of 5 stars

Great service from the showroom to…

Great service from the showroom to delivery

January 25, 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had great service from our showroom to your delivery! Thank you for letting us know about your experience.

Rated 5 out of 5 stars

A great employee

Quite simply, John! He couldn’t do enough to help, support and advise. Great attitude and all round friendly guy.

January 20, 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team member was helpful and supportive!

Rated 5 out of 5 stars

First class friendly service from the …

First class friendly service from the young chap at the Pool - Cornwall store.

Knowledgeable and helpful 🙏

Would recommend 👌

January 2, 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you received friendly and knowledgeable service at our Pool - Cornwall store. We appreciate your recommendation and thank you for your positive feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Very helpful sales assistant who…

Very helpful sales assistant who explained the options and showed us different mattresses.

January 1, 2026
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Reply from Bensons For Beds - Camborne

We appreciate you taking the time to leave us a review. We are so glad to hear that our sales assistant was helpful in showing you our mattresses! Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, helped us find the right type of mattress in the right price range

December 30, 2025
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Reply from Bensons For Beds - Camborne

We're so glad that our staff was helpful in finding the right mattress at the right price for you. Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Welcoming, knowledgeable and helpful

Welcomed by staff at the store. All staff very knowledgeable and helpful. This meant we could make a decision on our purchase with confidence. Precise details given re delivery etc which is very helpful.
Thankyou

December 26, 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that our knowledgeable staff helped you make a confident purchase decision. We appreciate your feedback regarding the precise delivery details provided. Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Please don't ever close your stores

Please don't ever close your stores . We always buy our mattress from Benson's as the customer service is always excellent and you cannot get an idea of a mattress online, you need to see and try it first.

November 30, 2025
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Reply from Bensons For Beds - Camborne

We appreciate your continued loyalty and are so glad our in-store customer service and the ability to try our mattresses meet your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

A friendly and efficient service.

A friendly and efficient service.

November 20, 2025
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Reply from Bensons For Beds - Camborne

Thank you so much for your kind words! We're thrilled to hear you found our service friendly and efficient—it’s exactly what we aim for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.

Rated 5 out of 5 stars

Great sales experience and delivery.

Great sales experience. Good value. Great quality. Delivery was exactly as detailed. Great communication with delivery drivers. Put bed together in excellent manner.

November 11, 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had a great sales experience and found good value in our quality. We're also glad the delivery and setup met your expectations. Thanks for your feedback,
Megan at Customer Care

Rated 4 out of 5 stars

Bravo Zulu

From sale to delivery excellent service

November 13, 2025
Unprompted review
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Reply from Bensons For Beds - Camborne

Thank you for your feedback. We’re thrilled to hear that your experience from sale to delivery was excellent.💜 Thank you for your positive review David – Lauryn at Customer Care.

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