Bensons For Beds - Crewe641 Reviews 

235
•
TrustScore 5 out of 5

4.8

Grand Junction Retail Park, CW1 2RP Crewe, Cheshire, GB

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Rated 5 out of 5 stars

The experience in store was second to none. Claire the assistant brilliant once we had said exactly what we wanted. She proceeded to tell us all about the beds mattresses and headboards. Also the offe... See more

Company replied

Rated 5 out of 5 stars

Buying a bed from Bensons was very trouble free and easy. The staff in the shop in Crewe were very helpful and knowledgeable. We were kept up to date regarding the beds manufacture and preparation. It... See more

Company replied

Rated 5 out of 5 stars

Great service, we were shown the area of the products we were looking for and left to browse at our leisure. No pressure selling or advisor standing by you. Both purchase and organising a delivery t... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best bed and mattress we’ve ever had! The manager was very helpful while we were browsing in the store, and gave us a lot of information about the various beds and mattresses. We chose... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Crewe641

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, United Kingdom

  • 1270213967

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

26,554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

July 10, 2023
Bensons For Beds - Crewe641 logo

Reply from Bensons For Beds - Crewe641

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable staff.

June 28, 2023
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Reply from Bensons For Beds - Crewe641

Thankyou so much for taking the time to leave us with this review - Team Bensons

Rated 5 out of 5 stars

Very friendly

Very friendly, very knowledgeable staff. Great range of products on offer.

June 12, 2023
Bensons For Beds - Crewe641 logo

Reply from Bensons For Beds - Crewe641

Hi Mitch, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Crewe store.

Team Bensons

Rated 5 out of 5 stars

Good Service

Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.

May 17, 2023
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Reply from Bensons For Beds - Crewe641

This is wonderful to hear Paul! Thank you for your feedback. -Team Bensons

Rated 5 out of 5 stars

Excellent service

Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.

May 6, 2023
Rated 5 out of 5 stars

Excellent customer service from Dave…

Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.

We only went in for advice and ended up buying as we were so impressed with service

April 23, 2023
Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.

April 16, 2023
Rated 5 out of 5 stars

Great service

Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.

April 8, 2023
Rated 5 out of 5 stars

Bensons @ Crewe no:1

The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.

February 15, 2023

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