Excellent staff members, very helpful, friendly and professional. Delivery was spot on and I received a phone call and hour before it was delivered. I was kept well informed from Bensons re delivery e... See more
Company replied
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See what reviewers are saying
Very pleased with the support I have received to choose the right bed, headboard and mattresses, with the delivery and the fitting. The products are great quality and will definitely recommend and pu... See more
Company replied
Helpful staff in shop relatively quick time frame for delivery. On day of delivery kept very well informed the delivery guys were fab as I'm disabled whole process was quick and easy. Would definitely... See more
Company replied
Great service. Very efficient, our time slot was emailed well in advance and we received a call 30 minutes prior to them arriving. Very efficient in assembling the bed, overall an organized service wh... See more
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Company details
About Bensons For Beds - Dalton Park237
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 28/29 Dalton Park, SR7 9HU, Murton, County Durham, United Kingdom
- 1915261803
4.9
Excellent
239 reviews
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Reply from Bensons For Beds - Dalton Park237
Hello Ian,
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
well looked after by store assistant…
well looked after by store assistant helpful and knowledgeable.
August 5, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Peter.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Staff are so amazing
Lovely lady was so nice. Showed me everything. Let me test everything. But she made it personal nit just another customer.
August 1, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Jan,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Katie was very helpfu and pleasantl
Katie was very helpfu and pleasant. She helped us decide on the best mattress for us. Friendly shop and staff.
July 30, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Purchase bed from Dalton park staff…
Purchase bed from Dalton park staff were helpful and knowledgeable , answered all my questions and made the the purchase very easy and simple, straightforward 👍
July 30, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Daniel,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Very helpful.
Ladies in store were very helpful giving a lot of advice on the mattress that would best suit for my needs as i have problems with my back/hip.
July 29, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Tish,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Katie was very helpful she explained…
Katie was very helpful she explained all the benefits which made my purchase easy, she wasn't pushy like you get with other sales people. I would definitely shop there again and recommend to friends and family.
July 26, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Mr Young,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Katie can be given the credit she deserves. - Team Bensons
Shop assistant was very helpful
The shop assistant at Dalton park was amazing. I believe her name was Sharon that's on invoice. I actually at moment have broken arm and she assisted me to get on and off different mattresses and pillows of which I also purchased. Very helpful lady . I can't wait to have my bed delivered to have good night sleep
July 19, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you for taking the time to leave us a review Lisa! -Team Bensons
Helpful
The lady in the shop was very polite she helped us through the process of a refund and purchasing a new mattress
July 20, 2023
Reply from Bensons For Beds - Dalton Park237
Hi Mr Miller, Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Reply from Bensons For Beds - Dalton Park237
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Super friendly e were very impressed with the lady…
We were very impressed with the lady who was very friendly and. Helpful
July 3, 2023
Reply from Bensons For Beds - Dalton Park237
Hi Mrs Jackson, Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent service and products
The whole experience of buying my mattress from bensons for beds was excellent, from Sharon who helped me pick the mattress to Barry and Joseph who delivered it.
I have already recommended bensons for beds to my friends and will continue to do so
Thank you so much.
July 10, 2023
Reply from Bensons For Beds - Dalton Park237
Hi Mrs Adair, Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Great customer service.
July 16, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you so much for your great review, Spencer! You deserve nothing less than great customer service! - Team Bensons
The staff were friendly helpful and…
The staff were friendly helpful and very efficient... We had everything ordered and paid for in less than 30 mins.
July 15, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Katie was brilliant!
Katie was brilliant, super helpful. Made choosing our new mattress so much easier.
July 7, 2023
Reply from Bensons For Beds - Dalton Park237
Hello Rachel, Thank you for taking the time to shine a light on Katie, we really appreciate it -Team Bensons
Friendly and professional staff
July 8, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you so much for your great review, Julie! This is exactly the service we strive to give to our customers. - Team Bensons
The sales assistant was very helpful…
The sales assistant was very helpful and informative.
June 29, 2023
Reply from Bensons For Beds - Dalton Park237
Thankyou so much for your review! - Team Bensons
Your staff member was very helpful when…
Your staff member was very helpful when finding the right bed to fit my Mams needs. Will definitely recommend this store in the future.
June 29, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! -Team Bensons
Excellent customer service and went the…
Excellent customer service and went the extra yard to get us the right deal.
June 23, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you for your wonderful feedback Paul! -Team Bensons
Excellent service by experienced and friendly staff
Very efficient and competent staff, talked us through the differences and looked at what would suit us best. All together a great experience. We weren't left waiting for staff they were readily available to assist.
June 24, 2023
Reply from Bensons For Beds - Dalton Park237
Thank you for taking the time to leave us a review Alison! -Team Bensons
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