Really looked after my niece and her circumstances, highly recommend bensons for beds. The bed is an ottoman came in 3 big boxes and the guys had to open one of the boxes due to new build staircase, n... See more
Company replied
Location
Switch locationUnit 12, Doncaster Lakeside Village, DN4 5PH White Rose Way, Doncaster, GB
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See what reviewers are saying
Buying a new mattress is a big decision and especially difficult when you're so indecisive! The staff at bensons were really helpful and made suggestions about what we might like until we eventually f... See more
I had an emergency and needed a mattress as I had a base but needed to prepare my spare room for additional guests over the Xmas holiday. I really didn’t think I would be able to get a mattress bef... See more
Visited outlet store Doncaster for a replacement mattress only. Initially didn’t think we would find what we required as very small selection of doubles available. However once the staff were on board... See more
Company details
About Bensons For Beds - Doncaster838
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 12, Doncaster Lakeside Village, DN4 5PH, White Rose Way, Doncaster, United Kingdom
- 1302788436
4.7
Excellent
199 reviews
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Excellent shop and staff
Had a great experience shopping here the staff member was really helpful and caring while helping us find our mattress
October 22, 2023
The staff were amazing
The staff were amazing, their knowledge was unlimited, very helpful, cheery and a laugh. It was a pleasure to visit the store.
October 22, 2023
Knowledgeable and helpful staff.
October 17, 2023
The staff were…
The staff were knowledgeable,friendly,and helpful when we were trying the various mattresses.The delivery was also arranged quickly and the delivery man was also very helpful.
October 11, 2023
Grate services
October 6, 2023
Great customer service
Great customer service, fast delivery! Couldn't be happier with my new bed.
October 2, 2023
Super knowledgeable helpful staff
Super knowledgeable helpful staff. Hood shopping experience
September 27, 2023
Excellent service
We told the agent what mattress grade we would like and we’re shown different price ranges and different qualities. The agent was friendly and knowledgeable .
September 18, 2023
Great advice on finger the right bed…
Great advice on finger the right bed and mattress. Then Barry offered a deal opportunity that was too good to be missed. Thanks
September 14, 2023
Great customer service..
Helpful,reliable and friendly.Went out of their way to help us achieve what we wanted...
September 10, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience!
The salespeople were fantastic - knowledgeable, happy to help you out, but not pushy. Helped us to choose our perfect bed, and even found a code to lower the price. Definitely recommended!
September 9, 2023
Reply from Bensons For Beds - Doncaster838
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
The assistant was very helpful
The assistant was very helpful
Wasn't pushy, gave me time to decide.
September 5, 2023
Reply from Bensons For Beds - Doncaster838
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
The shop floor assistant was very…amazing
The shop floor assistant was very helpful and he was polite. He has patience with us and every other one who was there in the shop.
August 31, 2023
Reply from Bensons For Beds - Doncaster838
Thank you for taking the time to leave us a review! -Team Bensons
Reply from Bensons For Beds - Doncaster838
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Not pushy but helpful man in the store
Not pushy but helpful man in the store. Simple process with help to pick up the mattress as requested the day after. Simple straightforward service.
August 22, 2023
Reply from Bensons For Beds - Doncaster838
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The staff were very friendly -could not…
The staff were very friendly -could not do enough for me - a very nice experience.
August 12, 2023
Reply from Bensons For Beds - Doncaster838
Hello Mr Ostcliffe.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The team in store are brilliant
The team in store are brilliant. Really helpful and nothing too much trouble. Great service!!
August 10, 2023
Reply from Bensons For Beds - Doncaster838
Hello Mrs Mellis, this is a great review! We really appreciate the time taken to provide us with this feedback and are glad we could provide a great service. - Team Bensons
Excellent service and very helpful and…
Excellent service and very helpful and informative staff.
August 10, 2023
Reply from Bensons For Beds - Doncaster838
Hello Michael.
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Phil was very informative but not at…
Phil was very informative but not at all pushy. Just a really positive experience. Thanks
July 23, 2023
Reply from Bensons For Beds - Doncaster838
Hello Alan
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
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