A great experience from start to finish.Going to the shop to choose the bed l wanted.Kept up to date about my order.Plus delivery details.The delivery men were brilliant taking my old brass bed apart... See more
Location
Switch locationUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... See more
Company replied
The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... See more
Company replied
Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... See more
Company replied
Company details
About Bensons For Beds - Castleford
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, United Kingdom
- 1977558010
4.8
Excellent
371 reviews
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the staff at the Castleford branch […friendly and very helpful
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
August 28, 2026
Reply from Bensons For Beds - Castleford
Hi Mr Fox,
Thank you for your wonderful review! 😊 We're delighted to hear that the team at our Castleford branch, especially Jim, provided such great support throughout your order.
We'll be sure to pass along your kind words to Jim and the team. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist!✨
Jim gave excellent customer service…
Jim gave excellent customer service asking relevant questions to get us the right bed for us.
August 30, 2026
Reply from Bensons For Beds - Castleford
Hi Rachel,
Thank you for your wonderful review! 😊 We're delighted to hear Jim provided excellent customer service and took the time to ask the right questions to help you find the perfect bed. We'll be sure to pass on your kind words to him. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Castleford
Hello,
Thank you for your fantastic review! 😊 We're thrilled to hear you received great customer service and fast delivery. Your 10/10 rating means a lot to us! We hope you enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist⭐
Mattress shopping
Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us through everything and explained everything in detail. We were told about all options and he did a great job really friendly and knew his stuff
August 27, 2026
Unprompted review
Reply from Bensons For Beds - Castleford
Thank you for taking the time to leave such a kind review Sarah! We are so happy to hear that Kieran provided you with excellent service and helped you find the perfect mattress. Our team takes pride in making sure our customers have a stress-free shopping experience. Your satisfaction is our top priority. Happy sleeping,
Megan | Customer Care Specialist💤
Jim was very helpful throughout
Jim was very helpful throughout. Got the bed we wanted with a smooth process ordering in store.
August 25, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear that our team member was very helpful and that you found the process of ordering your bed in-store to be smooth. Thank you for your wonderful feedback!
Team Bensons
Helpful staff in shop and good delivery…
Helpful staff in shop and good delivery service. I am very pleased with the mattress.
August 7, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear that you found our staff helpful and that you had a good delivery experience. It's wonderful to know you are very pleased with your new mattress!
Team Bensons
Staff in shop and delivery were…
Staff in shop and delivery were excellent in all areas ! Informative and helpful !
July 30, 2026
Reply from Bensons For Beds - Castleford
Hi Chris,
Thank you for your fantastic feedback! 😊
We're delighted to hear that both our store and delivery teams provided excellent service. Being informative, helpful, and making the whole experience as smooth as possible is exactly what we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Bensons - The bed people The company offer a large range of…
The company offer a large range of beds/mattresses, with good information coming from the sales assistant, they even had records of our previous purchases dating back many years,
July 28, 2026
Unprompted review
Reply from Bensons For Beds - Castleford
We're so pleased to hear you found a large range of beds and mattresses, and that our sales assistant provided good information. It's wonderful that we had records of your previous purchases!
Team Bensons
Excellent service
We bought 2 otterman beds and a mattress from Bensons at Jcn 32 in Glasshouton. Kieran was very helpful and also knowledgeable, which helped with making a decision on the beds and also getting the correct mattress. Excellent service.
July 23, 2026
Reply from Bensons For Beds - Castleford
Thank you for your wonderful review! We're delighted to hear that Kieran at our Glasshoughton store was so helpful and knowledgeable, helping you find the right Ottoman beds and mattress to suit your needs.
Sleep well and sweet dreams! ✨
Friendly & informative sales assistant…
Friendly & informative sales assistant in Bensons store Castleford J37 purchased our Mattress and paid for the mattress recycling service.
July 25, 2026
Reply from Bensons For Beds - Castleford
Hello Mr Simm,
Thank you for your feedback! 😊 We're delighted to hear that the sales assistant at our Castleford J37 store was friendly and informative, helping you choose the right mattress. We hope you're pleased with your purchase and find the mattress recycling service convenient too. Thank you for choosing us! ⭐
Megan | Customer Care Specialist
We were made very welcome and dealt…
We were made very welcome and dealt with order and was very helpful.
July 19, 2026
Reply from Bensons For Beds - Castleford
We're so pleased you felt very welcome and that our team was helpful in dealing with your order. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Friendly staff allowed to look and try…
Friendly staff allowed to look and try beds in my own time. Very helpful when I asked for help.
July 17, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear that our staff were friendly and allowed you to browse and try beds at your own pace. It's wonderful that they were very helpful when you needed assistance. Thank you for your kind feedback!
Team Bensons
Good helpful information in store
Good helpful information in store. I was kept updated of my orders process. I was able to track delivery and it came well within the two hourly window. Delivery team were very polite, helpful and respectful.
All in all a very good service
July 18, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear you found the information in-store helpful and that you were kept updated on your order's progress. It's wonderful that you could track your delivery and that it arrived well within the window. We're delighted our delivery team was polite, helpful, and respectful.
Team Bensons
Great service and knowledgeable advice
On entering the shop the friendly and knowledgeable sales man showed me beds that were suitable for my frame, weight etc. He then left us to peruse at our leisure. No pressure just good advice. We bought a mattress and it has been great, very comfy. Thank you.
June 13, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear about your positive experience with our team! It's wonderful that our salesperson was friendly and knowledgeable, and that you felt no pressure while choosing your mattress. We're delighted you're enjoying your comfy new mattress!
Team Bensons
Fantastic staff
Fantastic staff. Jude at the Castleford store was Very helpful. Everything ran smoothly from ordering to delivery. Communication excellent. Would highly recommend.
June 29, 2026
Reply from Bensons For Beds - Castleford
We're so pleased to hear everything ran smoothly from ordering to delivery and that our staff provided excellent communication. Thank you for your kind recommendation!
Team Bensons
Reply from Bensons For Beds - Castleford
We are so pleased our team was friendly and informative. Thank you for sharing your positive experience with us!
Team Bensons
Fantastic
Benson for beds were fantastic all the way through my order i won’t go anywhere else to buy a bed.and i thoroughly Recommend them also my delivery went without a hitch.my new bed was Ready to sleepin by bed time oh what a pleasure.
June 26, 2026
Reply from Bensons For Beds - Castleford
We are so pleased to hear your entire experience was fantastic and that your delivery went smoothly. It's wonderful that you are enjoying your new bed!
Team Bensons
10/10
So pleased with the service I got from the pontefract store at Freeport’s he showed me everything , I was put on the bed to feel the difference between the soft to the extra firm . I bought the mattress in my price range and the service 10/10
June 23, 2026
Reply from Bensons For Beds - Castleford
We're so pleased you received excellent service in our store! It's wonderful that our team helped you find the perfect mattress within your price range. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Castleford
We are so pleased you had a pleasant experience! Thank you for your kind words.
Reply from Bensons For Beds - Castleford
We're pleased you found our team helpful. Thank you!
Team Bensons
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