Excellent staff members, very helpful, friendly and professional. Delivery was spot on and I received a phone call and hour before it was delivered. I was kept well informed from Bensons re delivery e... See more
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Very pleased with the support I have received to choose the right bed, headboard and mattresses, with the delivery and the fitting. The products are great quality and will definitely recommend and pu... See more
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Helpful staff in shop relatively quick time frame for delivery. On day of delivery kept very well informed the delivery guys were fab as I'm disabled whole process was quick and easy. Would definitely... See more
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Great service. Very efficient, our time slot was emailed well in advance and we received a call 30 minutes prior to them arriving. Very efficient in assembling the bed, overall an organized service wh... See more
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Company details
About Bensons For Beds - Dalton Park237
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 28/29 Dalton Park, SR7 9HU, Murton, County Durham, United Kingdom
- 1915261803
4.9
Excellent
239 reviews
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Excellent very pleasant service and…
Excellent very pleasant service and plenty of information
January 19, 2024
Your first stop for a bed!
Very helpful staff who are prepared to let you examine the items in the shop without hovering over you. Not too pushy but attentive enough to assist when asked to do so. I was provided with all the information I needed by Paul including delivery dates. Highly recommended professional care from start to finish.
January 14, 2024
A helpful and friendly member of staff…
A helpful and friendly member of staff helped me choose the right mattress for my needs. There was no pressure to purchase the more expensive items.
I felt like a valued customer and will go to Bensons again for future purchases.
January 10, 2024
1st class service
Great store experience at Bensons for beds Dalton park shop, staff helpful and very knowledgeable. No pressure to buy on the day. Hope the products are as good when they are delivered.
January 9, 2024
Excellent customer service
Very surprised by the knowledge, professionalism and efficiency of Katie who dealt with our sale. It was so refreshing to be ‘served’ by someone who clearly had pride in her work particularly when many other high end outlets seem to be going in the opposite direction. Thank you.
January 8, 2024
Being able to look at the product…
Being able to look at the product without being pressurised and the assistant (Katie)helped by pointing out details of the product which helped.
January 8, 2024
Staff very informative and gave good…
Staff very informative and gave good advice as well as being very friendly and polite.
January 3, 2024
Friendly and professional
Very quick, professional and friendly service at Dalton Park today.
January 5, 2024
The sales assistant (Jimmee) Murton…
The sales assistant (Jimmee) Murton branch was extremely helpful in how we chose our new mattress. Took the time to explain how each mattress behaved and which would suit our personal preferences.
January 2, 2024
Friendly helpful staff
Sales assistant was very helpful, polite and clearly gave the information we asked for.
January 3, 2024
Very helpful staff
January 3, 2024
Great staff and lovely beds
Suzanne was a great advisor and very patient and helpful
December 31, 2023
Really helpful no pressure sales in the shop
Really helpful no pressure sales in the shop. Took us through all the different combinations of beds head boards and mattresses. And most importantly the different types of mattresses.
Our thanks to Paul.
December 29, 2023
Experienced sales person who explained…
Experienced sales person who explained all aspects of each bed without being pushy. Gave us time to consider the options before making our decision.
December 30, 2023
7th bed purchase from Bensons
Website very easy to navigate and filter. Clear images and bed details. Knowledegable, helpful store staff when we visited to "test". Excellent sale prices. Seventh bed purchase from Bensons (previously Sleepmasters) for ourselves and family.
December 27, 2023
Friendly and helpful service
Really helpful assistance from Katie, new bed ordered without any problems
November 26, 2023
Amazing experience and so friendly
November 26, 2023
Friendly and helpful staff
Friendly and helpful staff - Paul being our main contact - who knew their products.
November 18, 2023
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