The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more
Company replied
Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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visit to store was relaxed, no pushy salesperson. matresses were explained and all went well. delivery was on day promised at time given, all staff were friendly knowledgable and efficient.
Company replied
I had great service from this company. I have used a competitor for years but last time I received a sub-standard product delivered by the most obnoxious driver I have ever encountered. By contras... See more
Company replied
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.8
Excellent
97 reviews
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First class service in every way
First class service in every way from purchasing to delivery
February 25, 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that you had a first-class experience with our service, from purchase to delivery. Thank you for your positive feedback, Megan at Customer Care
On time polite
On time polite, put materes where we wanted, all rubbish taken away.
February 11, 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that our team was punctual, courteous, and helpful. We appreciate you taking the time to leave us this positive feedback, Megan at Customer Care
We were welcomed by friendly staff.
We were welcomed by friendly staff. Luke showed us around. He was very friendly, funny, helpful, polite as well as professional. Great sales team.
February 3, 2025
Reply from Bensons For Beds - Cannock
We appreciate you sharing your positive experience! We are so glad to hear that our team was friendly, helpful, and professional. We value your feedback, Megan at Customer Care
Very good service from benson
Very good service from the sales lady to the delivery guys
Very expensive but can’t complain with the quality of my bed , mattress quilt & pillows
January 20, 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We appreciate you sharing your experience. We're glad the sales and delivery service was very good and that you're happy with the quality of your new bed, mattress, quilt, and pillows.
Take care,
Megan at Customer Care
Purchasing a bed…
It starts with the lady in the store sue her and the staff are very friendly Sue could sell sand to the Arabs very helpful.delivery also excellent two People
very efficient and friendly
The store is in Cannock orbital
January 2, 2025
Reply from Bensons For Beds - Cannock
We're happy to hear that you found our staff very friendly and helpful. We appreciate your positive comments regarding our delivery service and efficiency. Thank you for your feedback, Megan at Customer Care
The staff very helpful and…
The staff very helpful and knowledgeable about their subject.
January 17, 2025
Reply from Bensons For Beds - Cannock
We're happy to hear that our staff's knowledge and helpfulness stood out to you! We appreciate your positive feedback and support, Megan at Customer Care
Couldn't believe how quickly I got sorted
I'd seen some offers online, but wanted to go in store to ensure I got the best mattress for myself.
After a quick look around the store, Emma asked if she could be of any assistance. She was very knowledgeable and friendly, and patient whilst I tested out some mattresses. I was really impressed and ordered the bed and mattress there and then. Would highly recommend Emma at Bensons for Beds, Cannock, to anyone who was looking to buy a new bed and/or mattress. Thank you.
January 12, 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're glad you enjoyed your experience in our Cannock store. It's great to know that our colleague was helpful and knowledgeable while you were choosing your new mattress. Thank you for recommending us, Megan at Customer Care
Customer service advisor was very…
Customer service advisor was very helpful informing us on offers. Only negative don't agree with delivery charge when spending a large amount of money
January 5, 2025
Reply from Bensons For Beds - Cannock
We're glad you found our advisor helpful with the offers. We appreciate your feedback regarding the delivery charge on larger orders and will consider this. Take care,
Megan at Customer Care
The staff were friendly and the store…
The staff were friendly and the store was presented well. The only thing I disliked was when we were approached when entering the store we stated we were just looking but was then followed asking us questions which I didn’t like, we were left alone after a while and was able to make a decision. However the staff were helpful and we proceeded to purchase a bed
January 2, 2025
Reply from Bensons For Beds - Cannock
We're glad you found our staff friendly and the store well-presented. We're sorry that our initial approach wasn't to your liking. We appreciate your feedback and will use it to improve our customer service approach. We're happy you found our team helpful when purchasing your bed.
Take care,
Megan at Customer Care
Very impressed
Sue was friendly, informative and skilled in recognising my needs and guided my purchase very well indeed. There was an excellent selection of beds to choose from and I was pleasantly surprised at my final invoice.
December 17, 2024
Unprompted review
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