Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
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See what reviewers are saying
Good friendly felt unpressurised ,Karl knew stuff , able to test beds & happy with our choice of bed .
Company replied
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... See more
Company replied
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... See more
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Company details
About Bensons For Beds - Carlisle
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, United Kingdom
- 1228402463
4.9
Excellent
311 reviews
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Someone who wanted to sell. Customer service spot on polite
Customer service spot on polite, informative, courteous gentleman called Ryan. Brilliant job fully explained all the details re furniture and sorted paperwork efficiently setting up my agreement. Wouldn’t hesitate in recommending the company. Deserves a Pat on the back.
February 18, 2024
Very professional
Very professional, not pushy, knew all the info before looking it up, gave us different ideas to what we originally were looking at
February 11, 2024
Helpful
Helpful, knowledgeable staff who make every effort to ensure that the bed you choose is right for you
January 30, 2024
Excellent
Excellent, friendly service. He understood what we wanted, pointed out the relevant mattresses and explained the cost and delivery information.
January 13, 2024
Fabulous
Fabulous, no pressure sales.
Great prices, with other well known companies not being able to come close on pricing or quality for a top of the range TV bed. Super fast delivery and really helpful staff. Can't wait for our bed to arrive!
January 14, 2024
The guy who dealt with us
The guy who dealt with us : Karl, was very friendly, none pushy, but very helpful
January 15, 2024
Staff very helpful and polite
January 11, 2024
Friendly, knowledgable team
The team were friendly, not too overbearing or pushy and very knowledgable. The sale of the bed was very smooth.
January 7, 2024
Very helpful salesman
Very helpful salesman. Showed us what we wanted and helped us decide.
January 7, 2024
Knowledgeable and friendly service
Knowledgeable and friendly service. The process of buying the perfect bed was made very easy by Karl, the gentleman who served us. Would highly recommend.
January 7, 2024
The manager was most helpful
The manager, Karl, was most helpful in guiding our choices including use of an electronic mattress with variable hardness and pressure readings. Having made our choice we later decided that we needed a lower headboard. No problem and all sorted and still able to meet the original delivery date.
January 3, 2024
Informed and helpful people
Great support in the Carlisle branch, unlike other bed shops where you’re offered little information. Karl was great. Definitely would recommend to others.
January 3, 2024
Great service!
Karl was friendly, listened to what was important to our needs and provided us with the relevant and important information to make an informed choice. Great service and highly recommend Bensons.
December 28, 2023
No trouble at all!
From the moment we stepped foot through 'Bensons for Beds' shop door. . . to the aftercare messages, this experience has been a positive one. Nothing was too much trouble & communication skills have been amazing. Both the staff member on the shop floor & the delivery team, have been friendly, attentive & knowledgeable.
Would definitely use this company & service again.
Highly recommended.
October 25, 2023
A totally unsatisfactory 1 hour conversation with Didcot branch manager Walker
A totally unsatisfactory 1 hour discussion with Didcot branch manager Walker and sales person Sofiaresukting in a cancellation of our order for a new mattress.
December 16, 2023
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