We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... See more
Company replied
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See what reviewers are saying
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... See more
Company replied
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... See more
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she w... See more
Company details
About Bensons For Beds - Crewe641
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, United Kingdom
- 1270213967
4.9
Excellent
211 reviews
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Excellent service
Dave was great let us have a good look round before approaching us. Really helpful and made the whole process very easy. Thank you
December 6, 2023
Friendly staff and knowledgeable
Friendly staff and knowledgeable. Me and my partner just went inside de store to see if they had Emma mattresses and we completely change our mind with the option that was presented to us.
December 1, 2023
Excellent service and advice.
November 28, 2023
Great beds, great staff!
We were buying our daughter’s first big bed. The staff were all amazing with us and were very informative. Big shout out to Claire who was fantastic!
November 26, 2023
Super
Couldn’t have asked for more- Claire was wonderful, informative and friendly. She made the whole process enjoyable.
November 13, 2023
Brilliant service and value for money
November 8, 2023
Fabulous customer service all round.
November 6, 2023
Good efficient service
October 30, 2023
Very good sales advisor
October 11, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff
September 3, 2023
Reply from Bensons For Beds - Crewe641
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Lovely visit to Bensons for Beds Crewe
Great introduction to your range. Really helpful yet not made to feel pressured into rushing to choose a product. Lovely to have the time to chat with the staff and walk around in our own time. I believe his name was John who doesn’t with our queries and needs. He gave us a clear explanation of the products and breakdown of potential costings. We were really impressed with the customer service and will be sure to visit in the future and make further purchases. For now we’re looking forward to our new bed arriving in a couple of weeks!
September 3, 2023
Reply from Bensons For Beds - Crewe641
Thank you for your 5* review! -Team Bensons
Reply from Bensons For Beds - Crewe641
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Perfect purchase experience
The sales assistant was very helpful, he was knowledgeable about the product and didn't make me feel under any pressure to purchase. The product I bought appears good quality and I'm confident it will last well but in the unlikely event it doesn't it is backed up by a 5yr guarantee
August 20, 2023
Reply from Bensons For Beds - Crewe641
Hello Lynne, Wow what an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! - Team Bensons
Bensons ? Simply the best …
Very helpful but we were left to wonder trying out different beds but were available to give us guidance when we needed
Very friendly and ready to discuss any problems, put us at ease, would definitely recommend Bensons to anyone , Thank you for your help.
August 17, 2023
Reply from Bensons For Beds - Crewe641
Hello Mr Vince, this is a great review! We are happy to hear that we could assist you with your purchase. Thank you for taking the time to provide us with this feedback. - Team Bensons
Great experience!
Clare was great helping decide on my new mattress. Very friendly, knowledgeable and caring. Looking forward to enjoying my sleep in my new bed. Thank you
July 22, 2023
Reply from Bensons For Beds - Crewe641
Hello Christine.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Clare can be aware of a great job she is doing. - Team Bensons
Reply from Bensons For Beds - Crewe641
Hello Lyn
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Pleasant and efficient assistance.
July 11, 2023
Reply from Bensons For Beds - Crewe641
Thank you for your feedback, Judith! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Amazing experience
July 10, 2023
Reply from Bensons For Beds - Crewe641
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Reply from Bensons For Beds - Crewe641
Thankyou so much for taking the time to leave us with this review - Team Bensons
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