Friendly and experienced staff. We were actually going to go next door to Dreams but bought our bed because we located exactly what we wanted and didn't feel the need to shop around. Thank you ladies... See more
Company replied
Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready t... See more
Company replied
Good customer service from start to finish. Was kept upto date on delivery times. Overall great service, staff were happy to help and not pushy.
Company replied
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.7
Excellent
83 reviews
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They kept is informed ever step of the…
They kept is informed ever step of the way. The whole process was very smooth . Thank you.
May 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly and experienced staff
Friendly and experienced staff. We were actually going to go next door to Dreams but bought our bed because we located exactly what we wanted and didn't feel the need to shop around. Thank you ladies!
May 20, 2026
Reply from Bensons For Beds - Cannock
We're delighted our friendly and experienced team helped you find exactly what you wanted, making your shopping experience efficient and satisfying. Thank you for your kind words!
Team Bensons
Friendly honest sales staff
Friendly honest sales staff that listened to your needs and advised. Not pushy.
May 18, 2026
Reply from Bensons For Beds - Cannock
We're happy to hear our sales staff listened to your needs and provided helpful advice without being pushy.
Team Bensons - Jess
Good customer service
Good customer service from start to finish. Was kept upto date on delivery times. Overall great service, staff were happy to help and not pushy.
April 23, 2026
Reply from Bensons For Beds - Cannock
We're so pleased you experienced great service from start to finish and appreciated our helpful team!
Team Bensons - Jess
It was an overall good experience
May 11, 2026
Reply from Bensons For Beds - Cannock
We are so pleased you had a good experience. Thank you for your positive feedback; we appreciate it.
Team Bensons - Jess
We went to your Cannock branch and were…
We went to your Cannock branch and were looked after by a lovely lady named Sue.
She was professional, courteous and knowledgeable.
She made the sale very easy for us but at yhe same time gave us our own space to consider things.
May 5, 2026
Reply from Bensons For Beds - Cannock
We appreciate your positive feedback! We're so glad to hear that you found your in-store experience easy and that our team member was professional, courteous, and knowledgeable while giving you space to consider your options.
Team Bensons
Fantastic
Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready to purchase. He wasn’t pushy very knowledgeable, professional but friendly and helpful!
The products are of great quality with plenty of options to chose from.
May 3, 2026
Reply from Bensons For Beds - Cannock
Thank you for the lovely review! 😊 Luke will be thrilled to hear this. We’re so glad he was there at just the right moments—friendly, knowledgeable, and never pushy—and that you found plenty of great options. Enjoy your purchase and thanks for choosing us! 🛏️✨
Great experience from star to finish
Great experience from star to finish. All the staff were extremely helpful and gave us some great advice without being to pushy. The bed was delivered on the date and time that was agreed.
April 27, 2026
Reply from Bensons For Beds - Cannock
Thank you! 😊 We’re so pleased you had a great experience from start to finish. It’s lovely to hear our team’s helpful, no‑pressure advice and reliable delivery made everything just right. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Inshore staff friendly and helpful.
Inshore staff friendly and helpful.
Delivered on time - delivery people very helpful and considerate
April 17, 2026
Reply from Bensons For Beds - Cannock
We appreciate your feedback! We're happy to hear that our in-store staff were friendly and helpful, and that your delivery was on time and considerate.
Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Cannock
Thank you for your feedback! We’re so pleased to hear you had a great experience and that Sue was really helpful — she’ll be delighted to hear your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent from the start
Excellent from the start , very professional in store to the excellent delivery and assembly
April 5, 2026
Reply from Bensons For Beds - Cannock
Thank you for your wonderful feedback! 😊 We’re delighted to hear everything was excellent from the very start—from the professional service in store right through to the delivery and assembly. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Cannock
Thanks for your feedback — great to know our team looked after you well.
Sleep well,
Megan | Customer Care Specialist💜
Friendly staff and helpful service
Everyone in the store was lovely. We had great service from Rachel, who helped us navigate the huge choice of mattresses.
March 21, 2026
Reply from Bensons For Beds - Cannock
Thank you for your lovely feedback! We’re so pleased to hear everyone in store was welcoming and that Rachel helped guide you through our wide range of mattresses. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Good comment throughout from sale to…
Good comment throughout from sale to delivery and installation absolutely highly recommend
March 19, 2026
Reply from Bensons For Beds - Cannock
Thank you for the fantastic feedback! 😊
We’re delighted to hear you had great communication throughout — from the sale to delivery and installation. It’s wonderful to know everything was smooth, consistent, and professional from start to finish.
We truly appreciate your high recommendation — it means a lot! 🌟
Thanks again for choosing us,
Megan at Customer Care
Friendly and informative staff.
Friendly and informative staff. This is our second order with them wouldn't go anywhere else!
March 15, 2026
Reply from Bensons For Beds - Cannock
Thank you so much for giving us 5 stars Sheila! We’re delighted to hear our staff were friendly and informative. It means a lot that this is your second order with us — we truly appreciate your loyalty and kind words. We’re so glad you wouldn’t go anywhere else,
Megan at Customer Care! 😊🛏️
Reply from Bensons For Beds - Cannock
We’re so glad to hear the delivery team were polite and professional. Really appreciate your feedback,
Megan at Customer Care💜
From ordering my new mattress to…
From ordering my new mattress to delivery Bensons for Beds were both efficient, patient and friendly. They kept me constantly informed by text and email regarding delivery and the two men who delivered it were courteous and pleasant. I would definitely recommend Bensons without hesitation.
March 11, 2026
Reply from Bensons For Beds - Cannock
Barbara Alcock,
We appreciate your positive feedback! It's great to know our team was efficient, patient, and friendly from ordering to delivery, and that you were well-informed throughout the process. We're delighted you recommend us!
Team Bensons - Jessica
Visited Benson For Beds in Cannock…
Visited Benson For Beds in Cannock after visiting another retailer next door. Wow, what a difference.
Sue was attentive, knowledgeable and listened to my needs. The end result was a mattress chosen in conjunction with my sleep expert and I can’t wait for it to arrive. Sue, you are a credit to the store and it was great to chat to you. Thank you!
February 17, 2026
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you so much for your wonderful feedback Rebecca! We’re thrilled to hear Sue made such a positive difference on your visit. Her knowledge, attentiveness, and genuine care really shine through, and she’ll be delighted to know she helped you find the perfect mattress. We’re excited for it to arrive for you,
Megan at Customer Care
The staff was very knoledgeable about…
The staff was very knoledgeable about the products and what would suit me best
February 17, 2026
Reply from Bensons For Beds - Cannock
We're so happy to hear that our staff was knowledgeable about our products and helped you find what suited you best. Thanks for your positive review.
Stewart - Team Bensons
Excellent all round service
Excellent sales assistant, informative but not pushy.
Delivery executed without issue, friendly and speedy.
February 14, 2026
Reply from Bensons For Beds - Cannock
We appreciate your positive feedback. We're so happy to hear that our sales assistant was informative and not pushy, and that your delivery was speedy and friendly!
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