Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... See more
Company replied
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Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... See more
Company replied
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... See more
Company replied
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... See more
Company replied
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... See more
Company replied
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Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, United Kingdom
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Great customer service Karl was a great help. Thank you
It was a relaxed visit and not pushy and rushed.We were dealt with by Karl who knew his beds ...... hope the delivery goes as well
Staff member was informative showed us all the different beds and the prices. She was interested in what we were looking for and showed us the beds in our price range and explained the discount well . She was friendly and very pleasant
Placed two separate orders via Carlisle branch. Service in store excellent with relevant information provided but without any pressurised selling. Communication regarding delivery timeframe extremely efficient and actual delivery completed on time and again, a respectful and highly professional service received. Overall, a first-class experience with all involved proficient and helpful to deal with – no hesitation to recommend. Geoff
Very good service did find expensive only bought as bought of shop floor ex demonstrated but the service was good hence 4 star
We were given the opportunity to look around in our own time but given advice on certain differences in the mattresses and what to look for when choosing.
Karl the salesman was so professional and efficient. His knowledge of both beds and mattresses was exceptional and he made us feel at ease. Karl was friendly and listened to what we wanted and he guided us round the showroom to show us what would be beneficial to us. We didn’t feel pressured which was refreshing.
The showroom was nice and airy and very clean. There was a wide selection for us to choose from. We decided to buy a full bed with the tempur sensation elite mattress. We would recommend both the store and Karl the salesman to our friends and family. Overall we had a excellent experience
Customer service spot on polite, informative, courteous gentleman called Ryan. Brilliant job fully explained all the details re furniture and sorted paperwork efficiently setting up my agreement. Wouldn’t hesitate in recommending the company. Deserves a Pat on the back.
Very professional, not pushy, knew all the info before looking it up, gave us different ideas to what we originally were looking at
Helpful, knowledgeable staff who make every effort to ensure that the bed you choose is right for you
Excellent, friendly service. He understood what we wanted, pointed out the relevant mattresses and explained the cost and delivery information.
Fabulous, no pressure sales.
Great prices, with other well known companies not being able to come close on pricing or quality for a top of the range TV bed. Super fast delivery and really helpful staff. Can't wait for our bed to arrive!
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