Excellent staff members, very helpful, friendly and professional. Delivery was spot on and I received a phone call and hour before it was delivered. I was kept well informed from Bensons re delivery e... See more
Company replied
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Very pleased with the support I have received to choose the right bed, headboard and mattresses, with the delivery and the fitting. The products are great quality and will definitely recommend and pu... See more
Company replied
Helpful staff in shop relatively quick time frame for delivery. On day of delivery kept very well informed the delivery guys were fab as I'm disabled whole process was quick and easy. Would definitely... See more
Company replied
Great service. Very efficient, our time slot was emailed well in advance and we received a call 30 minutes prior to them arriving. Very efficient in assembling the bed, overall an organized service wh... See more
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Company details
About Bensons For Beds - Dalton Park237
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 28/29 Dalton Park, SR7 9HU, Murton, County Durham, United Kingdom
- 1915261803
4.9
Excellent
239 reviews
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The sales girl was very good in helping…
The sales girl was very good in helping me to find the right base and mattress to suit my needs
Also explaining the benefits of mattress cover and insurance
June 23, 2023
Reply from Bensons For Beds - Dalton Park237
This is wonderful to hear Bob! We hope you enjoy your new purchase. -Team Bensons
Great customer service and well…
Great customer service and well educated on all products
June 19, 2023
Reply from Bensons For Beds - Dalton Park237
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Dalton Park store.
Team Bensons
Really helpful
Really helpful, pleasant staff. Not pushy at all, leaving us to browse before approaching. Whole process was professional.
June 8, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you for your review Joyce! -Team Bensons
The lady who served us who I believe…
The lady who served us who I believe was the store manager was very helpful and not pushy. She fully explained the two mattresses we were considering so we could make our decision and also explained the payment options.
June 3, 2023
Reply from Bensons For Beds - Dalton Park237
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Friendly helpful and knowledgeable…
Friendly helpful and knowledgeable young lady who helped us and took her time to serve us
May 29, 2023
Reply from Bensons For Beds - Dalton Park237
We really appreciate the time taken to leave us a review! -Team Bensons
Very helpful and informative staff
May 23, 2023
Reply from Bensons For Beds - Dalton Park237
Hi Ian, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Dalton Park store.
Team Bensons
I was very happy with the service,no…
I was very happy with the service,no problems at all
May 17, 2023
Reply from Bensons For Beds - Dalton Park237
We're happy to hear this Michael! Thank you for taking the time to leave us a review. -The Bensons Team
Third time lucky
I was not going to go back to Benson's after previously visiting 2 stores and in both stores staff were either talking among themselves or head down reading their mobile phone, the stores were not busy, infact we were only customers in the store at the time, not a good customer experience. My last purchase of a bed from Benson's was 5 years ago and I can still remember how helpful and friendly the staff member was.
I decided to give Benson's another go and upon entering the store I was acknowledged by both staff members and offered help. Katie was very helpful and knowledgeable and listened to what I wanted, no pressure was put on me to buy, I did not feel rushed. I therefore made a purchase. Thank you Katie and Sharon for making this shopping experience a good one.
May 16, 2023
Reply from Bensons For Beds - Dalton Park237
We really appreciate the time taken to leave us this 5* review. -The Bensons Team
Customer service was excellent lady was…
Customer service was excellent lady was very helpful.
May 4, 2023
Reply from Bensons For Beds - Dalton Park237
We really appreciate the time taken to leave us this lovely review. -Megan ⭐
I bought a double mattress with the…
I bought a double mattress with the help of Sharon.
She listened to what i had to say and was very helpful and knowledgable helping me choose a mattress for my needs.
May 4, 2023
Staff and choice
May 6, 2023
Easy experience
Easy experience
Got the information I needed straight away
Good as advice
April 24, 2023
In store could see the product
In store could see the product, its a big expense so has to be right. Staff really helpful and knowledgeable and offered good advice and suggestions.
April 15, 2023
staff were very helpful
staff were very helpful, well trained and obviously knew the product well. Shop very clean and welcoming.
April 11, 2023
Patient informative and kind
April 9, 2023
Helpful young girl made easy purchase…
Helpful young girl made easy purchase of mattress
April 7, 2023
Staff were excellent
Staff were excellent, kept our names to get back in touch when stock was back in store
April 3, 2023
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