We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... See more
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Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... See more
Company replied
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... See more
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she w... See more
Company details
About Bensons For Beds - Crewe641
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, United Kingdom
- 1270213967
4.9
Excellent
211 reviews
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Salesperson was friendly
Salesperson was friendly, knowledgeable and extremely helpful.
April 16, 2024
Claire was so helpful and attentive
Claire was so helpful and attentive. Fantastic customer service - highly recommend this store. Who new there was a machine to test your preferred mattress comfort
March 29, 2024
Excellent experience visiting the Crewe…
Excellent experience visiting the Crewe store the guys were informed and not pushy at all. Very present indeed
March 9, 2024
Great experience face to face with very helpful staff
The two members of staff who helped us were very well informed and not in the least pushy. Businesses are going to have to start reintroducing more face to face selling in order to satisfy customers. The novelty of online is wearing thin when it comes to large item purchasing. Sales bots just don't cut it. The staff at Bensons Crewe were excellent.
March 4, 2024
The staff are very polite and helpful…
The staff are very polite and helpful when deciding which beds or mattresses you wish too choose . So yes very happy to deal with them
February 24, 2024
So easy to do on line !
February 11, 2024
Outstanding service- Crewe
Claire the Salesperson in your Crewe store was so helpful, with great listening skills, who was patient and informative about all products and who guided me to the right decision whilst purchasing a new bed last week.
January 26, 2024
Excellent customer service
Excellent customer service from Jonathan and helpful advice. Also very happy with the product quality.
January 24, 2024
Excellent help and advice.
Excellent help and advice from Jon at the Crewe store, on types of mattresses and offers available. Very knowledgeable on all the products and he took time to explain everything. Looking forward to receiving our mattresses soon !
January 10, 2024
Great advice in store
Ordered online but thanks to John in the Crewe store for straightforward advice on mattresses.
January 11, 2024
New Bed
Dave at Crewe was very helpful and informative with putting in to much pressure . He explained and helped us find the correct bed for us👍
January 7, 2024
Best choice of beds
Best choice of beds, helpful and friendly staff made purchase process easy and fast.
January 1, 2024
Great experience from beginning to end
Great experience from beginning to end. And a special thank you to the delivery drivers Rob and Joel for being extremely helpful bringing the bed into the house and taking upstairs, both very polite, Great customer service.
November 1, 2023
Very helpful and friendly staff
December 17, 2023
Exceptional sevice
Ordering was very simple staff very polite and helpful, lovely choices of beds etc
December 15, 2023
Satisfied
Staff were very good at customer care showed us what was possible within our criteria.
We tested and tested until sure we had found the right one for us.
Never to much trouble for staff helping good place to sho
November 30, 2023
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