Bensons For Beds - Dumfries686 Reviews 

The shop assistant was very helpful and put me at ease straight away

The time spent helping me with information about different types of mattresses for me to make the right choice for myself.

The staff were very helpful, and I was very pleased to hear the bed would be delivered to the house and taken upstairs, and the packing would be taken away.

Charlie was really helpful in the Dumfries branch providing enough information and attention but giving space and not hassling us. Very good service and a good range of mattresses to test to see what was best.

Excellent service. Delivery time exactly as expected. Very helpful delivery men. Staff in store extremely knowledgeable.

Charlie was very helpful and we managed to arrange everything smoothly. The prices were very competitive too.

Nicely laid out, bright showroom. Friendly, cheerful and helpful staff.

we went in 20th March 2023 to view mattresses met with a lady Kristi who took us through gave us a quote , that evening got a email to say come in tomorrow and receive 20% off so went in with cash to be told it wasnt that amount already taken money off on the quote. i took the 20% off the bottom line didnt even look at quote. Charlie got quite rude and tried to say initially there wasnt any discount but I had it in an email. So not happy at all with the lack of service and help after their cockup!!!!!!!!

Excellent choice of beds and mattresses.
First class assistance, advice and help.
Nothing too much trouble.
Both Charlie and Nikki are to be congratulated.
Well done.

Very helpful staff in the Dumfries branch. The information was clear and the delivery went smoothly. The staff were helpful to the older people receiving the bed. Would recommend.

Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm very mind full when bringing in the mattress of furniture and photos on the walls when moving it to the bedroom. Many thanks

Staff in store were fantastic- friendly, helpful and a really positive shopping experience in store, will definitely return there. Thank you!

Karl was brilliant, did the sales pitch, knew when to walk away before getting to the annoying stage and came back with a wee bit humour and a lot of knowledge about the beds and mattresses which helped us decide to buy a bed and mattress. Worth his weight in gold. Yet to get delivery of the bed so can't comment on the quality.

I Give Bensons for beds Dumfries 10/10; They were welcoming , not pushy, explained all the options of buying a Mattress, very helpful, Karl the manager from the Carlisle branch dealt with me( on holiday cover).I would highly recommend Bensons for your bed requirements.
Roger Wood

Bought our bed online but previously went in store to try them out. 5 ⭐️ experience

Very helpful , lovely staff

Very friendly staff very informative information on mattress’s bed etc

We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shopping experience!
When I went back in to buy the mattress yesterday, he was on shift again and was once again very helpful and friendly.