The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more
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Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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visit to store was relaxed, no pushy salesperson. matresses were explained and all went well. delivery was on day promised at time given, all staff were friendly knowledgable and efficient.
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I had great service from this company. I have used a competitor for years but last time I received a sub-standard product delivered by the most obnoxious driver I have ever encountered. By contras... See more
Company replied
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.8
Excellent
97 reviews
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Fantastic
Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready to purchase. He wasn’t pushy very knowledgeable, professional but friendly and helpful!
The products are of great quality with plenty of options to chose from.
May 3, 2026
Reply from Bensons For Beds - Cannock
Thank you for the lovely review! 😊 Luke will be thrilled to hear this. We’re so glad he was there at just the right moments—friendly, knowledgeable, and never pushy—and that you found plenty of great options. Enjoy your purchase and thanks for choosing us! 🛏️✨
Great experience from star to finish
Great experience from star to finish. All the staff were extremely helpful and gave us some great advice without being to pushy. The bed was delivered on the date and time that was agreed.
April 27, 2026
Reply from Bensons For Beds - Cannock
Thank you! 😊 We’re so pleased you had a great experience from start to finish. It’s lovely to hear our team’s helpful, no‑pressure advice and reliable delivery made everything just right. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Inshore staff friendly and helpful.
Inshore staff friendly and helpful.
Delivered on time - delivery people very helpful and considerate
April 17, 2026
Reply from Bensons For Beds - Cannock
We appreciate your feedback! We're happy to hear that our in-store staff were friendly and helpful, and that your delivery was on time and considerate.
Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Cannock
Thank you for your feedback! We’re so pleased to hear you had a great experience and that Sue was really helpful — she’ll be delighted to hear your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent from the start
Excellent from the start , very professional in store to the excellent delivery and assembly
April 5, 2026
Reply from Bensons For Beds - Cannock
Thank you for your wonderful feedback! 😊 We’re delighted to hear everything was excellent from the very start—from the professional service in store right through to the delivery and assembly. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Cannock
Thanks for your feedback — great to know our team looked after you well.
Sleep well,
Megan | Customer Care Specialist💜
Friendly staff and helpful service
Everyone in the store was lovely. We had great service from Rachel, who helped us navigate the huge choice of mattresses.
March 21, 2026
Reply from Bensons For Beds - Cannock
Thank you for your lovely feedback! We’re so pleased to hear everyone in store was welcoming and that Rachel helped guide you through our wide range of mattresses. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Good comment throughout from sale to…
Good comment throughout from sale to delivery and installation absolutely highly recommend
March 19, 2026
Reply from Bensons For Beds - Cannock
Thank you for the fantastic feedback! 😊
We’re delighted to hear you had great communication throughout — from the sale to delivery and installation. It’s wonderful to know everything was smooth, consistent, and professional from start to finish.
We truly appreciate your high recommendation — it means a lot! 🌟
Thanks again for choosing us,
Megan at Customer Care
Friendly and informative staff.
Friendly and informative staff. This is our second order with them wouldn't go anywhere else!
March 15, 2026
Reply from Bensons For Beds - Cannock
Thank you so much for giving us 5 stars Sheila! We’re delighted to hear our staff were friendly and informative. It means a lot that this is your second order with us — we truly appreciate your loyalty and kind words. We’re so glad you wouldn’t go anywhere else,
Megan at Customer Care! 😊🛏️
Reply from Bensons For Beds - Cannock
We’re so glad to hear the delivery team were polite and professional. Really appreciate your feedback,
Megan at Customer Care💜
From ordering my new mattress to…
From ordering my new mattress to delivery Bensons for Beds were both efficient, patient and friendly. They kept me constantly informed by text and email regarding delivery and the two men who delivered it were courteous and pleasant. I would definitely recommend Bensons without hesitation.
March 11, 2026
Reply from Bensons For Beds - Cannock
Barbara Alcock,
We appreciate your positive feedback! It's great to know our team was efficient, patient, and friendly from ordering to delivery, and that you were well-informed throughout the process. We're delighted you recommend us!
Team Bensons - Jessica
Visited Benson For Beds in Cannock…
Visited Benson For Beds in Cannock after visiting another retailer next door. Wow, what a difference.
Sue was attentive, knowledgeable and listened to my needs. The end result was a mattress chosen in conjunction with my sleep expert and I can’t wait for it to arrive. Sue, you are a credit to the store and it was great to chat to you. Thank you!
February 17, 2026
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you so much for your wonderful feedback Rebecca! We’re thrilled to hear Sue made such a positive difference on your visit. Her knowledge, attentiveness, and genuine care really shine through, and she’ll be delighted to know she helped you find the perfect mattress. We’re excited for it to arrive for you,
Megan at Customer Care
The staff was very knoledgeable about…
The staff was very knoledgeable about the products and what would suit me best
February 17, 2026
Reply from Bensons For Beds - Cannock
We're so happy to hear that our staff was knowledgeable about our products and helped you find what suited you best. Thanks for your positive review.
Stewart - Team Bensons
Excellent all round service
Excellent sales assistant, informative but not pushy.
Delivery executed without issue, friendly and speedy.
February 14, 2026
Reply from Bensons For Beds - Cannock
We appreciate your positive feedback. We're so happy to hear that our sales assistant was informative and not pushy, and that your delivery was speedy and friendly!
Efficient delivery men
Efficient delivery men, perfect timing, the bed is great. Plenty of storage. Very pleased with Bensons beds
February 12, 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you're very pleased with your bed and its storage, as well as the efficient delivery and perfect timing! Thanks for your feedback.
Stewart - Bensons Team
Very informative company
Very informative company, that kept us informed all the way through the process. Delivery drivers and fitters were very polite and professional. They tidied up all the packaging. They even removed their footwear by the front door, so no foot marks, especially as it was raining outside. They gave us full instructions on how to use our new beds, especially the TV bed. Really happy with the attention to detail and the quality of the service and the beds.
February 8, 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you were well-informed throughout the process and that our delivery and fitting team were polite and professional. It's great to know they took care to protect your home and provided thorough instructions. Thank you for your positive feedback on our service and beds!
Bensons best bed store in my opinion
After visiting cannock store to try out mattresses and getting help from the efficient staff member Rachel we wanted to think about it. We then our purhased our mattress online. The website is very clear and easy to use. We were sent emails to keep us up to date with order and sone helpful information. Very happy with Bensons.
January 31, 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you had a positive experience at our store and found our website clear and easy to use. We appreciate your positive feedback regarding the helpful information provided and are glad you're happy with your purchase!
We’d love to serve you again in the future.
Megan at Customer Care
A great experience from start to…
A great experience from start to finish, such care and consideration.
January 30, 2026
Unprompted review
Reply from Bensons For Beds - Cannock
We are happy to hear that you had such a positive experience with us. Thank you for sharing your kind words; we appreciate it.
We hope to welcome you back soon!
Megan at Customer Care
First class attention and quality product.
First class attention from Sue in Cannock branch who was very friendly.
Delivery details were updated regularly and as promised by two very capable polite, young men.
We are more than pleased with our purchase.
January 20, 2026
Reply from Bensons For Beds - Cannock
We're happy to hear you received first-class attention and found our team member to be very friendly! It's great that delivery details were updated regularly and that the delivery team were very capable and polite. Thank you for your positive feedback.
Great experience
Very easy to order with, helpful and friendly advice.
Delivery was brilliant, friendly, care taken and in time.
January 23, 2026
Reply from Bensons For Beds - Cannock
We appreciate your kind words! We're so glad to hear that you found our advice helpful and the ordering process easy. It's great to know your delivery was brilliant!
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